Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 19-Sep-2016
Pros: Architektur
Cons: Bis auf den deutschen(!) Mitarbeiter an der Rezeption (Kasse) war das gesamte Personal sehr freundlich.
Location: ruhige Lage direkt am Meer, zum Strand ca. 10 Min zu Fuss
Niveauvolles Hotel in relativ ruhiger Lage. Sehr schönes Ambiente. Eher geeignet für Urlauber, die etwas "Ruhiges" suchen. Essensangebot hervorragend.
5out of 5
by A verified traveller from london

First Class Resort with Amazing Spa

Posted 12-Aug-2016
The Villa Del Conde is a fab hotel! It is immaculately clean and the staff are so attentive they can't do enough to help you. The food is of a high standered with a vast amount to choose from.PROS Fab location , Lovely pools , Great entertainment Amazing Spa CONS they do have a policy regarding the reserving of sun beds between 8-10 am and your towels and belongings are removed if you are caught ,it's a good idea although it did cause confrontation between the guests if you then sit where someone had originally put there stuff apart from this minor issue We would definitely go back A First Class Resort
Comment from Hotel Management
18-Aug-2016 by PUBLIC RELATIONS MENAGER, Hotel Management
Dear Sully, First of all we would like to express our sincerest gratitude that you have chosen our hotel and also for sharing your opinion with other travelers. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. We would like to inform you that we have forwarded your comments about the sun beds at the pool area and we informed the department involved for improve our service evry day. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best Regards.
4out of 5
by A verified traveller from i

Ha sido muy buena para repetir

Posted 11-Aug-2016
Ha sido muy buena tanto por la profesionalidad de los empleados como por las instalaciones del complejo. En cuanto a la comida mucha variedad y de calidad buena. El trato qedan los empleados a los clientes excelente y siempre con una sonrisa. La verdad es q si volvemos a gran canaria sería en este hotel.
Comment from Hotel Management
26-Aug-2016 by Guest Relations Manager, Hotel Management
Estimado Jose Luis Muchas gracias por sus comentarios en la página y por haber elegido el Villa del Conde para pasar su estancia. Nos alegra que haya tenido una agradable experiencia y que nuestro personal le haya ayudado en satisfacer sus necesidades. Esperamos que vuelva de nuevo al hotel y quedamos a su disposicíón, para cualquier información que pudiera necesitar. Saludos
5out of 5
by A verified traveller from Dendermonde

Een echte aanrader

Posted 02-Aug-2016
Pros: Het groot aanbod en voortreffelijk eten.
Cons: Misschien kan de airconditioning op de kamers vernieuwd worden. Hij werkt goed maar heb deze graag toch een standje hoger zodat het sneller afkoelt.
Vanaf het ontvangst tot op het einde van ons verblijf zijn we verwend geweest. Het hotelpersoneel is super vriendelijk en heel behulpzaam. De buffetten zijn grandioos met heel veel variatie. Ook de à la carte wijnen zijn een aanrader en niet prijzig.
Comment from Hotel Management
by Guest Relations Manager, Hotel Management
Beste Kelly. Eerst en vooral willen wij u van harte bedanken dat u voor Lopesan Villa del Conde Resort and Corallium Thalasso gekozen heeft om uw vakantie door te brengen. Uit naam van het voltallig personeel bedanken wij u eveneens voor de positieve woorden en comentaren die op de pagina Expedia heeft geplaats. Wij zullen ervoor zorgen dat uw positieve feed-back bij de verschillende departementen van het hotel terechtkomen. Dit is voor ons eveneens een stimulans om in de toekomst nog een betere service aan te bieden. Uw mening betreffende de A/C, zullen wij zeker en vast doorgeven aan de directie van het hotel. Wij hopen dat wij u nog een volgende keer mogen begroeten in ons hotel en blijven graag ter uwe beschikking voor verdure vragen en of bepaalde suggesties. Met vriendelijke groeten
5out of 5
by A verified traveller

El hotel es estupendo y el entorno excepcional

Posted 31-Jul-2016
Ha sido una estancia estupenda en todos los aspectos y totalmente recomendable
Comment from Hotel Management
by Departamento de Relaciones Públicas, Hotel Management
Estimado cliente: Muchas gracias por haberse tomado el tiempo de valorar su estancia en Expedia. Nos alegra leer que ha sido todo de su agrado y que ha quedado satisfecho con los servicios ofrecidos. Esperamos poder volver a tener la oportunidad pronto de volverle a recibir. Reciba un cordial saludo
5out of 5
by A verified traveller

Posted 29-Jul-2016
Det mest fantastiske sted. Vi kommer igen år efter år og elsker at være der. Perfekt betjening, lækker mad og skønne omgivelser. Hotel i topklasse og vores datter elsker Deres børneklub.
Comment from Hotel Management
29-Jul-2016 by Guest Relations Manager, Hotel Management
Dear Guest. Thank you very much for your recent stay at Hotel Lopesan Villa del Conde and for sharing your holiday experience on Expedia It is a great pleasure to read that you had another fantastic experience and that you were very satisfied with the facilities and services provided by the team. It is our goal is to make their stay a memorable one. Again, thank you very much and we do look forward to welcoming you back next year! Warm regards,
4out of 5
by A verified traveller

ansprechendes gepflegtes unkompliziertes Hotel

Posted 22-Jul-2016
Pros: Hotelzimmer, Anlage , sehr freundliches Personal
Cons: verliert die Atmosphäre des 5 Sterne Hotel nicht. Speisesaal Tischdecken verschließen Kaffeekannen .Personal Kleidung auch verschließen.
Wir waren jetzt zum 2 mal im Villa del Conde und waren auch dieses Jahr von dem Hotel sehr angetan.Was uns nicht gefiel war das Essen in diesem Jahr, lange Schlangen zum Restaurant im großen Speisesaal sehr unübersichtliche Aufteilung, im kleineren Speisesaal gegenüber keine Atmosphäre mehr keine Deko die Speisen nicht ansprechend hergerichtet. Und vor allem die warmen Speisen dauerten viel zu lange da ALLES vor Ort gebraten oder erwärmt wurde. Das hat uns allen nicht gefallen. Ein Großer Minuspunkt für das Hotel. Deko im kleinen Speisesaal war das gleiche Holzgeflecht wie letztes Jahr .
5out of 5
by A verified traveller from Ipswich, Suffolk, England

Great true 5 star hotel

Posted 17-Jul-2016
Pros: Did their best to clear towels off 'reserved' sunbeds (up to 10AM). High quality & number of loungers, clean pool towels. Quiet pool!
Cons: Minor detail & not a big thing - a wider selection of British channels on room TV (only BBC & Sky news - Germany & Spainish mainstream)
Location: Shops & restaurants on the prom - 400yds. Beach 1000yds. Coach transfer from airport 1hr 45mins when last stop (in). 45mins first stop (out)
Stayed for 1 week as a couple for the first time (children grown up and on their own holidays). Outstanding hotel that managed to look after you at a personal level whilst still doing all the good stuff of a large chain. I'm normally fairly critical so really, my only gripe would have to be that of their chain designed cutlery - very chique but the knife was symmetrical so you had to look twice to make sure the thing was the right way up! All in all would highly recommend and would return. You walk past the others on the prom and they don't make you think you have made the wrong decision. Room was a Standard but plenty big enough, with changing and lounge area. Our balcony looked out over garden/sea view. I would be realistic enough to see that you could get one with an internal outlook which could be a bit exposed. Food - Excellent! Plenty to choose from every morning & night. People did queue for sittings prior to restaurant opening but really there was no need, we got a drink at the bar & ambled in with them after 10mins and always had a choice of table (inside or out)
5out of 5
by A verified traveller from UK

Perfect location and amazing hotel!

Posted 17-Jul-2016
The hotel was lovely. Friendly staff and the food is amazing. We didn't get a sea view but we had a nice view anyway. I'd would recommend paying the extra for the view though. Also nothing to do with the hotel but the transfers from the airport took an age with all the stops so I would say pay the extra and get a taxi! Sooner to be checked in to this place!
4out of 5
by A verified traveller

Excellent stay

Posted 01-Jul-2016
Pros: Location, spa, pools, food
Cons: make it more modern
Location: lots of restaurants outside
It was a great stay for a long holiday. Perfect breakfast buffet spread with many options. The rooms are massive and each of them has an outside area. Large swimming pools covering a large area which makes it clam and quiet even if there are so many people staying at the hotel. The staff are amazing, they make you feel very spoiled.
Comment from Hotel Management
01-Jul-2016 by Guest Relations Manager, Hotel Management
Dear Guest. First of all we would like to thank you for having chosen our hotel Lopesan Villa del Conde Resort for your recent holiday and for posting a review on Expedia. Our personalized service is one of our trademarks and it is the biggest aim of our entire team to create special memories for our guests. We are thrilled to learn that it has been a excellent holiday experience. We are proud to learn that we were also able to convince you with our culinary offer, our rooms and our large swimming pools. Once again, thank you for your lovely feedback. It was a pleasure being your host and we hope to have the opportunity to welcome you back someday soon. Kindest regards from Meloneras. Guest Relations Manager Lopesan Villa del Conde Resort & Corallium Thalasso*****