Ratings based on 234 Verified Reviews

3.5 out of 5
83% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from longwy

hotel calme en périferie de la ville

Posted 23-Feb-2017
Pros: le calme , le stationnement facile , les piscines avec toujours des places sur les chaises longues
Cons: le ménage , une seule fois pour le séjour de la semaine ?
Location: rien , sinon un ensemble d'attraction pour enfants et bowling à 200 mètres
hotel mériterais un petit entretien ,calme mais distant de la plage et des centres d'intérets , une voiture et idéale ,mais les transports en commun sont sur place .
4out of 5
Recommended
for Everyone
by A verified traveller from London

good hotel for 3 star, beds are uncomfortable.

Posted 23-Feb-2017
generally we enjoyed stay in this hotel as quied and great frendly staff, no much choices of food but enough to keep your stomach full . 7 min on FREE bus to the Maspalomas beach, running 3 times a day. Shows every evening but after show nothing to do atol. Kids club not safe enough to leave your child with out parents. some times was broken glass on the floor next to the swimming pools , takes time to cleaned. poor choice of drinks, coctail's says made from natural fresh fruits, not true, all mixed with basic concetrate juce from the paper packs. mattresses horrible, cheap, pillows even worse. 2 days room was not cleaned. Not great wi fi, have to pay deposit of €20 for remote control, but you can control TV with out remote. will be great to have some lights on the steps next to the pool as evening time they are not visible and easy to felt down. apart this the facility have Large Rooms and relax atmosfere, will diffinately come back again.
1out of 5
by A verified traveller

Check out day

Posted 20-Feb-2017
Pros: It was pleasant with kids
Cons: change the management
Location: another time
All ok until sat 18th when I had requested by phone with expedia a stay on 18th as our flight returned 19th...the manager was ignorant, unpleasant and totally unpleasant even threatening to dump our clothes etc on the street....al this with 3 children...did not accept there was an error did not offer to assist in any way shape or form...was just rude and unhelpful
4out of 5
Recommended
for Everyone
by A verified traveller from M

Posted 19-Feb-2017
Personal muy amable sobre todo el señor que hay en recepccion,el hotel necesita algo de reforma para unos días está genial
2out of 5
by A verified traveller

Posted 13-Feb-2017
hotel lasciato molto andare, vecchio. le pentole per poter cucinare erano solo due ( una pentola e una padella), muffa nella piscina, nel complesso lo giudicherei sufficiente per pernottamenti brevi ma non per farci una vera e propria vacanza.
4out of 5
Recommended
for Everyone
by A verified traveller from Danmark

Godt til prisen

Posted 10-Feb-2017
Rummelig lejligheder med fin altan. Dejlig opvarmet pool med masse af plads omkring. Venlig personal og all inklusive ok 31 euro /dag. Aften animation ret begrænset og alt lukker 23.00. Stille og rolige omgivelser. Dejlig kæmpestor park bagved fodboldbanerne og kun max 4 euro taxi til stranden.
4out of 5
Recommended
for Everyone
by A verified traveller from Rennes FRANCE

Hotel Appartement

Posted 19-Dec-2016
Petit appartement dans un complexe constitué de 3 zones séparées les unes des autres, avec une piscine, très calme début décembre car pas d'enfant et piscine peu utilisée, mini-market au pied du complexe très pratique car l'hôtel est excentré, à 30 mn à pied du centre de Playa de Ingles et de Melonera. Pour minimiser cette contrainte, l'hôtel propose un bus gratuit vers Melonera uniquement, cependant l'utilisation du taxi est incontournable si l'on n'a pas loué de voiture. Concernant l'équipement de l'appartement tout y est. En revanche, le matelas du lit est de mauvaise qualité et à changer rapidement, on sent et on entend les ressorts. Il y a aussi un bain de soleil cassé et à changer sur la terrasse. Sinon, l'hébergement est tout à fait correct et tout est tres bien organisé avec un accueil chaleureux et efficace.
4out of 5
Recommended
for Everyone
by A verified traveller from assen

goede prijs/kwaliteit

Posted 18-Dec-2016
Pros: ruimte zowel buiten als binnen.
Cons: matrassen dienen te worden vervangen. luchten van vooral de slaapkamer kan beter.
Location: holliday world dichtbij voor kinderen. strand te ver om te lopen , taxi is goedkoop.
ruim opgezet park , diverse faciliteiten , eten tegen redelijke prijzen, op loop afstand van hollidat world , taxi standplaats voor de deur , gemakkelijk te vinden met voldoende gratis openbaar parkeren.
5out of 5
by A verified traveller

it was nice when it was new

Posted 29-Nov-2016 on Hotels
I think when it was new, it was a very nice hotel. Unfortunately, it is really old and in bad condition overall. The shower was rotten, the front door had seen better days. There was not really enough cutlery and plates, also no cooking equipment (1 pot and 1 pan, that was it). The internet connection was bad. The cleaning was not so good also, as we found this huge glass splitter on the floor next to the sofa. Luckily nobody stepped in, could of been a bad injury.
3out of 5
Recommended
for Families
by A verified traveller from France

Hotel pour famille

Posted 27-Nov-2016
Cons: La literie
Résidence assez grande, pour famille, chambre-(appartement) propre, mais petit coin cuisine refermé par deux portes.Nous avons passé une nuit, mais je ne passerai pas un long séjour dans cet établissement.