Deluxe Double Room, Partial Sea View | View from room
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Reviews of Grande Albergo Sestri Levante

4 out of 5
Grande Albergo Sestri Levante
Via Vittorio Veneto, 2, Sestri Levante, GE

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 247 reviews" "
Rating 8 - Good. 114 out of 247 reviews" "
Rating 6 - Okay. 35 out of 247 reviews" "
Rating 4 - Poor. 10 out of 247 reviews" "
Rating 2 - Terrible. 5 out of 247 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Manuel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and found it to have numerous dining options, which was a positive aspect of my experience. However, I believe the property is in need of significant renovations, particularly in the area of plumbing. On a more positive note, the staff members were exceptionally courteous and helpful throughout my stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Not in a crowded city but in a charming smaller town. The hotel is a 5 minute walk to the train station and easy flat road to walk with luggage. Staff was kind, room was clean and quiet, food at dinner was excellent. A two minute walk to fabulous restaurants and directly across the street from the beach. It was an older property with old world charm. We highly recommend!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Joanne

Stayed 3 nights in Jun 2023

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with modern comfort
The hotel is an oasis of old world charm, spotlessly clean, with friendly staff, comfortable room, and excellent breakfast. I'm sorry I didn't get to enjoy the pool because it was a rainy day. Would definitley stay again. Excellent walkalble location.
Stayed 1 night in Jun 2023
Response from Andrea on 2 Jul 2023
Thank you for the review!

10/10 Excellent

Keyi

Stayed 1 night in Apr 2023

8/10 Good

Keyi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Miray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in a fantastic location. Breakfast was very nice and the rooftop pool is great for sunset aperitivo!
Stayed 2 nights in Sep 2020

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Was good and clean, but overpriced given the condition but it was high season
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

CBTex, Plano, TX

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so Grande Albergo. Hotel has great location, was clean and room comfortable. Staff was disinterested and cold. Never greeted when we walked in or out of hotel and passed the desk. No towels at pool and theoretically you weren't supposed to use your room towels. Breakfast was disappointing. Same each day. Pastries were fresh one day, then stale for the next two.
Stayed 4 nights in Sep 2018

6/10 Okay

Gill

Liked: Cleanliness, staff & service
Nice hotel - shabby chic style. Brilliant staff.
Lovely location for the hotel. Just opposite it’s own beach/bar BUT we had a room at the back over looking the ‘garden’ which is actually a public park. Got woken up at about 11pm by kids/drunks shouting and singing. Tip: go for a room at the front! Staff on reception so very helpful and pleasant. Unfortunately our second night was disturbed by couple In the Room above having a very loud argument at 1am. We rang reception and it appears they sorted the problem. Top money for a very clean and tidy hotel with nice big rooms but in need of update. That’s only our opinion!Would we stay there again? Probably but definitely in a room at the front.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent. Easy access to shopping and beaches.
Stayed 2 nights in Sep 2018

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun and swim
Had a lovely couple of days here. Nice hotel and great rooftop pool. Will come back.
Stayed 2 nights in Jul 2018

10/10 Excellent

paul, morecambe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Location and facilities were excellent. Staff attentive and helpful. Restaurant served high quality food at a good price. A jewel of a hotel.
Stayed 11 nights in Jul 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand building in a great position
Luxury hotel in a great spot for restaurants and beach visits. Backing on to parkland. Secure outdoor parking. Great service. Shower enclosure is tiny and the bed is hard but that seems to be the Italian way. Good breakfast and grand old building. Comfortable stay.
Stayed 1 night in May 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the stay was excellent my only reservation was the breakfast in the morning seem to me that the pastries were the same ones day after day
Stayed 3 nights in Sep 2017

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Nice position
Stayed 2 nights in Sep 2017

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Alok

Disliked: Staff & service, property conditions & facilities, room comfort
The webiste of the hotel is very deceptive. The hotel is much smaller than it looks in the website. They try and show a public park at the back of the hotel as part of the hotel. The rooms are tiny. Very expensive for the quality of the hotel. Not impressed.
Stayed 3 nights in Aug 2017
Dear Guest, I'm sorry that the hotel didn't liked you, but I would point out that we don't show anything that is not around the hotel. If there is a park attached to the hotel, although it is not owned by the hotel, it'll be photographed, we can't use photoshop to delete it, don't you think? There are so many photos of rooms and all types, we don't sell things that are not there. Best regards

10/10 Excellent

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with a pizzeria and a roof-top pool
This is a really nice hotel with very friendly, helpful staff, modern facilities and a roof-top pool. The restaurant serves pizza in the evening, including gluten free pizza.
Stayed 3 nights in Aug 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Bill

Liked: Cleanliness, staff & service
Pretty good experience
Amazing location. The rooms and beds could be updated.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay!
We had a lovely stay at this hotel and would certainly look to stay here again. The staff were lovely and we enjoyed the facilities and the breakfast was great! The only thing which was a shame was that we didn't realise that the hotel had its own section at the beach across the road. Perhaps our fault as we should have seen it ourselves but it would have been nice if the staff had pointed this out at the time of checking in.
Stayed 3 nights in Jul 2017

8/10 Good

Bellinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sestri Levante is fabuous.
Great rooftop pool, nice breakfast buffet. Easy to get to and from local attractions and 5 minutes from the station.
Stayed 4 nights in Jun 2017

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach side hotel
Excellent for price directly opposite beach and close to transport
Stayed 2 nights in May 2017

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
We were happy with our stay at this hotel. It is easy walking distance from train station it was also close to the Bay of Silence and to the lovely shopping and restaurant alleys. Good breakfast too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
very dated hotel in need of upgrade.
hotel dated in need of a face lift. room very small with no balcony. asked reception for possible move but they failed to get back to us. No tea/coffee maker in room, no vanity mirror in bathroom. half of hotel seems to have been sold off as apartments. Staff all using pool on day off.Lift very slow and only one for whole hotel. Would only rate this hotel as three star not a four star hotel.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water started leaking from the ceiling of the room during our first night at around 4am. The staff at the front desk checked it out and moved us to a room with a sea view for the remainder of our stay. The staff were all very nice and helpful and the free breakfast was tasty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room did not have a desk to work. Otherwise great hotel.

10/10 Excellent

Joanne, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great location. Good service. Rooftop pool and bar area had an amazing view.

10/10 Excellent

Matthew, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gret views from the rooftop pool.
Perfect location in the centre of town, and just moments away from the seafront. The rooftop pool has spectacular panoramic views.

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Stay
Hotel is right across the street from the beach and staff are nice. Rooms are fine, but the beds could be more comfortable.

8/10 Good

William, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand lodging in seaside city
Hotel is across street from beach and within city area. Good for exploring city among Italian folk.

4/10 Poor

Danny, London, UK.

Liked: Staff & service
Dated hotel, vastly over priced
Five star prices for a three star hotel. Basic breakfast, very slow WiFi, dated decor. Not value for money.

10/10 Excellent

Oeter, suffolk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth visit
I love this hotel. Far nicer that the Villa Balbo up the road, where I have also stayed. I simply love Sestri Levante and the Grande Albergo has become a home from home. Perfect location for railway station and beach. And Sestri is such a nice town with a lot of character.

4/10 Poor

luca, valbonne, france

Disliked: Room comfort
Miss leading room description
when you book they describe the room as court yard view. Well there is no courtyard. You are looking at the inside wall of the hotel and other rooms window and people hanging their cloths to dray. Too much for 200€ a night

10/10 Excellent

Peter, Suffolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base in a perfect resort
This was my third stay at the Grande Albergo, and it never lets me down. I have also stayed at Villa Balbi, which is just 100 metres up the road, but the GA wins in my opinion. I love Sestri Levante and one of the reasons is the Grand Albergo. The pool is fantastic, the breakfast is great and the rooms are very comfortable.

2/10 Terrible

Tim, Seattle

Disliked: Staff & service, property conditions & facilities
Not so good
We came to stay in June of 2013. The hotel staff said the air conditioning was controlled by them and they would not be turning it on. It was quiet warm. The wifi also did not work. The rooms had a dusty red bed spread on it and was very warm when we arrived. We stayed for about 2 hours and found the staff uncooperative and uncaring. We left and will not be back.

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location and setting-watch out for extras
Hotel is conveniently located- train station walking distance, close to Cinque Terra, restaurants all with in walking distance. The front desk personnel were all exceptional in the customer service that was extended. For example they answered all questions,suggested restaurants ( made the reservations) and tours, gave full accurate directions to all including a map. The room was very clean and the breakfast food was good. Biggest disappointment was the mattress and the pillows. Both were very hard and made sleeping uncomfortable. Beach chairs and umbrella are all extra and overpriced- if you want special placement for your chairs you may need reservations. Pool towels also have to be rented for 5 Euros a day per towel. Overall, good hotel but due to the bedding I would not stay for any prolonged number of nights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Soumil, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Room was great, very comfortable. A little small for American standards, but very nice. Balcony was large, view of the water. Hotel is very clean, lots of amenities. Across street from beach, with everything to do (beach and city related) right around corner. Very nice small city, great place to relax. 40 minute train ride to Cinque Terra Area, there are hotels that are closer, but it is nice to be a away from the tourist area. Nice downtown area, intimate, nice restaurants, very nice feel. Highly recommend. Staff was very helpful, very kind. Breakfast with warm food was great. 5 star service all around.