Ratings based on 293 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Cornwall

Amazing

Posted 31-Oct-2017
Pros: Stunning reception, good location, really clean
Location: 5 mins walk along the seafront to lots of restaurants and high end shops and about 10 mins walk to the Maspalomas Dunes and more restaurants.
We have just spent a week at the Lopesan Villa del Conde Resort and had an amazing stay. The hotel is really clean and well maintained, there are constantly staff about to make sure it always looks immaculate. The rooms are clean, spacious, and well equipped and the beds are comfortable, with plenty of extra pillows available. Lots of lovely toiletries in the bathroom and towels are replaced regularly. There are lots of pools to choose from and even though it was half term week none of them were crowded, in fact at times we would have the entire pool to ourselves. There are also plenty of loungers to go round. We stayed bed and breakfast and the breakfast buffet was the best I have ever come across, you would be hard pushed to think of something you'd like for breakfast that wasn't available. The food was all really good quality and there was also a good range of drinks available, including complimentary bucks fizz, winner! Although there are a wide variety of good restaurants close by I think I would definitely consider going half board as the standard of food was really good and they seemed to do a few themed nights throughout the week which would offer variety. Finally, the staff were all really lovely and made our stay a real pleasure. We do not normally return to the same resort twice but would definitely visit the Lopesan Villa del Conde Resort again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Nice hotel, village atmosphere within hotel

Posted 21-Oct-2017
Pros: As above. And availability of quiet pool.
Cons: Some form of sunshade on our balcony. The buffet could be layed out with a separate area for the vegetables so that one did not have to queue twice.
Location: Ideal for those wanting close resort facilities. For others transport needed for sightseeing. Not much close to see.
Very good hotel for pool facilities and as a base for seeing the island. Underground car park with no charge was excellent. Design of hotel with different blocks ranged round the central areas was like a village and created a nice atmosphere. Good spread of age groups amongst the guests.
Comment from Hotel Management
24-Oct-2017 by Lopesan Villa Del Conde , Hotel Management
Dear Chris, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers on the website Trip Advisor. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best regards Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveller from essex

Beautiful gardens and pools.

Posted 17-Aug-2017
Loved our stay here in August. Stayed for a week. Great breakfast choice and room service is excellent. Only gripe is evening entertainment. To subdued for our liking and a few of the nights entertainment was diabolical. One night was a singer that killed many well known songs by singing it in their own style which was very very slow. However the resort was very large and you didn't have to put up with it if you didn't want to. Overall an excellent place to stay for families and couples alike. 9.5/10.
Comment from Hotel Management
19-Aug-2017 by Lopesan Villa Del Conde , Hotel Management
Dear Graham, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best regards Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveller from LONDON

Great hotel! Great people! Great location!

Posted 30-Jul-2017
Would go back in a heartbeat! Lovely swimming pools, excellent restaurants, wonderful spa, very helpful and caring staff, great proximity to the sea and local shops and restaurants.
Comment from Hotel Management
02-Aug-2017 by Lopesan Villa Del Conde, Hotel Management
Dear David, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Kind regards Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveller from Woking,UK

A Five Star review for a Five Star Hotel

Posted 24-Jul-2017
Pros: Spacious & beautifully landscaped grounds. Plenty of sunbeds and space around the pools. Excellent buffet breakfast & dinner. Friendly, helpful staff.
Cons: WiFi charged for except in the plaza area - where it needs regular resetting. Double bed in standard rooms (we had 2 singles pushed together).
Location: The Meloneras part of the Maspalomas area has a number of high quality hotels, and is close to the sea with a sandy beach nearby.
We had a lovely weeks holiday at this hotel - which really lived up to our expectations. It's a pretty big hotel with a lot of rooms, but because of the variety in building layout, excellent landscaping, and extensive facilities, it never felt crowded. There is a great choice of swimming pools to suit all tastes, including a heated pool and a quiet area which was great for reading a book whilst sunbathing, uninterrupted by noise from the pool. There was also a saltwater pool which was cooler and especially refreshing after time in the sun. We loved the buffet meals (included if you get half board), especially dinner. Sometimes hotel buffets can become very samey and boring after a few days, but this had a lot of variety and a different theme each evening, which kept the culinary interest alive. The quality was very good, and the staff very attentive and helpful. You could eat inside or out. We ate far too much...so much tempting food especially for a cheese lover! The hotel is right on the promenade in front of the sea, and you can walk along this past a number of other nice hotels down to a shopping area and the lighthouse. Whilst there isn't a sandy beach directly outside the hotel, its only about a 10-15 minute walk to Maspalomas Beach which is sandy as well as having extensive sand dunes to explore. Each evening there was entertainment available,which was good quality. The only real note for improvement would be to improve the wifi which isn't great and costs extra.
Comment from Hotel Management
28-Jul-2017 by Lopesan Villa Del Conde , Hotel Management
Dear Tom, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best regards Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Classy hotel

Posted 10-Jul-2017
Pros: Pools, food, vegetation
Classy hotel, spatious rooms, great gardens with lush vegetation, excellent pools (sea water pool - my favouritre, fresh water pool, heated pool, quiet pool, kids, etc), even a sandy beach by the pool!
Comment from Hotel Management
12-Jul-2017 by Lopesan Villa del Conde, Hotel Management
Dear L.T. Thank you very much for your words about Lopesan Villa del Conde. It is a pleasure to read that you have enjoyed your stay and loved our pool and garden area. We would love to welcome you back very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from SCOTLAND

RETURN TO THIS HOTEL YEAR AFTER YEAR

Posted 03-Jul-2017
Pros: THE FACT YOU CONTINUE TO SEE THE SAME STAFF YEAR ON YEAR, THEIR CONTINUED FRIENDLINESS AND EFFICIENCY. THE LOCATION OF THE HOTEL IS ALSO FABULOUS
Cons: NEW BATHROBES AND POOL TOWELS COULD HELP MAINTAIN A 5 STAR RATING
Location: GREAT LOCATION FOR BEACHES SHOPS AND RESTAURANTS
WE HAVE VISITED THE VILLA DEL CONDE OVER THE PAST 10 YEARS NOW AND ALWAYS FIND THE STAFF AND HOTEL TO BE EXCELLENT
Comment from Hotel Management
06-Jul-2017 by villa del conde, Hotel Management
Dear Gordon&Denise, We also like to thank you for your loyalty and for mentioning the good and also the bad points, all this helps us to improve our services every day. We are glad that overall you had a pleasant stay with us and we hope that you will visit us again soon. Best regards, Public Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham UK

Smart hotel next to the sea in upmarket location

Posted 29-Jun-2017
Beautiful grounds and pools. Very good buffet for breakfast & dinner with high quality freshly cooked meat & fish. Impressive reception & public areas. Rooms clean and beds comfy but no facility to make your own hot drinks & very little choice of English tv channels.
Comment from Hotel Management
29-Jun-2017 by villa del conde, Hotel Management
Dear Alison, First of all we would like to thank you for having chosen the Villa del Conde in the first place and for sharing you opinion with others on Expedia. The kitchen team appreciates your comments regarding the food, it is very important for them that the guests are happy with the hotel’s food. We are sorry that you had some troubles during your stay with tv channels. Please be assured that your criticism has been forwarded to all the department managers and thank you again for your visit. Best regards, Public Relations Department
5 out of 5
by A verified traveller

Fantastic Holiday

Posted 11-Jun-2017 on Hotels
Fantastic break, service very good, local area beautiful with good services and looking to go back as soon as we can
Comment from Hotel Management
16-Jun-2017
Dear Guest, Thank you very much for the nice words and for having chosen our Hotel Lopesan Villa Del Conde for your holidays, we hope to welcome you back soon. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Dublin, Ireland

Lovely hotel, friendly staff

Posted 28-May-2017
The hotel is lovely, it is absolutely huge! The pools are great, we spent all our time at the quiet pool away from the 2 larger pools downstairs. It was much more peaceful there with less passers by. The room was fine and we had a nice terrace. Not the most amazing room I've ever stayed in but it did the job. The shower was a little small though in the bathroom. Also, the wifi situation is quite poor, there is only wifi on shared spaces, which is fine. However the quality of it is not good, it kept losing signal. Overall the hotel is lovely, very clean and the staff were so friendly. We would go back and stay there again absolutely!
Comment from Hotel Management
07-Jun-2017 by Public Relations , Hotel Management
Dear Lucy, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers on the website Expedia. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best Regards Public Relations