Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 07-Feb-2016
Beautiful hotel with great pools, if a little cold as not heated. We didn't have dinner at the hotel, but went out to great restaurants near by. Was mainly older guests when we went and mostly Dutch but expected at this time of year. Would recommend if you want a quiet and relaxing break as not much night life around other than the hotel entertainment. overall love the hotel
Comment from Hotel Management
10-Feb-2016 by LVC, Hotel Management
Dear Guest, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers on the website Trip Advisor. We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Team Villa del Conde
5 out of 5
Recommended
for Everyone
by A verified traveller from South Gloucester. UK

Very nice hotel. Very Clean. Staff very helpful

Posted 04-Feb-2016
Pros: the layout of the Hotel was Ideal for all age groups. People in wheel chairs were very well catered for.
Cons: NothingThe
Location: The location was ideal for old and young people, push chairs, wheel chairs, shops.
Our experience of staying at this Hotel was very pleasing.
Comment from Hotel Management
05-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Dear Guest, We highly appreciate your comments regarding your stay at our Lopesan Villa del Conde. We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We would be delighted to welcome you again very soon. Warm Regards, Lopesan Villa del Conde
5 out of 5
Recommended
for Everyone
by A verified traveller

Het is een fantastisch en mooi hotel!

Posted 31-Jan-2016
Pros: Hoe mate van service. Ruim aanbod aan entertainment.
Cons: Zo houden!
Location: Je kunt er mooie wandelingen maken.
Alles is uitmuntend. Mooie kamers, schitterend complex, goed en gevarieerd eten, fantastisch ligging. Kortom, snel terug!
Comment from Hotel Management
04-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Dear Guest, First of all, thank you very much for your comments. We appreciate your trust in us by choosing our hotel for your holiday stay. We are very happy for the nice words regarding the hotel facilities, location and staff; we work very hard to satisfy our clients expectations and we are glad that in your case we manage accordingly. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best Regards, Lopesan Villa del Conde
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2016
Tolles hotel mit super küche und sehr angenehmer abendunterhaltung. Sehr angenehm auch kleiderkultur beim abendessen.
Comment from Hotel Management
07-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Sehr geehrter Gast, Wir möchten uns zunächst nochmals bedanken, dass Sie unser Hotel für Ihren Urlaubsaufenthalt gewählt haben. Die ganze Belegschaft des Hotels Lopesan Villa del Conde bedankt sich herzlich für Ihre netten Worte, die uns mit Sicherheit sehr weiterhelfen und anderen interessierten Gästen eine grosse Hilfe sein werden. Wir würden uns sehr freuen, Sie bald wieder bei uns empfangen und verwöhnen zu dürfen und stehen Ihnen gerne jederzeit für Fragen und Auskunft zur Verfügung. Mit freundlichen Grüssen, Lopesan Villa del Conde Resort & Thalasso
5 out of 5
Recommended
for Everyone
by A verified traveller from Dreieich

Posted 25-Jan-2016
Cons: Welan-Verbindung ist kostenpflichtig: 2€ am Tag, - lächerlich bei solch einem Hotel
Alles soweit ok, bis auf Internetanschluß. Lehne Selfservice ab, konnte aber hier akzeptiert werden.
Comment from Hotel Management
08-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Sehr geehrter Gast, Wir möchten uns zunächst nochmals bedanken, dass Sie unser Hotel für Ihren Urlaubsaufenthalt gewählt haben und Ihre Eindrücke auf dieser Seite zum Ausdruck gebracht haben. Gerne haben wir Ihre Kommentare bezüglich der Preise unserer speziellen Service-Leistungen aufgenommen und werden diesse für eventuelle Verbesserungen in Zukunft in Betracht ziehen. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen und stehen derweil jederzeit gern zu Ihrer Verfügung. Mit freundlichen Grüssen, Lopesan Villa del Conde
5 out of 5
Recommended
for Couples
by A verified traveller from España

Maravilloso.

Posted 22-Jan-2016
Pros: Profesionalidad de la plantilla, instalaciones y comodidad de la habitación.
Cons: -
Location: El faro de Maspalomas esta a 10 minutos caminando por el paseo marítimo, a la playa de meloneras unos 5 minutos.
Espectacular hotel, instalaciones y personal. A unos 10 minutos del faro por el paseo marítimo y unos 5 a la playa de Meloneras que cuenta tambien con muchos restaurantes. Media pensión muy recomendable, variada y de calidad. En definitiva un hotel que te garantiza descanso y un trato exquisito del personal. Un 10.
Comment from Hotel Management
07-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Estimado Juanlu, Muchas gracias por sus comentarios y por haber elegido el Villa del Conde para pasar sus vacaciones. Nos alegra que haya tenido una agradable experiencia y que nuestro personal le haya ayudado en satisfacer sus necesidades. Esperamos que vuelva de nuevo al hotel y quedamos a su disposición, para cualquier información que pudiera necesitar. Saludos, Lopesan Villa del Conde
5 out of 5
Recommended
for Everyone
by A verified traveller from Devon, UK

Superb Hotel

Posted 18-Jan-2016
Just had a fantastic stay at this brilliant hotel. It's beautifully designed and looked after by staff who are a credit to the management. Food is superb and the whole place is beyond spotless. Can't recommend it enough.
Comment from Hotel Management
04-Feb-2016 by Lopesan Villa del Conde, Hotel Management
Dear Tom, Thank you very much for your detailed review with photos concerning your most recent visit at Lopesan Villa del Conde. We all are delighted to hear that you had a pleasant stay here on Gran Canaria and that once again you appreciated the services and facilities provided by the hotel. We wish to welcoming you once again at our hotel very soon. Warm regards, Lopesan Villa del Conde
2 out of 5
by A verified traveller

Kein 5 Sterne Standard, schlechte Restaurants

Posted 04-Dec-2015
Location: Dünen von Maspalomas :=))
Leider war es recht laut und hellhörig, die gebuchte Seesicht wurde von einer Palme verdeckt Das helle Licht auf dem Balkon wurde zwangseingeschaltet und erst kurz vor Mitternacht wieder ausgeschaltet. Abends gemütlich auf dem Balkon sitzen war nicht möglich. Ebenso schien das Licht durch den zugezogenen Vorhang, also Schlafen auch erst um 23:30 Uhr, Das große Restaurant ist eine Zumutung, es war so dunkel, dass man nur mit einer Taschenlampe das Essen am Buffet auswählen konnte. Viele Speisen waren meistens kalt. Der Service war schlecht und wenig aufmerksam. Wir waren auf jeden Fall in diesen Tagen 2 mal da, das erste und letzte Mal
4 out of 5
Recommended
for Everyone
by A verified traveller from Kent UK

Villa Conde

Posted 06-Nov-2015
Beautiful surroundings and exceptional staff and service. Lovely pools with plenty of space .Cava post breakfast in the plaza enjoyed by many and the 1230 aqua gym in the pool! Downsides were queue for dinner at 6 and 8pm. Everything was buffet style and had an element of school dinners about it.Not a relaxed dining experience and by 930 pm dining room was almost empty.entertainment in plaza geared for either juniors or OAP audience. charges for extras like wifi, change of pillows, use of in room safe not usual for hotel of this calibre. Overall though deserves good ratings for comfort and staff.
Comment from Hotel Management
04-Dec-2015 by Lopesan Villa del Conde, Hotel Management
Dear Kent traveller, First of all, we would like to thank you for your comments and for taking the time to rate our hotel on Expedia. We appreciate your trust in us by choosing our hotel for your holiday. It is nice to read that you overjoyed your time at Lopesan Villa del Conde and we appreciate the nice words you have posted on our staff and services. Concerning the buffet style of our restaurants La Plaza & Casa Vieja, we would like to add, that the hotel also offers an à la carte option, however not included on the half board basis. As for your comment about extra charges we would like to inform you that we have forwarded them to the companies management, to be taken into consideration. We would be delieghted to welcome you back again at the hotel. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller from VALLADOLID

Hotel para repetir

Posted 18-Oct-2015
Cons: La insonorización de las habitaciones.Se oye demasiado ruido de las habitaciones de al lado y del pasillo. La wifi debería ser gratuita.
Location: La ubicación muy buena.
Es el segundo año que visitamos este hotel, y sin dudarlo volveríamos de nuevo. Las instalaciones están muy bien y tanto el desayuno como la cena tienen una calidad excepcional.