Interior detail
Check availability

Reviews of Suites & Villas by Dunas

4 out of 5
Suites & Villas by Dunas
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolome de Tirajana, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 281 reviews" "
Rating 8 - Good. 151 out of 281 reviews" "
Rating 6 - Okay. 35 out of 281 reviews" "
Rating 4 - Poor. 10 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Hugo

Travelled with family and small children
Liked: Cleanliness, staff & service
Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room, everyong else poor
Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
Stayed 7 nights in May 2022

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - good for families
The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Stayed 7 nights in Feb 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
We had a lovely time. Great for families.
Stayed 4 nights in Feb 2022

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place !
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good location near the beach and seaside. Excellent location to start for cycling. The suite was spacious. We had a problem with a leakage from the tap bath, however the staff were very good in sorting this out. Food was great.. plenty of food variety, also good fresh fish every night was on the menu! Thank you
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Buffet mejorable.
Las habitaciones e instalaciones del hotel están muy bien. Habitaciones muy amplias, con saloncito y limpias. Como punto de mejoría, solo destacaría la calidad y variedad del buffet. Los desayunos quizás cuentan con más variedad, pero las cenas no estaban al nivel de un gran hotel como este. Aún así, disfrutamos mucho de la estancia.
Stayed 6 nights in Sep 2019

8/10 Good

Heba

Liked: Cleanliness, room comfort
Good
The hotel was good but Not good with the value of money in comparison with facilities.
Stayed 2 nights in Feb 2019
Response from Guest Experience on 26 Feb 2019
Dear Heba, thank you very much for your punctuation and your comment. We have taken note of it in order to improve our facilities. Yours faithfully, Rinaldo Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time in this hotel. The hotel has an ideal large landscaped area with lots of greenery and swimming pools. The waterfront can be reached in 15 minutes. This time, upon checking in at the reception, we received an improvement in booking from half board to all-inclusive. Heated pools. Only one minus - in the bungalow there was no heating. The air conditioning system did not give heat. It was not critical, but sometimes in the evening there was not enough heat.
Stayed 8 nights in Jan 2019
Response from Guest Experience on 13 Jan 2019
Dear guest, thank you for choosing our Suite & Villas by Dunas for your last visit. We also want to thank you for taking the time to write a review and send us your valuable opinion, which motivates us to improve our services day by day. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. Kind regards, Rinaldo

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2018
Response from GUEST EXPERIENCE on 25 Dec 2018
Dear, Thank you very much for taking the time to leave your comments and send us your valuable opinion that motivates us to improve. We hope you had a safe trip home and that we can count on your visit again in the future. Kind regards, Roma Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
This hotel exceeded expectations, the room was spacious, pools very clean and the grounds kept in an immaculate condition. The complex is so huge it never feels too busy or crowded and it helps having so many pools too! The staff were helpful, very hard working and efficient and the food was excellent, well prepared with so much choice to suit all tastes. We liked the little touches such as the decorations and drinks for Valentines Day and courtesy bus for the beach. This is pretty much the perfect place to stay for young families. The hotel is also easy to find from the airport and is ideally situated next to the GC1 and as such is an ideal base to explore Gran Canaria although there isn't a great deal to do in the immediate vicinity of the hotel - just the Dunes and a local shopping centre.
Stayed 5 nights in Feb 2018
Response from Gina Oszvalcsek, Guest Relations on 12 Mar 2018
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guest Relations

8/10 Good

B, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel & Location
The resterunt staf & food was excellent - Location was excellent
Stayed 4 nights in Dec 2017
Response from Gina Oszvalcsek, Guest Relations on 9 Jan 2018
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion. Yours sincerely, Gina Oszvalcsek Guest Relations

8/10 Good

brian, uk

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice time. Enjoyed. Good value for amount paid. Food good. Upgrade to a villa from suite great.
Stayed 8 nights in Nov 2017
Response from Gina Oszvalcsek, Guest Relations on 12 Dec 2017
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guest Relations

8/10 Good

Julia, Sheffield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good resort. Excellent food.
My only critical feedback is that our suite was in need of some routine maintenance which would have further enhanced our visit and increased my rating of the facilities. That said, we were upgraded free of charge to a larger suite due to resort occupancy and were very grateful for the hard work of all the staff. Our stay at the resort was excellent value for money.
Response from Gina Oszvalcsek, Guest Relations on 31 Jul 2017
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guest Relations

8/10 Good

Barry, devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly complex
Every thing kept clean and tidy. Entertainment not the best but great if your under 12 years old Food ok as expected from all inclusive with a good choice Wifi not the best kept losing single but ok in certain areas Staff all worked very hard and were all ways helpful and friendly, all in all a great place which is why this was our second visit to this complex
Response from Gina Oszvalcsek Guests Relation on 17 Apr 2017
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guests Relation

10/10 Excellent

Ellie , Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel
We were amazed at how fab this hotel was! We just returned from 7days with our 16month old. The suites are private and you have a little Terrence and stretch of garden to play in. The pool is big and heater which was great for the baby! There was always free sunbeds. You are a 15min walk from a silky Sandy beach, or a quick shuttle ride. There's great resteraunts by the sea too! The food at Dunas has a different theme every day (Italian, Chinese, Spanish, international, Canarian, Mexican) it is plentiful and there is lots of choice maybe 10 possible mains. The salads were incredible and changed everyday! Breakfast too had lots of choice. The staff there are so helpful always saying hello and playing with our little one! She loved Juan Antonio the porter and Fran in the restaurant were so kind to her! The place is very clean. The entertainment team are fun and not pushy at all. We didn't go to the disco but it sounded great! There is an on site supermarket and little cafe that's great for lunch. We really enjoyed the cocktails pre dinner at Taste bar! Our little one loved the playground which is one big sand pit! She was too young for the mini club but went every morning to colour in! Everyone is so friendly we are considering going back next Easter it was that good! When daughter is older she will love it as there is lots to do for the children! I'd say the guests are mostly German/French very little English which we liked! Thank you dunas for a great stay!
Response from Gina Oszvalcsek Guests Relation on 7 Apr 2017
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guests Relation

10/10 Excellent

Filippa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel!
Beautiful, warm pools. Lovely gardens. Immense animation team. Very friendly staff. All in all a wonderful stay for our family of 4 :)
Response from Gina Oszvalcsek, Guests Relation on 11 Mar 2017
Dear Client, Thank you very much for taking the time to publish your comments and valuable opinion which motivates us to continue improving. We hope that you had a good homeward journey and that we can welcome you again as guests in the future. Yours sincerely, Gina Oszvalcsek Guests Relation

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Staff have contempt for guests
Asked for cot but was ignored. Buffet in 1070s style grotto with food lacking authenicoty and quality and awful lack of vegetarian choice. Clckroaches dlyinf i to eoom theoufh ventilation and instead of moving us they just apraued thw room with toxic spray without consideration of me staying with pregnant wife and toddlers. Claimed they had no space even in their other hotels which was not true. Subsequently moved us to a other hotel with the suite in that having a dangerously open staircase.
Response from Guests Relation on 13 Apr 2016
Dear Mr Kaur, Thank you very much for publishing your valuable opinion which motivates us and also helps improving. We are very sorry that you experienced your journey as negative. The board of management of our hotel is informed about the inconveniences and took opportunity to improve the situation in order to let not happen the situation again in the future. We would like to thank you again for your taken time and publishing your comments. We hope to welcome you again within our hotel. Yours sincerely, Gina Oszvalcsek Guests Relation

8/10 Good

Ei, Dakar, Senegal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff!
Had really nice time with kids. good place to go with the family.
Response from Gina Oszvalcsek on 25 Jan 2016
Dear guest, Thank you very much for taking the time to publish your nice comments about your holidays spent in our Dunas Suites & Villas Resort. Opinions like yours motivate us every day to continue providing the best service for our guests. We would be delighted to welcome you again as guests in our resort for your holidays and send you greetings from all our staff. Kind regards from Maspalomas, Gina Oszvalcsek Guest Relations

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and pleasant
The wifi reception is very poor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Good short stay

8/10 Good

Becca, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay
After reading previous reviews we were slightly unsure but it was nothing like they said. Staff we very friendly and helpful. We asked to change rooms as it was close to the kids pool and they were very unstanding, we'd come away without our children and didn't want the noise! Our room was lovely, clean, spacious and had a nice little terrace to enjoy a drink on. The food was fantastic, something to enjoy at every meal time. Only problem on the Saturday night was the que! We waited for it to die down but it was mental! Overall the hotel and our weekend away was amazing and very relaxing. We recommend this hotel and we can't wait to book again.
Response from Guest Relations on 11 Apr 2015
Dear Guest, Thank you very much for your open and kind words. We highly appreciate that you took your time to share your experiences with us and our community on Expedia. We are delighted to hear that you spent a nice holiday on the island and that you liked the hotel and the food. We will pass on your comments to our management. It would be a pleasure to welcome you back at Dunas Suites & Villas. Kind regards Aleksandra Mikula Guest Relations

6/10 Okay

Pamela, Surrey UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Everything was excellent, but as an older adult couple we found the dining room was far to noisy, with children screaming and running around while one was trying to eat. Would have been helpful if the description had stated family holiday centre, we certainly would not recommend to friends and will not be returning Shame!

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Villas very clean , cleaned daily. We did report a bulb not working in our villa on the Wednesday which had not been replaced when we left on the Saturday. The food was very good and lots of choice. Polls very clean and the gardens well kept and no litter. Staff very pleasant and helpful. The entertainers were very good with the children.

10/10 Excellent

Maciek, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dunas resort
I had a perfect time in Dunas Suites and Villas. Stuff was amazing, good food. Definitely recommend .

8/10 Good

Room 214, London

Liked: Cleanliness, property conditions & facilities
Generally good.
Overall very good although we were charged twice for use of a safe having initially paid for it and then additionally having it charged to our room after they verbally assured us that this would not happen. We should have insisted on a separate receipt when we paid for it on day one but we trusted them to get it right. They didn't.

10/10 Excellent

Daran, Playa del Ingles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Resort - But ....
Dunas Suites Maspalomas is a fantastic resort to stay at for a holiday, but if you're here, as I was, for a mixture of work and down-time there were a few frustrating (money raising!) issues that in 2014 shouldn't be happening in a quality resort like Dunas - No ironing boards to do your own ironing (you can borrow an iron, but no boards) however there was an in-house laundry service! WiFi is a small € fee per day but you can only connect to one device at a time - I had an iPad, iPhone and a laptop and wasn't going to buy 3 codes! Plus the login system Dunas use didn't allow my Apple devices to remember the login codes, so every time my iPhone or iPad went into 'power save' (ie every 5 minutes of non-use) I had to re-enter the long non-user friendly codes. Finally, no kettle in the room but you could purchase a drink from the pool bar if you weren't on all-inclusive. That said the food / restaurants were excellent, staff very friendly, amenities excellent and very well maintained. I know I'll be returning so brought membership to their Dunas Rewards Club (a small one-off € fee) and would not hesitate to recommend the resort to my friends or family for their next stay.
Response from Antonio Cabrera on 30 Aug 2014
Dear client, Thank you very much for taking the time to write a comment about your stay at Dunas Suites & Villas. We will be very happy to welcome you as well in your next holidays. Kind regards, Antonio Cabrera Hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and decent hotel
Only negative was slightly weak aircon in our room.
Response from Antonio Cabrera on 30 Aug 2014
Dear client, Thank you very much for leaving a comment. We hope to see you again in the near future. Kind regards, Antonio Cabrera Hotel manager

10/10 Excellent

Dimitar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families with kids!
Just Excellent in every aspect!! Great food, entertainment is really good! We had a fantastic two weeks with my family.
Response from Antonio Cabrera on 24 May 2014
Dear Sr. Dimitar, Thank you for taking the time to leave a nice review about our hotel on Expedia. It is a pleasure to read that you enjoyed your vacation at our Resort. We hope to welcome you again soon. Kind regards, Antonio Cabrera Director

10/10 Excellent

Harry, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and pleasant hotel, in good location.
A peaceful setting, family oriented and well laid out. All the staff were friendly and helpful, and the choice of food was excellent, both in quantity and quality. The location was fine, as it was a pleasant walk to the sea front.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

B, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel.
A lovely hotel, which was was very busy due to half term family breaks which was understandable as this was the type of break we were having. The standard suite was lovely very clean and perfect for the three of us. The Animation were the best I have ever seen. They worked relentlessly ensuring that evryone was having a great time and their shows were superb.

2/10 Terrible

family of four.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Animation team was the only plus point.
Accommodation was very good. Animation team brilliant . Hotel staff rude and unhelpful . Food was no better than average. Have stayed in far better four star accommodation .

10/10 Excellent

Imen, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up the dunes
The hotel peronnel was really friendly. The hotel offers a good quality and variety of food and dishes. We had an amazing time over there and could go out no problem to Playa del Ingles which is 5 minutes by taxi! thank you the the staff and animators :)

8/10 Good

Kevin, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel and complex are very nice with 5 swimming pools. The food was very nice if just a little bit repetative. The staff were nice and friendly and the animation team were good fun and put on some good entertainment as well as the professional entertainment in the evening. If I was being picky, I would highlight that we paid a lot through Expedia to stay here at Easter and I was then charged 12 euros to use my room safe which I thought was not really on and sometimes there were not enough sun beds. I would stay here again, though it is very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent staff compensate for dated rooms
The hotels needs a make-over. Rooms are tired and are 'late 90s' at best in terms of quality. We transferred from a 1 bed suite to a 2 bed bungalow as the initial room was too small and not well located. The staff we incredible in their attempts to ensure that all the family (my 2 young sons included) were as satisfied as possible. Marco and Gloria at the Bungalows reception deserve special credit. The buffet food is done as well as it can be when catering for large groups but is 3 star quality at best. Animations and mini/max club staff work very hard to provide a mix of entertainment and activities.

8/10 Good

Kati, Hungary

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel.
Quiet and good location. Went without kids, but there were plenty of activities for children all day long. Reception staff and restaurant staff very nice, there was no language barrier issue. The gardens around the hotel and in front of each suite made you feel like home, not at a hotel. Definitely would choose this hotel instead of a crowded building-hotel. My only " complaint" would be that the cleaning lady never cleaned any surfaces, like TV table, in the bathroom around the sink, mirror table, etc. After a couple of day the dust was visible in the whole room and I did not find it sanitary the was it looked. Bus station right at the corner of the hotel, the easy access gives you opportunity to ride around the whole island. Beach at 10-15 min walking along a dry river, but hotel offers complimentary shuttle bus to the beach as well. Overall it is a nice place, definitely would return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great holiday
We had a great time; the resort was a fantastic set up with loads of clean swimming pools. The staff were all really welcoming. The rooms where very good, The lovely beach was a short walk easily managed by our 2 year old.

8/10 Good

luke

Liked: Cleanliness, property conditions & facilities
review
The hotel is roughly a 10 minute walk from Maspalomas Beach. It is a complex which is family friendly so when I visited (February 2013) there were more families there than couples or singletons. The food is a Buffet and the quality is quite good with plenty of variety. My accommodation was an Apartment with a living room/Kitchenette, Bathroom & a Bedroom. It was clean and good value for money. I found the staff to be friendly & helpful. I would stay there again and recommend it to others.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed, maintained and managed resort.
This is a very high quality resort. Great efforts have been made in the design of the resort to make it relaxing and enjoyable. The staff are extremely friendly and helpful. The service at breakfast and dinner was excellent. The food was fresh and varied with a good choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good holiday for a young family.
Great hotel apart from a shortage of sun loungers by the pool. Most mornings we were too late, that is around 9:00am, to secure a sun lounger for the day. The staff were helpful and friendly. There was a wide selection of food which was good. We enjoyed our family break which was very restful.

8/10 Good

Lasse, Norway

Liked: Cleanliness, staff & service
Dunas suites and village
This is a good family resort 20 min walk from the ocean. The area inside the resort is nice and clean and the staff is helpfull. The buffet is also good and a great variety of vegetables and meat/fish from day to day. Some dissapointment: The swimmingpool is too cold (same experience last year on Parque Cristobal) and only possibl to use for a short swim especially for kids. The Wifi system offer is bad, unstable and work only in the lobby. Check out Dunas Wifi which is operated by somebody else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dunas
Had an excellent stay at the Dunas Suites and Villas. I found the entire grounds to be clean and the staff to go above and beyond for anything that one needed. I particularly enjoyed the full and big breakfast buffet, and Dinner that was included. The food was excellent. The pools are top notch and the area of Maspalomas was great. I highly recommend this over Playa Ingles which is loud and busy.

10/10 Excellent

Joe, Hampton , NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel, clean and close to the beach
This is a hotel that will satisfy most of your needs. It is a fantastic family hotel but also good for couples or singles. Food is excellent. Service is very good. Close to the beach and bus station.

8/10 Good

Ann, Shropshire - UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
I have stayed at this hotel 3 times and would thoroughly recommend it to my friends. The staff are very friendly and try to make everyone feel welcome. The food is good and even though all meals are buffet style there is always a varied choice. Look forward to my next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dunas Suites - great choice for resting
This was the second time that we have chosen this hotel and we were not disappointed. The room is big and clean, the surranding and the gardens are fantastic with many different pools. If you can't stand small children don't chose this hotel as it is favorit place for families. The food (HB) was also fine, maybe a bit more variety would be good.

8/10 Good

Cooper, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families, not for couples
I would have been very pleased with this hotel if I had small children. Although there was a sign by the entrance saying "families welcome" or something similar, I hadn't picked up on that when I booked in a hurry, I should probably have done more research. It is an ideal place for families, but I wouldn't recommend it to anyone travelling without children. Although the rooms were very nice (although some of the furniture was a bit tired) the walls were thin and we could hear every child's cry, every phone ring, every shower being taken. The food was really very good considering the numbers they are catering for and the staff were fantastic, always smiling, working so hard through every meal, they never stopped running around being polite and friendly to everybody. But don't expect a quiet meal when surrounded by high chairs! The location was ideal for us, we walked to the beach and to all the restaurants nearby (we gave up our pre-paid dinners and ate out instead for 5 of our 7 nights). Although we had a car, we could have managed without one in this location and parking at nearby restaurants and shopping was more of an effort than the easy walk around the area. All in all we had a good week in spite of being woken very early every day! The staff were the best I have experienced in a long time and the food was excellent. Although we won't be staying here again, I would certainly recommend it to families wanting an easy and fun holiday.