3 outdoor pools, pool umbrellas, pool loungers

Reviews of Abora Interclub Atlantic by Lopesan Hotels - All inclusive

4 out of 5
Abora Interclub Atlantic by Lopesan Hotels - All inclusive
Calle los Jazmines, 2, San Agustin, San Bartolome de Tirajana, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 351 reviews" "
Rating 8 - Good. 140 out of 351 reviews" "
Rating 6 - Okay. 49 out of 351 reviews" "
Rating 4 - Poor. 22 out of 351 reviews" "
Rating 2 - Terrible. 6 out of 351 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Food was cold, chips for breakfast!! Odd. Very repetitive, Mexican night seemed to consist of Tortilla Chips. Not a huge choice. Paint peeling off walls in room, pretty dated. Left the entertainment as it was not family friendly which the complex claims to be.
Stayed 7 nights in Apr 2024
Response from ABORA INTERCLUB on 22 Apr 2024
Dear William,I would like to thank you for taking the time to give us your feedback on your recent stay at our hotel Abora Interclub Atlantic. I am deeply sorry that your experience did not meet your expectations and that you found aspects that were not up to your expectations.I want you to know that your feedback is of utmost importance to us, as it helps us to identify areas of improvement and work on them in order to provide our guests with the best possible experience. We will take your comments into consideration and will strive to implement the necessary measures to prevent situations like the ones mentioned above from happening again in the future.We look forward to the opportunity to welcome you back to our hotel and to demonstrate that we are committed to providing quality service and a memorable stay to each of our guests.Thank you again for your comments and we remain at your disposal for any additional questions or suggestions you may wish to share with us.Yours sincerely,Guest Relations

8/10 Good

Michell Evrene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of food available for all inclusive
Stayed 5 nights in Mar 2024
Response from ABORA INTERCLUB on 1 Apr 2024
Dear Michell,On behalf of the entire team at Abora Interclub Atlantic by Lopesan Hotels, we would like to sincerely thank you for taking the time to leave such a positive review of your recent stay at our hotel.At Abora Interclub Atlantic we constantly strive to provide our guests with exceptional service, quality facilities and an unforgettable experience. We greatly value your words and are committed to continue improving to exceed your expectations on future visits.We hope to have the pleasure of welcoming you back in the near future and offer you another memorable stay at our hotel.Thank you again for your kind review and for choosing Abora Interclub Atlantic by Lopesan Hotels as your holiday destination.Yours sincerely,Guest relations

10/10 Excellent

justin

Travelled with family
Been there before and really enjoyed it
Stayed 4 nights in Mar 2024
Response from ABORA INTERCLUB on 27 Mar 2024
Dear Justin,On behalf of the entire team at Abora Interclub Atlantic by Lopesan Hotels, we would like to sincerely thank you for taking the time to leave a review of your recent stay at our hotel.We are very pleased to know that your experience with us was satisfactory and that we were able to meet your expectations. At Abora Interclub Atlantic we constantly strive to provide our guests with exceptional service, quality facilities and an unforgettable experience.We greatly value your words and are committed to continue improving to exceed your expectations on future visits. We look forward to having the pleasure of welcoming you back in the near future and providing you with another memorable stay at our hotel.Thank you again for your kind review and for choosing Abora Interclub Atlantic by Lopesan Hotels as your holiday destination.Yours sincerely,Guest Relations

8/10 Good

Arturas

Liked: Cleanliness, staff & service, property conditions & facilities
It was wanderful
Stayed 7 nights in Mar 2024
Response from ABORA INTERCLUB on 11 Mar 2024
Dear Arturas,We greatly appreciate your kind review of your recent stay at our hotel. We are very pleased to read that your experience was wonderful and that we were able to meet your expectations during your stay at Abora Interclub Atlantic by Lopesan Hotels.It is of the utmost importance to us to ensure that each of our guests feel completely satisfied and welcome during their stay. We constantly strive to provide exceptional service and create memorable experiences for all of our visitors.We sincerely hope that we exceeded your expectations and contributed to making your stay truly wonderful. We would love to welcome you back in the near future and continue to provide you with a high quality service that makes you feel at home.Thank you once again for your kind comment and for choosing our hotel as your accommodation destination. We are at your disposal for any further requests you may have.Best regards,Guest Relations

8/10 Good

AMARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ABORA INTERCLUB on 11 Mar 2024
Dear Guest,On behalf of the entire hotel team, we would like to sincerely thank you for taking the time to share your positive experience at our establishment. We are pleased to know that you enjoyed your stay and that our service and attention to you was to your complete satisfaction.At our hotel we constantly strive to provide our guests with an unforgettable experience and we are happy to know that we met your expectations. Your positive comment about our public relations service fills us with pride and motivates us to continue to improve every day to offer the best service possible.We hope to have the opportunity to welcome you back in the near future and to continue to exceed your expectations on each of your visits. Thank you once again for your kind review and for choosing our Abora Interclub Atlantic by Lopesan Hotels as your place to stay, we hope to see you again soon!Best regards,Guest Relations

10/10 Excellent

CATALIN

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ABORA INTERCLUB on 15 Mar 2024
Dear Catalin,We greatly appreciate your review and the time you have taken to share your experience at Abora Interclub Atlantic by Lopesan Hotels. We are pleased to know that you enjoyed your stay with us and that you found our service and facilities up to your expectations.Your feedback is very valuable to us and motivates us to continue to improve and provide quality service to all our guests. We look forward to welcoming you back to our hotel soon and hope to make your next visit an equally rewarding experience.Thank you again for your preference and for choosing our hotel for your stay. We remain at your disposal for any questions or requests you may have.Best regards,Guest Relations

6/10 Okay

Silvia

Stayed 9 nights in Dec 2023

6/10 Okay

Jane, Dawson creek

Travelled with partner
Liked: Staff & service
Nice staff. Hot tubs are not hot so was disappointing. Food not exciting as only buffets with not a lot of choices. No a La carts. Great place for family with young kids as many fun water activities - not a 4 as advertised. 2 1/2 at best. Easy walk to beach where was fabulous. Promenade is great. .
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are stay rooms were nice food was good plenty of choice
Stayed 6 nights in Oct 2023

8/10 Good

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Oct 2023

6/10 Okay

Branimir

Business traveller
Liked: Cleanliness
Gran Canaria stay
Downgraded room. Building had a lift out of service dor two weeks. Check in time from 2pm was not respected, allowed into room after 3.15 only. Average food and drinks quality.
Stayed 1 night in Sep 2023

6/10 Okay

Gail

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great all inclusive but crap after service.
On arrival we were asked for a credit or debit card, which is usual. We had £43 go out on pending straight away. This charge stayed pending fora full week. Even though we only stayed 3 nights. When we tried to contact the hotel by email we got no reply. After 2 telephone call’s a week later it disappeared. Got to say the hotel is the best all inclusive for food and drink I have stayed at. Always something available. We stayed in block 5, which looks like it needs an upgrade but it was clean. We had a fridge that was warm but just went out for drinks.
Stayed 3 nights in Jun 2023

10/10 Excellent

CHRISTOPHER RAYMOND

Stayed 8 nights in May 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Josias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, amazing staff, good location
Amazing staff! Friendly restaurant staff, Front desk team is awesome and very kind. Very good looking team :) …and professional This is my third time in this all inclusive hotel/resort Very safe, clean, steps from the beach! I will definitely be back
Stayed 3 nights in May 2023

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Excellent Hotel but some shade would be nice.
I had an excellent time during my stay, though was disappointed with the unadvertised charge of 50EURO deposit that had to be paid upon arrival. There were occasions where the food left a lot to be desired though for the price I believe it was adequate. The biggest problem by far was the lack of parasols or shade areas around the pool, other than a few wooden shades dotted around the complex there was no other shelter from the sun.
Stayed 3 nights in Mar 2023

6/10 Okay

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for kids and families who want to stay put in the hotel
Stayed 7 nights in Feb 2023
Response from ABORA INTERCLUB on 9 Mar 2023
Dear guestsFirst of all we would like to thank you very much for having chosen the Abora Interclub Atlantic by Lopesan Hotels for your recent stay in the south of Gran Canaria We are really pleased to read that our hotel was in accordance with your expectations. We will pass all your comments to the departments involved. Thank you very much for all your nice comments and we hope to welcome you soon again in our hotel!Best regards,

10/10 Excellent

Francis Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2023
Response from ABORA INTERCLUB on 19 Feb 2023
Dear FrancisFirst of all we would like to thank for choosing our Abora Interclub Atlantic by Lopesan Hotels for your stay in Gran Canaria. We are glad to read that you had a wonderful time with us!It would be a great pleasure for us to count you among our guests again very soon. Sincerely,Abora Interclub

4/10 Poor

Manouchehr

Travelled with partner
Disliked: Amenities, property conditions & facilities
Food and service
Response from Guest Relations on 22 Jan 2023
Dear client,Thank you for choosing our hotel for your vacation and for taking the time to write and publish your impressions and personal experiences.In our daily improvement process, the comments of our customers are one of the most important elements to be able to continue responding to requests and wishes, and we regret that on this occasion we have not been able to meet all your expectations. We have sent your comments to the related departments.We remain at your disposal for any information or suggestion you may need.A cordial greeting,

10/10 Excellent

Laura Elisa

Stayed 5 nights in Dec 2022
Response from ABORA INTERCLUB on 7 Jan 2023
Muchas gracias por su reseña

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The Abora is a great place to stay and so well looked after. The staff are helpful, friendly and everyone will stop to say hello and assist you. The rooms are spotless, and well equipped, the communal areas are excellently maintained, and the pools are uncongested with plentiful sunbeds around the pools and throughout the gardens. The entertainment is ok, with the evening entertainment needing some improvement, but the team were great throughout our stay. As we were All Inclusive, the food was good, and the self service areas excellent throughout the full 24 hour period at reception and until 11pm at the pool bar. The buffet meals were good with plenty of choices. This really is an excellent place to stay, albeit distant from the main centres of San Augustin and Playa Del Ingles, but with the service and facilities, there is really not much of a need to go there anyway. We hope to return again next year.
Stayed 5 nights in Nov 2022
Response from ABORA INTERCLUB on 19 Dec 2022
Dear Neil: Thank you very much for sharing your experience with us. We are glad to read that you enjoyed your stay with us. Sincerely,

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2022
Response from ABORA INTERCLUB on 19 Dec 2022
Dear customer, Thank you very much for sharing your experience with us. We are glad to read that you enjoyed your stay with us. Sincerely.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Freezing cold buffet. Chef with attitude problem. Wouldn’t stay again. Had to eat out most nights…. The hotel had a decent adult only pool though.
Stayed 5 nights in Mar 2022
Response from Guest Relations on 26 Mar 2022
Dear Client: Thank you very much for sharing your experience with us. We would have liked you to have contacted the public relations department during your stay so that we could attend you personally and be interested in what happened. We regret any inconvenience you may have had and remain at your disposal to learn more about the matter.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and again was perfect. Already booked for December and January next year
Stayed 7 nights in Jan 2022
Response from Guest Relations on 5 Feb 2022
Hi Richard, It is always a pleasure to receive you again. We are happier to know about your next stay. See you very soon!!

10/10 Excellent

Aleksandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel!
Excellent hotel for any kind of trips. Good and diverse meals and drinks. Nice location. Pleasant rooms.
Stayed 6 nights in Nov 2021
Response from Abora Interclub Atlantic by Lopesan Hotels on 29 Nov 2021
Dear Aleksandra, Thank you very much for choosing our hotel Abora Interclub Atlantic by Lopesan Hotels for your vacations and for your excellent review. We are very happy to read that your experience met your expectations in all aspects and that you were impressed by the professional service of our team. Best regards, and stay safe, Abora Interclub Atlantic by Lopesan Hotels

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Abora Interclub Atlantic by Lopesan Hotels on 29 Nov 2021
Dear Dawn, thank you very much for your rating and choosing our hotel for your stay. You can also follow us on our social networks so that you do not miss any updates or offers. We hope to welcome you back soon! Kind regards, Abora Interclub Atlantic by Lopesan Hotels

10/10 Excellent

Verified traveller

Stayed 8 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half Term Feb 2020 Stay
The hotel facilities are lovely and new, friendly staff and good food.
Stayed 5 nights in Feb 2020
Response from Guest Relations Manager on 2 Mar 2020
Thank you for your review! Abora Interclub Atlantic by Lopesan Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
En fantastisk totalanläggning- för alla. Numera är shower och kvällsaktiviteter utomhus, under bar himmel. Vore fint om man kunde bygga in, igen; då pratar alla med alla och interaktionen mellan gästerna var stor.
Stayed 7 nights in Jan 2020
Response from The manager on 17 Jan 2020
Thank you so much for your lovely and amazing review about Abora Interclub Atlantic Hotel and its staff. We really appreciate your time and every word you wrote and it is such an honour to see that our constant effort to improve our services is being valued by our clients. We will be more than proud to welcome you back to Abora Interclub and remain at your entire disposal to fulfill your future requests.

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Guest Relations on 10 Jan 2020
DearSTEPHEN, Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Abora Interclub Atlantic by Lopesan Hotels

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent hotel. From the hotel to the staff and the food. We highly recommend and will return. An excellent and really enjoyable holiday
Stayed 5 nights in Mar 2019
Response from IFA Interclub Atlantic Hotel on 27 Mar 2019
Dear Client, Thank you so much for reviewing IFA Interclub Atlantic Hotel. We feel glad to read your excellent comments about us as well as to know you enjoyed your time here. We look forward to seeing you soon!

10/10 Excellent

Chelsey

Our stay was wonderful! The hotel was extremely accomodating and the food was excellent with plenty of choices. Our son loved the pool and a beach was within a ten minute walk (there was also a hote shuttle that would take to a farther beach and back if you wanted, we just didn’t use that one). Totally recommend.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Ok but hotel a but noisy and needed updating. Not much around there either so you’re tied to the hotel if you don’t have a car or pay to go on trips.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Oct 2018
Response from IFA Interclub Atlantic Hotel on 8 Nov 2018
Dear Client, Thanks for giving IFA Interclub Atlantic Hotel a perfect rate. We hope we could achieve all your expectations! Looking forward to welcoming you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel as 3 star hotel is very good. You can't expect more from 3 star hotel. Service is friendly, food was good, animation also good.

8/10 Good

Andy, Falkirk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family hotel
Food was okay, plenty of different choices to suit all types. Staff were great, very polite and professional. Room Accomodation could do with an upgrade although it was clean and tidy. Beds were a little hard. Selection of different languages for watching the television. Ample entertainment during the day and evening in the bar. I would recommend this property. Already looking to book for next summer.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
All staff were so friendly and very happy to help. Everywhere on the complex was spotlessly clean. The entertainment staff were fab and so enthusiastic. The food was plentiful and amazing selection. The swimming pools were immaculate. We would definitely go there again and would'nt hesitate to recommend it
Response from General Manager on 21 Dec 2016
Dear Client, Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future.We hope that we will see you again at the hotel. Kind regards, IFA Interclub Atlantic Hotel

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The entertainment team excellent. Plenty of sun beds . My son attended the kids club which was great but I would recommend better security for the kids club area. And better facilities in the kids pool area to match the older kids pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel helpful staff
Would recommend hotel food excellent friendly staff overall good value
Response from IFA Interclub Atlantic Hotel on 20 Jul 2016
Dear Guest, Thank you for your positive review on Expedia. We are delighted to read you liked so much our hotel and we look forward to welcoming you again soon! Kind regards

8/10 Good

Henri, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, excellent food!! Clean. Great staff.
I had a great time, the whole trip was well organised, no issues at all. The holiday was great. Hot, excellent weather. Not far from the airport, appx 20 minute drive.
Response from IFA Interclub Atlantic Hotel on 3 Jun 2016
Dear Guest, Thank you for having taken your time to review our hotel on Expedia. We are glad to read you had a nice time with us and we are looking forward to your next visit. Should you have further comments or inquires, do not hesitate to contact us. Kind regards

10/10 Excellent

Darren, Wisbech

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quiet stay
We have stayed here many times, but always with a tour company. This time we booked independently and found the whole process very easy, everything went to plan and we even had our room upgraded on arrival at no extra charge! Food great as always and staff exceptionally helpful and polite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable holiday
Hotel is lovely, staff are fantastic, location is great

10/10 Excellent

family, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel facilities and entertainment team
lovely hotel set in nice grounds, with 2 very good pools and extensive gardens. food very good and excellent value for money. nice walks around beach area and easy to get to local areas via taxi.

4/10 Poor

Mikael, Sverige

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok All inclusive but not more
A very windy location with not much within walking distance. Nice staff and good sports facilities with table tennis, tennis, pool, football pitch, basket and beach volleyball. Don´t like the all inclusive concept so I´m probably not the target customer. But I wouldnt recommend to anyone that want to spend time outside the hotel for meals, beach etc.

2/10 Terrible

Professional

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was terrible
This hotel was terrible. You had to rent a hair dryer, Iron, etc. The hallways were trashed and the location was not represented properly. Do not come here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive "Good value for money" well worth it for what you get !!
-Tidy Complex,with plenty to do to pass the time away without the need of spending further cash if you dont wish to,or if you do wish to get out & treat yourself to day trips out,loads to do,marlin boat fishing,dolphin watching,hire of bicycles all of which are not badly priced & value for money. well worth getting on a bike to get around or hop on a bus, depends on how active or not you happen to be, there are a lot of hills & good path ways along the beach & off the main highways to use safely away from fast moving traffic if you care to walk instead. -Food & drink free & on tap all day long, always able to find some scooby snack to munch what ever was presented & on offer, bit of of bonus.( I've had better But I've also had alot lot worse) its a pretty good deal as I found you wont get dinner / a snack at a restaurant for two for much less than 25-35 Euros with a beverage of coffee of beer included,add that up in a day multiple it by the week & the number of persons & yes...The IFA Interclub Atlantic Hotel is differently the way to go. -There is a local spar shop at the bottom of the road, very handy. NOTE - You well pay over the odds for almost everything you buy food, drinks, clothes,as like all typical tourist holidays. (but it may also be because of it being an island having to pay the premium for importing of certain goods i.e. the usual brands, you'll know the ones,Jack Daniel's,Smirnoff,Bombay Sapphire. Personally I think they are taking advantage off the Euro.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too far away
This hotel is too far from local bars and shops,k it is a good 30 minutes walk to the beach. The hotel animation team provided all day entertainment which was fantastic. The restaurant provided a wide range of meals and the meals were really well presented and served up. The bar was poor as only served local spirits in small measures and only allowed 2 drinks at anyone time. The reception staff were very unfriendly and unhelpful especially the female member of staff. I would only go back to this hotel to see the animation team who pretty much made my holiday.

6/10 Okay

Aumit, London

Disliked: Room comfort
Not impressed
Whilst I accept that this hotel was only a 3-star, I thought the in-room facilities were poor. For a country so close to the Equator, not having even a fan in the room made the stay uncomfortable. The telivision was from the 90's and frequently stopped working and there wasn't even tea and coffee making facilities which meant paying over the odds for a bottle of water every time you were thirsty. To pay to 'rent' an old safe in the room felt like a petty annoyance and the existence of twin beds rather than a double added to this feeling.

2/10 Terrible

Claire, Switzerland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
never again
The reception staff were unfriendly and couldnt be bothered. The food was bland and repetitive - the fish was non edible The setting of the hotel is terrible - miles from anywhere and a taxi ride is needed to get about The grounds of the hotel were fine, but whilst there they were repairing the pool so the sound of drilling was going on constantly the pool bar was catered for mass tourists not friendly and inviting. Would never go back again

8/10 Good

Richard, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit in 3 months
Its not super luxury but this place does offer excellent value, plenty of good food, beautiful gardens and lovely pools. Clean, tidy and well maintained. Good bus services nearby - about 10/15 mins walk to the bus stops. Just take note that the hotel is located high above the beach so there is always an uphill walk when returning!