Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 22-Jul-2016
Cons: Restaurant Essen Einrichtung der Speisesaale Tischwäsche und Deko warme Speisen dauerte zu lange ,kalte Speisen nicht schön hergerichtet
wieder ein sehr schöner Urlaub, nur das Hotel ist nicht mehr 5 Sterne lässt in allem nach. Schade
4out of 5
by A verified traveller

ansprechendes gepflegtes unkompliziertes Hotel

Posted 22-Jul-2016
Pros: Hotelzimmer, Anlage , sehr freundliches Personal
Cons: verliert die Atmosphäre des 5 Sterne Hotel nicht. Speisesaal Tischdecken verschließen Kaffeekannen .Personal Kleidung auch verschließen.
Wir waren jetzt zum 2 mal im Villa del Conde und waren auch dieses Jahr von dem Hotel sehr angetan.Was uns nicht gefiel war das Essen in diesem Jahr, lange Schlangen zum Restaurant im großen Speisesaal sehr unübersichtliche Aufteilung, im kleineren Speisesaal gegenüber keine Atmosphäre mehr keine Deko die Speisen nicht ansprechend hergerichtet. Und vor allem die warmen Speisen dauerten viel zu lange da ALLES vor Ort gebraten oder erwärmt wurde. Das hat uns allen nicht gefallen. Ein Großer Minuspunkt für das Hotel. Deko im kleinen Speisesaal war das gleiche Holzgeflecht wie letztes Jahr .
5out of 5
by A verified traveller from Ipswich, Suffolk, England

Great true 5 star hotel

Posted 17-Jul-2016
Pros: Did their best to clear towels off 'reserved' sunbeds (up to 10AM). High quality & number of loungers, clean pool towels. Quiet pool!
Cons: Minor detail & not a big thing - a wider selection of British channels on room TV (only BBC & Sky news - Germany & Spainish mainstream)
Location: Shops & restaurants on the prom - 400yds. Beach 1000yds. Coach transfer from airport 1hr 45mins when last stop (in). 45mins first stop (out)
Stayed for 1 week as a couple for the first time (children grown up and on their own holidays). Outstanding hotel that managed to look after you at a personal level whilst still doing all the good stuff of a large chain. I'm normally fairly critical so really, my only gripe would have to be that of their chain designed cutlery - very chique but the knife was symmetrical so you had to look twice to make sure the thing was the right way up! All in all would highly recommend and would return. You walk past the others on the prom and they don't make you think you have made the wrong decision. Room was a Standard but plenty big enough, with changing and lounge area. Our balcony looked out over garden/sea view. I would be realistic enough to see that you could get one with an internal outlook which could be a bit exposed. Food - Excellent! Plenty to choose from every morning & night. People did queue for sittings prior to restaurant opening but really there was no need, we got a drink at the bar & ambled in with them after 10mins and always had a choice of table (inside or out)
5out of 5
by A verified traveller from UK

Perfect location and amazing hotel!

Posted 17-Jul-2016
The hotel was lovely. Friendly staff and the food is amazing. We didn't get a sea view but we had a nice view anyway. I'd would recommend paying the extra for the view though. Also nothing to do with the hotel but the transfers from the airport took an age with all the stops so I would say pay the extra and get a taxi! Sooner to be checked in to this place!
4out of 5
by A verified traveller

Excellent stay

Posted 01-Jul-2016
Pros: Location, spa, pools, food
Cons: make it more modern
Location: lots of restaurants outside
It was a great stay for a long holiday. Perfect breakfast buffet spread with many options. The rooms are massive and each of them has an outside area. Large swimming pools covering a large area which makes it clam and quiet even if there are so many people staying at the hotel. The staff are amazing, they make you feel very spoiled.
Comment from Hotel Management
01-Jul-2016 by Guest Relations Manager, Hotel Management
Dear Guest. First of all we would like to thank you for having chosen our hotel Lopesan Villa del Conde Resort for your recent holiday and for posting a review on Expedia. Our personalized service is one of our trademarks and it is the biggest aim of our entire team to create special memories for our guests. We are thrilled to learn that it has been a excellent holiday experience. We are proud to learn that we were also able to convince you with our culinary offer, our rooms and our large swimming pools. Once again, thank you for your lovely feedback. It was a pleasure being your host and we hope to have the opportunity to welcome you back someday soon. Kindest regards from Meloneras. Guest Relations Manager Lopesan Villa del Conde Resort & Corallium Thalasso*****
5out of 5
by A verified traveller from MADRID

El hotel es espectacular

Posted 14-Jun-2016
Pros: TODO.
Hace dos años estuve en el Hotel Costa Meloneras que es de la misma cadena y me gusto, pero El Villa del Conde de 5 estrellas lo supera con creces, en detalles. Los empleados muy amables, serviciales y siempre con una sonrisa en la cara. Sobre todo los camareros del restaurante La Casa Vieja. La comida muy buena.Sin duda repetiré
Comment from Hotel Management
18-Jun-2016 by Relaciones Públicas, Hotel Management
Estimada Sra Pino, En primer lugar nos gustaría expresarle nuestra gratitud por haber elegido el hotel Lopesan Villa del Conde y por compartir su opinión con otros viajeros en la página de Expedia. Nos alegra saber que ha tenido una agradable estancia con nosotros y estamos muy contentos de su evaluación positiva acerca del hotel y los servicios recibidos. Una vez más, agradecerle por sus comentarios y esperamos poder darle de nuevo la bienvenida en el hotel. Reciba un cordial saludo
5out of 5
by A verified traveller from Oxfordshire

Nice hotel close to beach.

Posted 31-May-2016
Pros: Everywhere is very clean. Food excellent - meat or fish freshly cooked as you wait. A good selection of everything. Staff happy and helpful.
Cons: Only complaint is that the bathrobes need replacing.
Location: On coast. Good promenade to walk along to bars, restaurants and shops. Did not notice sand on beach only rocks but hotel had plenty of pools.
We enjoyed four nights in this hotel and could not fault our stay. Clean, friendly, good food, designed so that you can find quiet spots if that's what you like. Maid service excellent.
Comment from Hotel Management
05-Jun-2016 by Guest Relations Manager, Hotel Management
Dear Linda. Many thanks for chosing our Lopesan Villa del Conde Resort & Corallium Thalasso. We also would like to thank you for sharing your review of your stay. We appreciate your positive comments about the general cleanliness of the hotel and our gastronomy. Thank you for highlighting our friendly staff, we will forward the positive words to the different departments. We have taken note of your comment about the bathrobes and this will be forwarded to our Hotelmanager. Once again we thank you for your feedback and we hope to see you back again in our Lopesan Villa del Conde Resort & Corallium Thalasso.. Best regards from Gran Canaria, Guest Relations Manager
5out of 5
by A verified traveller

top class hotel the food was out of this world

Posted 13-May-2016
Pros: everything - location, beautiful room, food which was yummy, closeness to the facilities in town and especially the staff
Cons: as mentioned by other reviewers the towels in the bathroom should be thrown out. the hotel lets themselves down by charging for a safe deposit box
Location: lovely location nice little cafes for drinks or snacks although the hotel took some beating. the pool bar for lunch was special.
had a fantastic holiday thanks to the well run villa del conde. staff were superb. would definitely go back.
Comment from Hotel Management
16-May-2016 by Lopesan Villa del Conde , Hotel Management
Dear Guest, Thank you for choosing Lopesan Villa del Conde for your recent holidays and for writting your personal experience on Expedia. We are glad to read that you were satisfied with the hotel facilities, food and our staff. Your comments are of great value to us and to other travelers looking for advice. Regarding the cons, we are already working on the matter to provide our guests with better towels. The safe is a company policy that we can not avoid. Nonetheless, your comments will be transmitted to the departement in charge. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. Kind regards, Lopesan Villa del Conde
5out of 5
by A verified traveller from A

Super relaxte vakantie

Posted 10-May-2016
Mooi Hotel! Receptie is adembenemend. Echt een top Hotel! Mooie zwembaden en relaxte groote kamers. Met walkincloused:-) genieten!
Comment from Hotel Management
13-May-2016 by Lopesan Villa del Conde , Hotel Management
Geachte Gast, Eerst en vooral willen wij u van harte bedanken dat u voor Lopesan Villa del Conde Resort and Corallium Thalasso gekozen heeft om uw vakantie door te brengen. Uit naam van het voltallig personeel bedanken wij u eveneens voor de positieve woorden en comentaren die op de pagina Expedia heeft geplaats. Wij zullen ervoor zorgen dat uw positieve feed-back bij de verschillende departementen van het hotel terechtkomen. Dit is voor ons eveneens een stimulans om in de toekomst nog een betere service aan te bieden. Wij hopen dat wij u nog een volgende keer mogen begroeten in ons hotel en blijven graag ter uwe beschikking voor verdure vragen en of bepaalde suggesties. Met vriendelijke groeten, Lopesan Villa del Conde
5out of 5
by A verified traveller from Sutton Coldfield

Brilliant hotel, brilliant location

Posted 10-May-2016
Lovely hotel offering everything you could need for a sunny holiday. Only room for improvement is in the bedroom itself - felt slightly dated and dark although perfectly equipped and extremely clean.
Comment from Hotel Management
12-May-2016 by Lopesan Villa del Conde , Hotel Management
Dear guest, Thank you for having chosen Hotel Lopesan Villa del Conde during your recent trip to Gran Canaria. It is a great pleasure to read that you had a great holiday in sunny Gran Canaria and our hotel. Your comments regarding the room decor will be transmitted to the department in charge for improvement. On the other hand, we are glad that you found the rooms to be "perfectly equipped and extremely clean". Again, thank you very much and we look forward to welcoming you back. Warm regards, Lopesan Villa del Conde