Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Banff

Cold

Posted 08-Feb-2016
We checked into our Family Suite around 7pm, and were very surprised to find the heat was off in both rooms... Especially given it was winter. The indoor temperature was so cold you could see your breath. We stayed bundled up in our ski gear until the rooms warmed up. The pool and waterslide were a nice bonus. The front desk staff member was also very nice.
Comment from Hotel Management
11-Feb-2016 by LesleyB, Hotel Management
We're glad you enjoyed your stay with us! We're sorry it was so cold in your room, we will keep a better eye on the thermostat when guests check out next time!! We hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveller from Calgary, AB

This place is so quiet, no matter how crowded.

Posted 30-Dec-2015
Due to a highway closure, the place was at full capacity, and full of young dudes with snowmobiles. I expected to be kept awake all night, but must be something about the way this place is designed, because the noise just doesn't seem to travel. There were a roomful of young guys above us, I saw them going in and out, but other them some footfalls on the ceiling that told me they were still awake, I couldn't hear voices, or music. Although the overall cleanliness wasn't amazing, it was acceptable, but the ability to sleep made my day.
Comment from Hotel Management
13-Jan-2016 by Lesley, Hotel Management
We're glad you enjoyed your stay with us, Jesse. We are very fortunate to be slightly downhill from the highway, creating a quieter atmosphere. We hope to see you again soon!
2 out of 5
by A verified traveller from Calgary

Convenient hotel that did the bare minimum.

Posted 28-Dec-2015
Pros: Hot tub - Pool ( but no towels provided in pool ) Internet was good heat worked well in room Staff was friendly Lots of parking
Cons: Our toilet didn't work 100%. Water pressure in shower was weak Continental breakfast was sparse TV was fuzzy Not a lot of room for ski equipment
Location: Good restaurant across the way (Fire Pit) Close to the mountain (as all hotels are in Golden)
We used this hotel for our base of operations whilst skiing at Kicking Horse. It was priced reasonably and offered the bare necessities. The room wasn't very large, but was warm and mostly clean. The noise level was low which was good.
Comment from Hotel Management
13-Jan-2016 by Lesley, Hotel Management
We hope you enjoyed your stay, Gregg. We always have extra towels if needed at the front desk, just give us a call and we can bring you some. We do our best to deal with issues as soon as they are brought to our attention. We hope to see you again, and please be aware we offer ski and stay discounts at our front desk!
Comment from Hotel Management
13-Jan-2016 by Lesley, Hotel Management
We hope you enjoyed your stay, Gregg. We always have extra towels if needed at the front desk, just give us a call and we can bring you some. We do our best to deal with issues as soon as they are brought to our attention. We hope to see you again, and please be aware we offer ski and stay discounts at our front desk!
2 out of 5
by A verified traveller

Posted 20-Dec-2015
Pros: Good if you are traveling with a dog. In and out fast.
Cons: Cleaner, better maintained rooms.
Needed rest stop, need place for the dog, in and out access and breakfast. All good except not clean and dated.
Comment from Hotel Management
13-Jan-2016 by Lesley, Hotel Management
Thanks for your review! We are working on continuous updates and renovations to our rooms. We are so happy you could bring your fur friend with you, and hope to see you both again in the future!
4 out of 5
Recommended
for Families
by Not Provided

가격대비 대단히 좋음

Posted 11-Nov-2015 on Hotels
가격대비 좋은 호텔. 슬라이드가 있는 수영장에 조식까지 제공되었다.단점은 아침에 도어락이 고장나서 불편했다는 점.
Comment from Hotel Management
13-Jan-2016 by LesleyB, Hotel Management
Thank you for reviewing our hotel. We're glad you enjoyed your stay! If there are ever any issues, please let the front desk know so we can solve them right away during your stay. Happy travels!
3 out of 5
by ARIFUL

Posted 10-Nov-2015 on Hotels
Comment from Hotel Management
05-Feb-2016 by LesleyB, Hotel Management
We're glad you enjoyed your stay with us, and we look forward to seeing you again soon!
3 out of 5
by A verified traveller

Posted 17-Oct-2015 on Hotels
Comment from Hotel Management
05-Feb-2016 by LesleyB, Hotel Management
We're glad you enjoyed your stay with us, and we look forward to seeing you again soon!
5 out of 5
Recommended
for Couples
by Benjamin from Ponoka

Posted 13-Oct-2015 on Hotels
Great hotel and friendly staff. Room was clean and pool was great. Went during off season so not much to do in town
Comment from Hotel Management
09-Jan-2016 by LesleyB, Hotel Management
Thank you for your positive comments regarding your stay. We appreciate you taking the time to do so.
4 out of 5
Recommended
for Everyone
by A verified traveller

Wish I'd known about it sooner!

Posted 13-Oct-2015
Excellent value. Park, pool, terrific self-serve breakfast. This was better than any value-priced chain I've stayed in. Staff were exceptional.
Comment from Hotel Management
09-Nov-2015 by LesleyB, Hotel Management
Thank you for taking the time to review our hotel. We are pleased to see you appreciated the added value.
2 out of 5
by Betty from Summerland

Won't go back to Travelodge

Posted 03-Oct-2015 on Hotels
We were disappointed with our stay at the Travelodge in Golden. The bathroom was dirty and looked like it had not been painted for a very long time. One of the two beds in our room was too uncomfortable to sleep in. The coffee maker in our room did not work, so we went to the breakfast room for coffee and all they had was very poor quality decaffinated coffee. Breakfast is included in the price of the room, but the only options were waffles, cereal or toast. If you need to eat gluten free, the only choice you would have is apples or bananas. Not even yoghurt was offered. We will not be returning to the Travelodge in Golden.
Comment from Hotel Management
05-Feb-2016 by LesleyB, Hotel Management
We're sorry your stay was less than satisfactory, Betty. We have been working hard to renovate all of our rooms, giving them fresh paint and carpets, new electronics and appliances. Our breakfast also offers hard boiled eggs and yogurt now! There have been a lot of new changes since your stay, so we hope you will reconsider and stay with us again sometime. Happy travels!