The hotel is in a wonderful location, walking distance to all the major attractions, art museums, royal palace, puerto del sol, plaza mayor. It is a bustling, lively area full of restaurants, tapas bars and flamenco tablaos.
Our double room, while a bit small, was still larger than you would find in the heart of a major world capital. It was always toasty and warm inside, which was nice as the weather in late November was a bit chilly.
The staff were friendly and helpful; everyone from the front desk people to the hotel shuttle driver who drove us to and from the airport, and gave us a guided tour along the way. Muchas gracias!
A nice surprise is the lobby, which you would normally expect on the ground floor as you enter, instead located in a quiet lounge area on the 9th floor, with spectacular views of Madrid.
"Excellent location on Gran Via close to reataurant"
Good hotel. Very nice staff. Small reception area. Decor in black and red, though very unusual didn't really appeal to me. Very extensive breakfast choice though no atmosphere in the bar and no restaurant. No drawers in room. Stylish tables were put in place that could have been used for drawers. Very nice welcome gift of a plate of cold meats, a bottle of wine and 2 drinks vouchers for the bar.
I booked at last minute and was pleasantly surprised! The only slightly quirky thing was the TV. It should be in a museum, being of the old 4:3 shape, but very funny. Breakfast although 14 euros was great. Brilliant selection of savouries to cakes and good coffee.
This hotel was exactly as described on the web site. Modern, clean, comfortable any very stylish. The reception staff were helpful and efficient. Our room was quite spacious with a very comfortable bed. The bathroom was also reasonably spacious with a good shower. We had a little balcony overlooking the rooftops and the city lights. Our hearts either lift or sink when walking into a hotel room, in this case it was a definite lift.
I booked this hotel because of the interesting looking rooms on the Expedia website. Unfortunately, when I got there it turned out to be pretty plain looking. Strangely there was no toilet roll holder in the toilet, so they were just placed on the table. The bed squeaked as well when you sit on it. The good thing about it was the location. It was quite close to all the shopping and key tourist attractions. I would only recommend it for the location, and if you don't want to spend lots on a hotel room, it's close to everything and you're not too fuss about the room.
Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.
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