Ratings based on 925 Verified Reviews

3.4 out of 5
69% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay for a good price!

Posted 08-Jan-2018
Super fun pool area, good breakfast and staff was very accommodation. Definitely stay there next trip!
Comment from Hotel Management
08-Jan-2018 by Manager, Hotel Management
We are so pleased to see you enjoyed your stay! Thank you for taking the time to let us know.
4 out of 5
Recommended
for Everyone
by A verified traveller from Red Deer

Posted 07-Jan-2018
This was a comfortable hotel. The check-in was very smooth, and the staff was friendly. We found the beds to be comfortable. Everyone in my family was happy with the breakfast.
Comment from Hotel Management
07-Jan-2018 by Jessica, Assistant Manager, Hotel Management
Thanks for sharing your experience with us Roberta, I'm happy to hear you enjoyed your stay! Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jan-2018
A warm welcome on a winter night was our experience at the Golden Travelodge. The staff were gracious and accommodating. A quiet hotel even though close to highway. Lots of places to eat nearby. Great breakfast. And we were on our way again.
Comment from Hotel Management
05-Jan-2018 by Jessica, Assistant Manager, Hotel Management
Thank you for your feedback, we're happy to hear you enjoyed your stay with us. Hope to see you again on your next trip through.
1 out of 5
by A verified traveller from medicine Hat

Turn on the heat

Posted 03-Jan-2018
Got in at 1:00am from a long drive with 3 kids. Got into the room and the heater was turned OFF. Absolutely insane. So we all froze until 2am. Checked out at 8am. So I paid $150 to freeze and have a terrible sleep. Approached staff about it the next morning. Their response was “sorry”. That’s it. Waste of money will never stay at another Travelodge again.
Comment from Hotel Management
06-Jan-2018 by Jessica Jean, Assistant Manager, Hotel Management
Jeff, I would like to apologize that our staff overlooked your room. Normally we do have the temperature regulated in the winter, so this should not have happened. Unfortunately, we are not able to rectify the issue on check-out. You may have noticed when you arrived that we do have staff in site 24 hours a day. Had we know upon arrival that you were experiencing this issue, we would have gladly provided a solution for you. I would like to point out, that your reservation rate was only $95, but with the add-on requests, tax, and travelling with a pet, the additional charges will factor in to your final total. We thank you for sharing your experience and for allowing us to use this to improve our guest relations. I hope you will give us another chance to exceed your expectation in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from Okotoks AB

Average but a bit expensive

Posted 31-Dec-2017
Stayed between Christmas and New Years and a bit too expensive for a average hotel
Comment from Hotel Management
02-Jan-2018 by Manager, Hotel Management
Holidays and Summer Seasons the rates are set higher but are competitive to our area. Thank your for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller from Penticton, BC

Helpful Staff

Posted 27-Dec-2017
Pros: Great staff, clean rooms
Cons: Bed in our room
Arrived after a tough journey to a friendly young man at the front desk who shared details about the amenities available. Went to dinner and returned to find our TV did not turn on. The fellow came to our room and got things working immediately. Clean, warm room was very comfortable. The bed might need replacing as we kept rolling toward the centre. After a late start, we arrived a breakfast just as it closed. The ladies in attendance welcomed us anyway. Overall, we felt the staff really cared and we would recommend Travelodge Golden to our friends.
Comment from Hotel Management
27-Dec-2017 by Manager, Hotel Management
I am pleased to see our staff and facilities was accommodating to your stay. Thank you for taking the time to let us know!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good price

Posted 27-Dec-2017
Hotel was what I expected for the price. Staff were friendly and helpful. Breakfast was satisfactory. My kids loved the pool and water slide.
Comment from Hotel Management
27-Dec-2017 by Manager, Hotel Management
We are pleased to see your family enjoyed your stay with us. Our pool with waterslide is a big hit for the children staying here.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Vancouver

Nice hotel right downtown

Posted 24-Dec-2017
Much improved since the new owners took it over. A clean, comfy place right near the town.
Comment from Hotel Management
27-Dec-2017 by Manager, Hotel Management
We are pleased to see you enjoyed your stay with us. Please come again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Kids love the pool

Posted 23-Dec-2017
We always stay here because our kids love the water slide and they are pet friendly
Comment from Hotel Management
23-Dec-2017 by Jessica Jean, Assistant Manager, Hotel Management
Thank you for your feedback. We hope you and your family have a great holiday season, and we hope to have you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Pleasantly surprised

Posted 22-Dec-2017
Pros: Easy to find. Just off the highway. Close to fast food.
Location: Sledding capital of the world!
We read some of the reviews, and as always, they were mixed. Check in was quick and the staff was very pleasant. The room we booked was a pet friendly one, and we usually have lower expectations about cleanliness because...accidents happen, but the carpet looked newer and everything appeared fairly clean. We were pleasantly surprised to find a full sized kitchen, utensils for cooking and a pod coffee maker. We didn't use the hot tub or water slide in a separate building just across from our room, however, we saw many people enjoying the amenities. There was a great little wooded area to walk the dog nearby. The king bed was quite good. There was a tub and the TV worked...what more could you want? The motel appeared quite full due to it being the weekend and all the snowmobilers were out enjoying the fresh snow. That said, it was not noisy at all. Overall, we had a nice stay at the Travelodge.
Comment from Hotel Management
23-Dec-2017 by Jessica Jean, Assistant Manager, Hotel Management
Thank you for your feedback Maggie. We are happy to have hosted you and your fur family. Hope to see you all again soon!