Reception

Reviews of Amrâth Hotel Lapershoek Arenapark

4 out of 5
Amrâth Hotel Lapershoek Arenapark
Utrechtseweg 16, Hilversum

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 426 reviews" "
Rating 8 - Good. 193 out of 426 reviews" "
Rating 6 - Okay. 72 out of 426 reviews" "
Rating 4 - Poor. 19 out of 426 reviews" "
Rating 2 - Terrible. 7 out of 426 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service!
Stayed 3 nights in Feb 2024
Response from Carmen Front Office Amrâth Hotel Lapershoek on 21 Feb 2024
Dear Owen,Thank you so much for your great review. I will let my colleagues know about your compliment.We hope to welcome you again in the future.With kind regards,

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities, room comfort
My experience
Well placed hotel peace ful but close to centre, staff are very Pleasant, nothing too much for you. Room was comfortable but when we split the beds for twin room the floor under the beds was filthy and hadnt been cleaned for months, apart from that the rest was clean and tidy, i would stay again
Floor under the beds
Stayed 3 nights in Nov 2023
Response from With kind regards, Team Lapershoek on 8 Dec 2023
Dear guest,Thank you for your positive feedback and the kind words about our staff. We are glad that you enjoyed your stay and hope we can welcome you back to our hotel in the future.

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2023
Response from With kind regards, Team Lapershoek on 27 Oct 2023
Geachte gast,Hartelijk dank voor de mooie score een 10!!. Fijn dat u een goed verblijf heeft gehad. Graag zien wij u weer terug in ons Amrath hotel Lapershoek, Met vriendelijke groet, Team Lapershoek

8/10 Good

Abi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from With kind regards, Team Lapershoek on 27 Oct 2023
Geachte gast,Hartelijk dank voor de mooie score. Fijn dat u een goed verblijf heeft gehad. Graag zien wij u weer terug in ons Amrath hotel Lapershoek, Met vriendelijke groet, Team Lapershoek

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from With kind regards, Team Lapershoek on 27 Oct 2023
Geachte gast,Hartelijk dank voor de mooie score 10!!. Fijn dat u een goed verblijf heeft gehad. Graag zien wij u weer terug in ons Amrath hotel Lapershoek, Met vriendelijke groet, Team Lapershoek

10/10 Excellent

Jack

Stayed 4 nights in Aug 2023

10/10 Excellent

Leighton

Travelled with group
Liked: Staff & service, property conditions & facilities
Feedback very cost effective
Very close to centre lots bars so don’t need breakfast as plenty places to eat out through out the days also tours pizza cruise
Stayed 3 nights in Jul 2023

10/10 Excellent

Gabrielle

Stayed 2 nights in Jul 2023

10/10 Excellent

MARION URSULA

Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Team Lapershoek on 4 Jun 2023
Thank you for your review

4/10 Poor

dawn

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated decor, bed mattress must be 20 years old and very uncomfortable
Stayed 4 nights in May 2023
Response from Team Lapershoek on 4 Jun 2023
Dear Dawn, thank you for your review. We will take your feedback regarding the mattresses with us. Team Lapershoek

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an exceptional stay and rented 2 bikes on-site to tour around the area and were able to visit the street my Oma and Opa lived on…it was incredible…thank you!
Stayed 2 nights in May 2023
Response from Team Lapershoek on 8 May 2023
Dear Kevin,Thank you for your review. We continue to read that you had a good stay. With kind regards, Team Laperhoek

6/10 Okay

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but very annoyed to pay 10 euros for a bottle of water and 15 euros if brought to the room.
Response from cmv on 1 Feb 2023
Dear Robin,Thank you for your review. Due to all the price increases of various products, we are forced to also increase our prices.

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was fine (this is my second time at this property), except for the fact that the shower overflowed twice since the drain wasn't working. This caused water to cover the bathroom floor and even seep out onto the hallway carpet. After the first time I complained, and the front desk said it would be fixed. The next morning it happened again. Upon checkout, I mentioned it to the receptionist, who apologized profusely and said the problem simply couldn't be fixed, and she offered me a free breakfast as compensation. But since I was in a rush to get to catch my flight home, I declined. Overall, a fine hotel and well worth the cost.
Stayed 2 nights in Jan 2023
Response from SR on 16 Feb 2023
Dear guest, Thank you for your message. I am sorry the problem couldn't be fixed during your stay. We will make sure that the next time your staying at hotel Lapershoek, your stay will be perfectKind regards, Team reception Lapershoek

8/10 Good

Abi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff but really small room.
Stayed 2 nights in Oct 2022
Response from Receptie Lapershoek on 24 Oct 2022
Dear Abi,Thank you for your wonderful review! We are sorry to hear you found the room too small. For future visits, we would like to recommend our superior rooms as these offer more space.With kind regards,Team Amrâth Hotel Lapershoek

8/10 Good

Victor

Stayed 2 nights in Oct 2022
Response from Front-Office on 21 Oct 2022
Thank you for your review. Hopefully we can welcome you again in the future!With kind regards, Team Lapershoek.

10/10 Excellent

Abi

Stayed 1 night in Jul 2022

8/10 Good

Timothy

Stayed 1 night in Jun 2022
Response from Team Lapershoek on 6 Jul 2022
Dear Timothy, Thank you for your review and an 8! Hopefully we may welcome you again in the near future. With kind regards,

10/10 Excellent

Wei-Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Team Lapershoek on 11 Jun 2022
Dear Wei-Ying, Thank you for your review of a 10 out 10! Hopefully we may welcome you again. With kind regards, Team Lapershoek

10/10 Excellent

John

Stayed 4 nights in May 2022
Response from Team Lapershoek on 11 Jun 2022
Dear John, Thank you for your review of a 10 out of 10. Hopefully we may welcome you again. With kind regards, Team Lapershoek

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great room! Very central to city centre! We stay there a lot and love it!!
Stayed 1 night in Dec 2021
Response from Susanne Koene on 4 Jan 2022
Dear Owen, Thank you for your lovely review regarding your stay in our hotel. We are glad to hear you had a wonderful stay with us and hope to welcome you again soon. Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Owen

Stayed 1 night in Dec 2021

10/10 Excellent

E H

Stayed 1 night in Nov 2021
Response from Susanne Koene on 30 Nov 2021
Dear guest, Thank you for your fantastic review on your stay in our hotel. We hope to welcome you again soon! Best regards, Susanne Koene Front Office Manager

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean room
Nice hotel, clean room. Room, although being a Superior room, not very big. Rice for breakfast for person rather high; €16,35. When you’re a small eater, this is expensive.
Stayed 1 night in Nov 2021
Response from Susanne Koene on 29 Nov 2021
Dear Ron, Thank you for your lovely review on your stay in Amrath Hotel Lapershoek. We hope to welcome you again soon. Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Selin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Susanne Koene on 3 Nov 2021
Dear Selin, Thank you for your lovely review regarding your stay. We hope to welcome you again soon! Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff good parking for large vehicle great value
Stayed 1 night in Sep 2021
Response from Susanne Koene on 30 Sept 2021
Dear Mark, thank you for you lovely review on your stay in our hotel and hope to welcome you back again soon! Best regards, Susanne Koene Front Office Manager

6/10 Okay

K

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Susanne Koene on 28 Sept 2021
Thank you for your rating on Hotel Lapershoek! Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A nice place and quick and way check in. Lovely staff
Stayed 1 night in Sep 2021
Response from Susanne Koene on 9 Sept 2021
Dear David, Thank you for your nice review. We hope to see you again in our hotel. Kind regards, Susanne Koene Front Office Manager

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very friendly staff, would stay there again anytime.
Stayed 1 night in Jul 2021
Response from Susanne Koene on 27 Jul 2021
Dear Felipe, Thank you for your lovely review regarding your stay in our hotel. We hope to welcome you again in the near future! Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Susanne Koene on 20 Jul 2021
Dear Nicole, Thank you for your fantastic review on your stay in our hotel. We hope to welcome you again soon. Best regards, Susanne Koene Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Martijn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
free parking hotel
It is easy to park the car at the hotel. It is free as well. We have booked a room with three beds. It is spacious for twee adults with one child. It would be better to have ventilation in the bathroom to get fresh air.
Stayed 1 night in Feb 2021
Response from Susanne Koene on 4 Mar 2021
Dear Martijn, Thank you for your review regarding your stay in our hotel. We are glad to hear you had such a good time with us. We hope to meet you again in the near future! Best regards, Susanne Koene Front Office Manager

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Myrthe Kieft | Front Office on 3 Feb 2020
Dear Tom, Thank you for your stay at Amrâth Hotel Lapershoek and for leaving this great review at Hotels.com. Hopefully we may welcome you again in the near future. With kind regards,

2/10 Terrible

Nawaawi

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Stayed 2 nights in Jan 2020
Response from Ilona Pierik on 27 Jan 2020
Dear Guest, Thank you for your stay at the Amrâth Hotel Lapershoek and for leaving this review. We are sorry to hear that you had a bad experience during your stay. Unfortunately you did not left a note or your name, as we always try to improve ourselves and our hotel. We do hope that we may welcome you again in our hotel. With kind regards, Ilona Pierik | Interim Front Office Manager

10/10 Excellent

Saman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Susanne on 8 Jan 2020
Dear Saman, Thank you for your prefect review on your stay in our hotel. We hope to welcome you again soon! Best regards, Susanne Koene Front Office Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location for driving
Stayed 3 nights in Dec 2019
Response from Susanne Koene on 31 Dec 2019
Dear guest, Thank you for your lovely review, we hope to meet you again soon! Best regards, Susanne Koene Front Office Manager

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Susanne Koene on 8 Dec 2019
Beste Isabel, Hartelijk dank voor uw review naar aanleiding van uw verblijf in ons hotel. We zijn blij te horen dat alles naar wens is geweest en hopen u snel weer te mogen ontvangen in Hotel Lapershoek! Met vriendelijke groet, Susanne Koene Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Shirley on 4 Dec 2019
Dear Guest, Thank you very much for your great review. Hopefully we will see you back at our hotel in the future. Kind regards, Shirley Middelaar-Ludwig Assistent Front-Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing! The hotel was very nice, comfortable, clean and quiet and there were a lot of parking spots. The lady who checked us in was very nice too.
Stayed 1 night in Oct 2019
Response from Shirley on 29 Oct 2019
Dear Guest, Thank you very much for your perfect score at Expedia. We hope to welcome you back at our hotel one day in the future. With kind regards, Shirley Middelaar-Ludwig Assistent Front-Office Manager

8/10 Good

Peter, Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the money. Nice staff. Clean. You will need a cab to get to the center of town.
Stayed 3 nights in Oct 2019
Response from Shirley on 22 Oct 2019
Dear Peter, Thank you for sharing your experience with Amrath Hotel Lapershoek in Hilversum. We hope you had a great stay and that we can welcome you back one day again. With kind regards, Shirley Middelaar-Ludwig Assistent Front-Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hotel with friendly staff. Good selection of food at breakfast.
Stayed 1 night in Oct 2019
Response from Shirley on 21 Oct 2019
Dear Guest, Thank you very much for your great score at Expedia! We hope to welcome you back at our hotel in the future. With kind regards, Shirley Middelaar-Ludwig Assistent Front-Office Manager

10/10 Excellent

Heather

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from SL on 8 Oct 2019
Dear Heather, Thank you for your review. We hope to welcome you banck one day again at our Amrath Hotel in Hilversum. With kind regards Shirley Middelaar-Ludwig Assistent Front-Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building, nice staff, good restaurant, sport park area
Stayed 1 night in Oct 2019
Response from Front-Office on 7 Oct 2019
Dear guest, Thank you for your 5 stars score. Good to hear that you like the hotel and the hospitality from the staff. We hope to welcome you again in the near future for another good stay. Kind regards, Melissa Schuit

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at this hotel! We stay here often the service is always very good!
Stayed 1 night in Sep 2019
Response from Susanne Koene on 30 Sept 2019
Dear Guest, Thank you for your review regarding your stay in our hotel. We are glad to hear you come here often and that everything is as you wish. We hope to welcome you again soon in the near future.

10/10 Excellent

Dave, Malvern, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating to requests for out of hours food service from the kitchen. The outdoors front terrace is a very pleasant place to enjoy a coffee or a beer.
Stayed 4 nights in Sep 2019
Response from Susanne Koene on 20 Sept 2019
Dear Dave, Thank you for your review regarding your stay in our hotel. We are glad to hear you had such an excellent stay with us. We hope to meet you again soon! Best regards, Susanne Koene Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location in a rural setting. Was a great base for our adventures through Holland
Stayed 3 nights in Aug 2019
Response from Melissa Schuit on 6 Sept 2019
Dear Sir/Madam, Thank you for your lovely review regarding your stay at our hotel. We are glad to hear that you had a good stay with us. we hope to welcome you again in the near future. Kind regards, Melissa Schuit Front-Office

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is siguated near a lovely park. Although it is near a roundabout, it is not noisy
Stayed 2 nights in Sep 2019
Response from Melissa Schuit on 6 Sept 2019
Dear Mr./Mrs. Thank you for your excellent review regarding your stay at our hotel. We are glad to hear that you had a good stay with us. We hope to welcome you again in the near future. Kind regards, Melissa Schuit Front Office

8/10 Good

K L

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming - got what we expected
Stayed 2 nights in Aug 2019
Response from Susanne Koene on 3 Sept 2019
Dear guest, thank you you for your review regarding your stay in Hotel Lapershoek. We are glad to hear you had such an excellent stay with us! We hope to meet you again soon in the near future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Susanne Koene on 29 Aug 2019
Geachte gast, Hartelijk dank voor uw mooie review! Wij hopen u snel weer in de toekomst te mogen ontvangen.