Ratings based on 842 Verified Reviews

3.3 out of 5
70% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Pricey for what it is

Posted 17-Jul-2017
Decently clean hotel but $250 a night is pricey. Breakfast is a joke. Green bananas that are inedible and stale cinnamon buns Among other cheap food. Get to the breakfast room early it's not well stocked and if one of the bus tours gets there first it's game over.
Comment from Hotel Management
20-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thanks for your feedback CT. We are working on opening a separate breakfast area for the tours to lessen the impact on our other guests. Hopefully this will be available next time you come through Golden. We appreciate your comments and suggestions and will use your experience to improve on guest comfort in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for families, beautiful view.

Posted 10-Jul-2017
Traveling with a toddler and playground area was a nice and safe place to let them run around while I enjoyed the beautiful view. Walkable to lots of food options. Breakfast was good, staff very nice.
Comment from Hotel Management
12-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thanks for sharing your feedback, we're very happy to hear you enjoyed your stay. Hopefully we'll see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Quiet. Off the highway.

Posted 07-Jul-2017
Stayed there previously and was quite happy with it. The kids enjoyed the pool. Breakfast room was very crowded, but had a fairly good selection. For four people, the room was a bit crowded, but was adequate for the amount of time we spent in it.
Comment from Hotel Management
08-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thanks for your feedback M, we're happy to hear you and the kids enjoyed your stay. Hopefully we'll see you again on your next trip! Thanks for staying with us.
2 out of 5
by A verified traveller from British Columbia

Paid more than it was worth

Posted 06-Jul-2017
Pros: Was easy to find in town and had a waterslide for the kids
Cons: Rooms need a deep clean. Smelled musty. More variety at breakfast
Hot tub was freezing cold. Told staff about it, and nothing was done. Breakfast room crowded, and not much variety. Pictures online were a bit misleading. For what we paid, we were very disappointed. Bedroom was very crowded and didn't look too clean. In hindsight, we would have gone to another hotel.
Comment from Hotel Management
07-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thank you for your feedback Michelle, we appreciate you taking the time to share your experience with us. We are working on some improvements and upgrades, but we will keep your comments in mind when addressing guest comfort in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller

clean room

Posted 05-Jul-2017
Pros: close to hwy then to banff
Cons: no comment
Location: some stores around --convenient
i m satisfied with the cleanness of the room. we did not use the facility (water pool) but it seems looking good to kids.
Comment from Hotel Management
06-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thank you for sharing your feedback, we are happy you enjoyed your stay. Hopefully when we see you again, you will be able to enjoy all of our great facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Windsor, Ontario

A Golden Stay

Posted 04-Jul-2017
Pros: Pool, hot tub, and slide!
Cons: Nothing
Location: Located in the small town of Golden but lots to do nearby. White water rafting in the Kicking Horse river, area trails, and the comfort of small town
This was a wonderful stay on our Rockies vacation. Especially loved the hot tub, pool and slide. Was a great way to end each day! Only a short distance from white water rafting on the Kicking Horse and all of the activities at Lake Louise.
Comment from Hotel Management
06-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thanks for sharing your experience Clayton, we're very happy to hear you enjoyed your stay in the Rockies. Hope to see you again soon!
3 out of 5
by A verified traveller

Expected more from a Travelodge

Posted 04-Jul-2017
When I walked into the room all I could smell was dampness and cigarettes. There were cracks coming down the walls, the coffee pot was disgustingly dirty and I couldnt stop sneezing the entire time I was in the room. An employee, possibly the owner, has a large dog that he does not leash as well. The dog came teeth barred at me and my dogs which were on leashes. And he just laughed when the dogs were fighting it out. Would never recomend this hotel to anyone and will be carrying on to Banff the next time I am thru.
Comment from Hotel Management
08-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thank you for sharing your experience with us. Will will address your concerns with the appropriate departments.
5 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel

Posted 01-Jul-2017
Nice hotel, nothing super special. Clean, bright. Would stay again.
Comment from Hotel Management
01-Jul-2017 by Jessica, Front Desk Agent, Hotel Management
Thanks for your feedback, we're happy you enjoyed your stay and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Quite environment with great water slide for kids

Posted 27-Jun-2017
Very convenient location. Gas station and fast foods nearby. Makes our journey wonderful.
Comment from Hotel Management
28-Jun-2017 by Jessica, Front Desk Agent, Hotel Management
Hi May, thanks for sharing your experience with us. We're very happy to hear you and your family enjoyed your stay. We hope to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2017
Cons: The continental breakfast needs improving the room it is set in is too small for many to fit and also the options available where not much of variety.
Good location of hotel with easy access to many restaurants in the area, was only a night stop over for us so did not spend much time at the hotel. But overall the hotel was good for the price!
Comment from Hotel Management
01-Jun-2017 by Jessica, Front Desk Agent, Hotel Management
Thank you for your feedback, we appreciate you taking the time to leave us your comments. We will do our best to consider your review while we continue to improve guest experience. We are happy to hear you enjoyed your stay and look forward to seeing you again soon!