Beautiful, friendly, great food
We had a very lucky stay at the hotel, being upgraded to a lovely suite with panoramic views. Everything we saw at the hotel was great quality. The rooms our friends stayed in (not upgrades!) were also really lovely and comfortable. The buffet had a great selection, and even enough vegan options to keep us happy. Staff were helpful and friendly. Spa experience was lovely. Only drawback was that the spa pool was not heated, and after a cloudy day was too cold to enjoy. (The main sunset pool was heated).
Hidden away in the hills, so be prepared to drive / rely on free shuttle bus if you want to go outside the resort for anything.
Comment from Hotel Management
01-May-2017 by Emma Rodríguez. Guest manager, Hotel Management
thank you very much for taking your time to publish your opinion of Sheraton Gran Canaria.
I'm happy to know that you enjoy the complimentary upgrade. We pass all your great comments to the SPA and f&b departament.
Thank you very much again and we hope to welcoming you back at the hotel soon.
With warm regards,