Ratings based on 273 Verified Reviews

3.3 out of 5
66% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money

Posted 15-Jan-2018
Very affordable but sill very clean and comfortable. Great hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Can count on cleanliness and good staff

Posted 05-Jan-2018
Pros: Available just right off the highway
Cons: Can't think of anything, except to advertise more about the hot tub. Wish we would have had our swimming suites.
Location: The location is great. Just off the highway, but all one has to do is follow the road where they are located into town, and everything is there.
We stayed there coming and going for our trip. Both times we found the rooms clean, all appliances working well and the staff courteous and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2017
Nice hotel but could use a renovation. The hotel is at a good location and accesible.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo, BC

quiet place to get some rest in a great loacation

Posted 29-Dec-2017
Pros: location was close to good eats
Location: located near most of the restaurants in Golden, was short walk from room to great food.
staff were accomidating when it came to extra towels for room. easy check in and check out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Awesome place

Posted 11-Dec-2017
We stopped in to stay for the night when we were too tired to keep driving. The front desk agent let us go in the hot tub and sauna until 11:15pm! We arrived late and asked if we could use the facilities and he kindly obliged. Awesome place to stay. Will stay here everytime we go to Golden, BC. :)
3 out of 5
by A verified traveller from Camrose, Ab

Economical

Posted 22-Oct-2017
Stay here if you want to save a few dollars. Microwave and fridge provided but had to request coffee pot and supplies. They gave us drinking glasses as there were no cups. Very strange!
3 out of 5
by Reg

Posted 13-Oct-2017 on Hotels
Bathroom was fine, carpet wasn't
2 out of 5
Recommended
for Everyone
by A verified traveller from Barriere, BC

Close to amenities.

Posted 12-Oct-2017
Pros: Close to restaurants.
Cons: Cleaning practices. Rooms for pets to be as comfortable as those regular rooms.
Checked in at check in time. We where given a room had nice comfortable beds. One bed sheets looked wrinkled. Pulled back sheet & found long hair in bed. Went to office & complained. I had phoned after making reservation to let them know we were bringing dogs. Was told there would be a $20.00 charge for each dog then she said $15.00 each. When I complained about room not having clean bed & floors not vacuumed I was asked what we wanted to do. I asked if bed could be made up & she was stunned. I mentioned that we had our dogs & she was surprised & moved us to dog friendly room with rock hard beds. She then wanted to charge for dogs. It was not the best updated place & was understocked with soaps & shampoos etc. Gave us money back because had booked a room with 2 queen beds & was shifted to a room with 2 double beds & a single. The room was wall to wall beds. We are seniors & the beds were terrible!
2 out of 5
by A verified traveller from Ann Arbor, MI

Wish we had made a different choice

Posted 11-Oct-2017 on Orbitz
Cons: It is in need of a major upgrade - carpeting, bedding, pillows, lighting, bathrooms, lobby, hallway, etc.
The pictures looked good enough, however I wish I had looked at more reviews prior to booking. This was not a very clean or comfortable hotel - I'd suggest spending a bit more to stay at one of the nearby chain hotels instead. I don't enjoy giving sub-par reviews but this hotel was not clean, beginning with the lobby and hallway. The room itself wasn't horrible, but it was disappointing - in need of a major upgrade to bring it up to today's standards. The bed and pillows were not comfortable at all and we did not sleep well that night.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Bed and.heater

Posted 11-Oct-2017
I like the bed and heater. Warm and quite. I will recommend to my friends.