Outdoor pool

Reviews of Ataitana Faro

Ataitana Faro
C/ Einstein, 5, Maspalomas, San Bartolome de Tirajana, Gran Canaria

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 194 reviews" "
Rating 8 - Good. 90 out of 194 reviews" "
Rating 6 - Okay. 38 out of 194 reviews" "
Rating 4 - Poor. 20 out of 194 reviews" "
Rating 2 - Terrible. 13 out of 194 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

MattAllen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Where do I start ? There are some good and bad things to mention about this property. Firstly, we were greeted by a lovely lady who may have been the owner. She was welcoming and nice throughout our stay. The pool was very clean and we were there most days to chill. On our first night we didn’t get to shower as the water was cold and just wouldn’t heat up. They were quick to try and sort and stated water is slow but does work. The shower does not go onto a hook so you have to hold it finding it very challenging to wash and hold the shower head at the same time. I never felt clean and water was always coming onto the bathroom floor making it a daily struggle with things. The hot water worked when it wanted to and some days when it got to my partner using it it would be cold. Very disappointed by the hot water. In our room above bed there was a plug socket and if you touched it or the wood board touched it it would make sparking noises. I had to sleep on sofa downstairs otherwise I was worried I’d get an electric shock. The sparking sound would keep me/partner awake. Also, bed board was screwed to the wall and had fallen off making me unable to stay in that bed without it making a banging noise. Beware, dogs wake you up at 6-7am most days barking so loudly and I’m not sure if it was just where we were positioned. We paid a great price and we got what we paid for. Rooms are in need of a makeover as some things were falling apart. I did not want to give a 1 as the lady very nice
Stayed 6 nights in Feb 2020

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, room comfort
great for the price in February
spacious duplex, great price, i could see dunes, and faro (lighthouse) from bedroom balcony (i was lucky)
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Set in the quieter district of Sonnenland these simple apartments provide everything you need for a quiet break in the sun. The walk to the beach is not as far as Google Maps suggests as there are a number of obvious shortcuts once you start the journey. A taxi ride to / from Playa Del Ingles is a reasonable €5. The local Spar is 5 mins walk and has the essentials, but there is more choice at the Hiperdino at El Tabelro which is about 15 mins walk. There was a problem with the microwave in my apartment which was resolved within an hour of my reporting it and everything else was exactly as I expected. As others have said if you expect the Ritz you will be disappointed, however if you are looking for a good value, quiet, well kept apartment complex with friendly helpful staff then look no further. I would definitely return.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IN GENERAL BUNGALOW WAS VERY NICE. MY ONLY BAD COMMENTS A TV WIT,FEW OTHER FOREIGN CHANEL (BBC,FRENCH)WOULD HAVE MADE ME STAYING MORE IN EVENING.BUT20 SPANISH NOT VERY INTERESTING FOR MY LIKING.
Stayed 7 nights in Jan 2020

8/10 Good

J M

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great value
Very peaceful and excellent value. Good transport links which I needed to get anywhere. It’s a bit in the middle of nowhere! Great for the Sun though. Two balconies so there’s always some sunshine. The reception was unmanned though so was difficult to get advice about anything.
Stayed 10 nights in Oct 2019

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019

10/10 Excellent

Joseph, Scotland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing place very quiet. great and helpful staff. nice restaurants and supermarket nearby. not the ritz but for the price super value. top marks
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018

8/10 Good

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy.
It is a good budget apartment complex about a 45 min walk or 5 euro taxi ride between either of the 2 main beaches. It is on a hill with a Spar a 5 min walk away. There is a decent sized pool and most apartments appear to be south facing .Mine had 2 sunbeds and got the sun from morning till dusk. There is a flat screen tv but I had no kettle/toaster/microwave. I didn't ask for them but if it is important I suggest you check. Once you have the keys you just let yourself in/out. Enjoy.
Stayed 10 nights in Oct 2018
Response from Ataitana Luciano on 24 Oct 2018
Hello Sorry for my late answer, i really apprecciate your review. Normally all bungalows have microwave and toaster, kettle we provide free but should ask to Reception. Hope to see you again.

8/10 Good

adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Great value and quiet location
No proper reception but i have stayed here many times before and will again.Location is quiet and convinient.Just as I want it!
Stayed 11 nights in May 2018

8/10 Good

Geza

Liked: Room comfort
Disliked: Staff & service
Good value/price rate
We stayed there as a couple for 6 nights, mainly left after breakfast and got back at the end of the day to eat, have shower and sleep. The apartment's size is more than enough for 2 people, you have got all the basic equipments that you need, beds were so! comfortable (we had 2 single beds but could put them together without any issues), the terrace is awsome - you can have the typicall holiday feeling when sitting out for a morning coffe and watching the sunrise through the palm trees. You can use a not too big pool, sunbeds, cheap "big" store and 2 restaurants are close. The weakest point was the public transport and distance from the city center/beach - depending on you destination you have to walk 1,5-3 km to get to a bus stop, or around 40-50 mins (or more) to the beach/city center. Staff were friendly and helpful (however 2 out of the 3 people did not speak so much english), they let us leave our bags with them till the night on our check out day. In overall for this price it was an awsome apartment, the distance can be a compromise since you need to walk through beautifull places if you want to get somewhere (just plan it in advance). We would recommend it and would go back again :)
Stayed 6 nights in Apr 2018

8/10 Good

Marion

Liked: Staff & service
A week in Sonnenland
A good place to stay for a quiet holiday as it’s quite far from all the nightlife. Our apartment was nice but tired and in need of a refurbishment. We were there for a week and the cleaner came the day after we arrived and we thought that was it, however she came again the day prior to our departure which we found strange as we thought she had forgotten. The staff and other residents and restaurant next door were all friendly and made us very welcome.
Stayed 7 nights in Mar 2018

10/10 Excellent

Mario , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely holiday. Great place to stay. Would recommend to friends and family.
Stayed 9 nights in Feb 2018

8/10 Good

Derek, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South facing with sea views.
I would like to have stayed longer than my 17 days. Maybe next year.
Stayed 21 nights in Jan 2018

10/10 Excellent

Yasnaia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
the staff at the hotel were really friendly. The most interesting bit of my stay was the view from my room.
Stayed 2 nights in Feb 2018

10/10 Excellent

Phil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Recently refurbished?
I slightly hesitated booking when I saw some of the average reviews. I can only review my apartment, but guessing recently refurbished and to a very high standard since it was first class, could not fault it apart from no microwave oven and some but acceptable noise from neighbours. Clean, well equipped and a good layout over two floors and good sized rooms. Two balconies, top one with a excellent view out to the coast. Lower balcony partial view of the pool area. Didn’t use it but the pool and pool area looked great, certainly not like previous reviews. Based on my apartment I would recommend without hesitation and would definitely stay again.
Stayed 7 nights in Nov 2017

10/10 Excellent

Cayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2017

8/10 Good

Ian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly apartments
Cheap and cheerful quiet accommodation. Friendly helpful staff.
Stayed 10 nights in Nov 2017

6/10 Okay

robert, england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Accommodation is very very basic, new towels/bedding and cleaning only once in 10 days. On site shop rarely open. Staff nice and pool very good and really quiet. Cheap and cheerful is probably the best description.
Stayed 10 nights in Oct 2017

8/10 Good

jamie, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bungalow in quiet setting.
Nice bungalow in quiet setting. Minutes by taxi too all the action if you want it. Great pool and friendly staff.
Stayed 9 nights in Oct 2017

8/10 Good

Simon, Norfolk england

Liked: Staff & service
Nice enough budget hotel!
Nice budget apartments, nice pool, great views to melonaris and sea in the distance but only from A few of the apartments including mine fortunately! My only complaint was distance from yumbo center and the action! Hourly bus service until 7.30pm tho or taxis! I chose hire car but usually had a 5 minute uphill walk back to hotel from nearest parking space! A few parking spots outside hotel at a minor extra charge tho but none available when I asked! Overall, fine, I'd stay again for the right price but parking and distance from yumbo was only downside!
Stayed 21 nights in Sep 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected for the price
The place is clean and serviceable. I got what I expected for the price, pool area was clean and always had beds available. Everything is close by also. Would stay again at the price I paid.
Stayed 5 nights in Sep 2017

10/10 Excellent

jaba, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasure
my stay here was very comfortable, it's self catering which is what we like, the kitchen is adequate for for cooking a decent meal, the rooms are cleaned but you need to do your bit to keep it that way, the resort is good value and the staff are nice, if there is anything you need, (you only have to ask) all in all, 10/10
Stayed 14 nights in Jun 2017

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value for a quiet stay
Quiet area and run by unobtrusive management,when available, always helpfull and friendly.Great value

8/10 Good

György

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not too bad if you like animals..
Staff was friendly, location a bit far from everything. Nice apartment, the only problem is I wasn't alone in the house. Cockroaches invaded the kitchen, I had to put the been out of the building. Still caught a few giant cockroaches!

8/10 Good

Guy

Liked: Cleanliness, staff & service
Good value self catering accommodation.
The Ataitana Faro offers great value for money. The apartments are clean and spacious with adequate facilities. Hobs, coffee machine, fridge freezer, kettle, toaster, adequate crockery/cutlery all provided. The staff are friendly and extremely helpful. Particular thanks to Luciano the Manager who dealt with some minor issues effectively and with charm. It's a 30 min walk to Meloneras beach and regular buses to Maspalomas/ Playa Ingles. Pool area is nice and I would visit again.

4/10 Poor

JR, UK

Disliked: Cleanliness, property conditions & facilities
Disappointing choice of apartments
Unfortunately not the most pleasant review to write about our recent holiday. We were initially disappointed on arrival at the apartments. I am aware that ants are unavoidable in warm climates, but we spent the first hour cleaning crumbs and grime out of the kitchen drawers and cupboards that the ants were feeding on. The apartment was a nice design, with bedroom and 2nd balcony upstairs, but again the cleanliness left a lot to be desired. The whole place was very very tired and in need of total upgrading. Bedding changed twice a week, but the sheets and pillow cases were worn out, full of holes and didn’t feel particularly clean, the same with the towels. And an extra 20euros to park the car in a busy residential area for our 10 day stay (not 1 euro a day as advertised). The pool was shabby (see photos) there were missing mosaic tiles, black crusty growth taking their place. Not inviting at all. Cheap and cheerful? Well it wasn’t particularly cheap, and I’m sure other complexes in the location would have been better. We always book 2/3 star accommodation – basic clean and comfortable, however this place was the first time in 20 years we have been so disappointed with our choice. The location was OK for us – on hill at the back of the Maspalomas area– a few restaurants and Spar shop in walking distance, however we found our car invaluable for getting around the island. I think we may visit Gran Canaria again – the weather in spring is simply superb, but definitely won’t be
Old broken water feature

6/10 Okay

natasha, london

Simple complex in Sonnenland with a pool in a residential area near to a Spar and a few restaurants.

6/10 Okay

IAIN

Good if you like walking.
Good if you like walking - this property if about a 30min walk from both the beach and the centre or a 4 euro taxi ride. It is a bit tired but clean and good value. Don't lose you key as you will need it to gain access in the evening.

6/10 Okay

Christopher

Good size good
Place looking a bit tired but the staff were nice and helpful. Room size was good and the fridge was cold which is always a plus, Good price

8/10 Good

Joan Frank Ann, Glasgow

Liked: Staff & service
Got what we paid for
had a lovely week in Gran Canaria stayed at these apartments and was just what we needed, apartment had all we needed as most of day lying by pool and at night enjoying the nightlife. Don't stay hear if you are looking for boutique as you aint going to get it. The staff were fantastic and helper in anything we wanted and with no hesitatkon// Would I go back of course I would as they say cheap and cheerful with lovely staff and hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Miles from anywhere
Bad location, terrible restaurants nearby & poorly equipped kitchen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Perfect for a week away
Rooms were a bit dated but everything you needed was there. Nice place to rest your head and a great location for getting out and about if you have a hire car. Parking not a problem as we paid for a spot . Walking distance to the local spar shop and little restaurant. Great place as a base point. Very quiet and tucked out the way of the major tourist traps , jumped in the car and the island was mine to explore. No traffic which was heaven unlike London . 2 thumbs up from me

4/10 Poor

linda, berwick upon tweed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap stay!
On arrival met by friendly staff, shown to apt which had a sea view from the upstairs bedroom. This complex is mostly used by owners who are either Spanish or German. It doesn't have the feel of holiday makers and local shops also geared to locals. Not many places to eat round about BUT the local on site ranch restaurant is fantastic value and we used this most nights. This apt was not too clean and extremely basic but bedding and towels were fine and bed comfortable. I wouldn't return here but it was ok for what we paid.

8/10 Good

adrian

Liked: Cleanliness, property conditions & facilities
Great value for a quiet stay
the area is quiet with supermarkets and beach within easy access.It is a bit far from the clubs which would be best accessed by cheao taxis. The bungalows vary in size,comfort and décor but always offer outstanding value for money. Rub by very friendly people.happy to converse via e-mail or facebook!

8/10 Good

julie

Liked: Cleanliness, property conditions & facilities, room comfort
very quiet and relaxing
the room we booked (sea view) was not available on our arrival so we were taken to another complex in the next road for one night, it was a bit grim as there was no outlook and it appeared to be a residential site with kids and dogs and very closed in. but however when we finally got to the room we had booked, at noon the next day we were very pleased.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Family hotel
Pleasant stay,friendly staff, good for family

4/10 Poor

David, Cheshire

Disliked: Cleanliness, staff & service, property conditions & facilities
Our view
The complex is very dated and in need of updating. Our apartment was a nice design, but there was an overpowering smell of damp in the downstairs rooms. Other than that it's adequate for the price paid .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable value for money
Reasonable value for money. Pros: - Accommodation was comfortable. - Free wifi at reception. - Very helpful reception. - Swimming pool open until 8pm. - At least 3 supermarkets nearby (HiperDino at El Tablero is the biggest). Cons: - Fridge and mattress need renewing. - 30 minutes walk from beach.

8/10 Good

Claude

Liked: Cleanliness
Stayed 12 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 18 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Room comfort
Ta bien
Esta muy bien ubicado y supermercados cerca
Stayed 14 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Wi-fi halb.
Stayed 11 nights in Feb 2020

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 17 nights in Feb 2020

10/10 Excellent

mattias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Dec 2019

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt
Helt ok rum i 2 plan, med 2 balkonger, rent och fräscht, fin pool men kallt vatten! Kyl, frys, brödrost, vattenkokare, allt som behövs i köket, INTE gratis wifi, p platser. Bra ställe för det priset,.
Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2019

6/10 Okay

Verified traveller

Bel posto . Appuntamento da sistemare un po' lasciato andare cosa belle le due terrazze il resto da sistemare come la pittura interna
Stayed 14 nights in Dec 2019

8/10 Good

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019