Dear Basil,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Darren,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.We have taken note of your comments on our staff and cold food to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Adrian,After reading your review about your return stay at the Riosol Hotel, we are very thankful. It's always pleasing, and a sign that we have the right approach when our guests return and become regulars. This delights the team, as our constant objective is to deliver the very best standards of customer care. We look after our guests and always try to make sure that we make them feel as comfortable and happy as possible.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Michael,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Daniel,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Josias,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our staff, cleanliness, and views.We have taken note of your comments on the elevators to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear David,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our views and location.It is a pleasure to check that you enjoyed your holiday with us.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Pavlina,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Steven,Upon reviewing your feedback regarding your recent stay at the Riosol, we extend our heartfelt gratitude to you. Your kind words regarding our staff, cuisine, Premium rooms, and breathtaking views are truly appreciated. We are delighted to learn that your holiday experience with us was so enjoyable.We have duly noted your remarks concerning the elevator, and we intend to carefully analyze them to enhance the overall guest experience. Your valuable feedback holds great significance for us, and we sincerely thank you for sharing it.We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Hotel RiosolRiversun-Touristic

Dear Jaili,Upon reading your review of your recent stay at Riosol, we want to extend our sincere gratitude for taking the time to share your feedback. Your recognition of our staff is greatly appreciated.Regarding our cleaning services, we'd like to clarify that our standard apartments are entitled to receive five cleaning sessions per week, with towel changes occurring three times weekly, and bedding changed twice.We appreciate your compliments regarding our cleanliness, bar, restaurant, swimming pool area, and beautiful view. It brings us joy to see that you had a wonderful vacation experience during your stay with us.Warm regards,Hotel Riosol Riversun-Touristic

Dear Coleen,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Riosol as your destination in Gran Canaria.The Riosol is a three stars hotel endowed with the most privileged views, along with the most appropriate architectural design, to thoroughly enjoy some unforgettable sunbathing and beach holidays. In reference to our cleaning service, standard apartments include 5 cleaning services per week, towels are changed 3 times per week, and bedding twice.We have taken note of your comments on the need to eliminate the insects, improve the maintenance and receptions customer service to study how we can enhance the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Coleen,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria.We have taken note of your comments on the need to improve our cleanliness, customer service, all-inclusive, lifts, and refurbish our rooms to study how we can enhance the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be more than happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Liam,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Felizia,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the provided experience meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Brandon,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Timothy,There is no record in our system that you expressed any complaint during your stay, nor that any type of compensation was agreed upon.We understand your discomfort with the inconvenient unpleasant presence of some cockroaches in the Apartment, but as you surely noticed, the Riosol Hotel is decorated with beautiful trees, flowers, and gardens and, as we do not like to use strong polluting poisons against nature, yes sometimes they manage to get into an Apartment.Though we understand that for any visitor from a colder country, cockroaches can be rare and exotic creatures, it would be well-nigh impossible for any accommodation in the Canary Islands to guarantee their absence of them as they are endemic to this subtropical area. However, any Hotel that scores well in the reviews will be bound to have a good spraying program, and the only time you'd be likely to experience problems is if the spraying is about to be redone.Our Sprays and programs have improved vastly over the last 10 years, and there are fewer problems nowadays within our premises, although there are as many cockroaches on the island.Please note that though evidence of cockroaches is a sign that the spray is no longer keeping them at bay, it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly and so does every householder. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Neil,We thank you for the time dedicated to publishing your opinion about the Riosol Hotel. We understand your discomfort with the inconvenient unpleasant presence of some cockroaches in the Apartment, but as you surely noticed, the Riosol Hotel is decorated with beautiful trees, flowers, and gardens and, as we do not like to use strong polluting poisons against nature, yes sometimes they manage to get into an Apartment.Though we understand that for any visitor from a colder country, cockroaches can be rare and exotic creatures, it would be well-nigh impossible for any accommodation in the Canary Islands to guarantee their absence as they are endemic to this subtropical area. However, any Hotel that scores well in the reviews will be bound to have a good spraying program, and the only time you'd be likely to experience problems is if the spraying is about to be redone.Our Sprays and programs have improved vastly over the last 10 years, and there are fewer problems nowadays within our premises, although there are as many cockroaches on the island.Please note that though evidence of cockroaches is a sign that the spray is no longer keeping them at bay, It says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly and so does every householder. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Debbie,After reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our cleanliness, comfortable apartments, drinks, and food.It is a pleasure to check that you enjoyed your holidays with us.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Angelique,We thank you for taking the time to review your stay.By the score we have been given in your review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Devangkumar,After reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our staff, swimming pool, location, and views. It is a pleasure to check that you enjoyed your holidays with us.We have taken note of your comments on the vegetarian food options and all-inclusive drinks to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Joanne,We thank you for taking the time to review your stay.By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas in order to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear CarolynAfter reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our staff, swimming pool, and roof top VIP Area “Island of Stars”.It is a pleasure to check that you enjoyed your holidays with us.We have taken note of your comments on the need for renovating our facilities, advertising the happy hour, and installing air conditioning and fans in those rooms that dont include it, to study how we can make the experience for our guests much better. Your feedback is very important to us. Thank you very much for letting us know.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

Dear Nicola,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria.We have taken note of your comments on the lifts, the need for renovating our rooms and installing air conditioning in those rooms that dont include it in the price, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Jenna,We thank you for taking the time to review your stay.By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas in order to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Kemar,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

Dear Clare, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Haroon, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria. We apologize for the inconvenience you had with ants in the Apartment, but as anyone can surely notice, our Resort is surrounded by beautiful trees, flowers, gardens and it would be well-nigh impossible for any Hotel in the Canary Islands to guarantee the absence of them as they are endemic of this subtropical area. Obviously, we try to avoid them by a good pest prevention program managed by a specialized company, but although our Sprays and fumigation programmes have improved vastly over the last 10 years and there are fewer problems nowadays within our Hotel, yes sometimes ants manage to get into a room. Recently the European standard for fumigants used in accommodations has changed for the use of weaker and safer products, this has turned pest control into a harder but healthier task, making it impossible even for specialized companies to assure 100% protection against insects. It must be noted that though evidence of ants is a sign that the spray is no longer keeping them at bay; it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly, and so does every householder. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Martin, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our swimming pool area and view. It is a pleasure to check that you enjoyed your holidays with us. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Martin, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Lesley, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our Public Relations Shana. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend us to other families. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, location, and excellent value for money ratio. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Maddie, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our new VIP area “Island of Stars”. On the other hand, we have taken notes of your comments on the terrace furniture, and comfort, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food, newly renovated facilities, and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

Dear Debra, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our apartments, cleanliness, balconies and views. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the use of our sunbeds on the swimming pool area, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our good value for money ratio, food, and views. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on our entertainment program, to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Guest, We thank you for your loyalty, rating, and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our location and views. On the other hand, we have taken notes of your comments on the need for renovation of our apartments, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Shirley, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, food, entertainment team, rooms, and newly refurbished areas. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the beds, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

Dear Shiela, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, breakfast buffet and views. We have taken notes of your comments on the sofa beds in order to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Ian, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, service, food, apartments and all-inclusive. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, food, accommodation, swimming pool and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

Dear Sharon, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, food and location. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We have taken notes of your comments on the apartment maintenance, information procedures, and also the need of signalizing the situation of the Restaurant’s microwave oven, in order to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic