Beautiful surroundings and exceptional staff and service. Lovely pools with plenty of space .Cava post breakfast in the plaza enjoyed by many and the 1230 aqua gym in the pool!
Downsides were queue for dinner at 6 and 8pm. Everything was buffet style and had an element of school dinners about it.Not a relaxed dining experience and by 930 pm dining room was almost empty.entertainment in plaza geared for either juniors or OAP audience.
charges for extras like wifi, change of pillows, use of in room safe not usual for hotel of this calibre.
Overall though deserves good ratings for comfort and staff.
Comment from Hotel Management
04-Dec-2015 by Lopesan Villa del Conde, Hotel Management
Dear Kent traveller,
First of all, we would like to thank you for your comments and for taking the time to rate our hotel on Expedia. We appreciate your trust in us by choosing our hotel for your holiday.
It is nice to read that you overjoyed your time at Lopesan Villa del Conde and we appreciate the nice words you have posted on our staff and services.
Concerning the buffet style of our restaurants La Plaza & Casa Vieja, we would like to add, that the hotel also offers an à la carte option, however not included on the half board basis.
As for your comment about extra charges we would like to inform you that we have forwarded them to the companies management, to be taken into consideration.
We would be delieghted to welcome you back again at the hotel.