As you'll gather from other guest reviews, this is one of the best hotels there is. Reception, café, bar and cleaning staff give superb service and the room standard is extremely high. A taste of luxury at a very reasonable price.
The hotel was centrally located and the breakfast was really good.
The staff was very friendly and helpful. However the rooms are small and the AC didn't work very well. We complained about the AC but the issue was not resolved
Enjoyed our stay although had to move rooms, upgraded to a suite but preferred standard room as it was much quieter. Hotel itself is in a great location and a superb two star which it deserves another star at least. Would definatly stay here again when back in Madrid . I travelled with my daughter and felt very safe in the vicinity.
Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.
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