Ratings based on 878 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Montréal, QC

Le diable est dans les détails

Posted 28-Sep-2016
Location: Bien situé par rapport au parc de Banff
Expérience décevante. Rien de catastrophique, la chambre était propre, le niveau de bruit était normal, la localisation est bonne, le prix était correct. Mais les oreillers étaient de piètre qualité, la toilette fuyait, ce qui était bruyant, le loquet supplémentaire de la porte était arraché.
4out of 5
by A verified traveller

Close to the highway and dining

Posted 26-Sep-2016
Not much to say other than the hotel is a little "long in the tooth" but relatively clean and maintained. Typical one night stay facility with no surprises.
4out of 5
by A verified traveller from Idaho, USA

Great location and view!

Posted 26-Sep-2016
Pros: Location and view.
Location: They have Tim Horton, A&W and other places to eat.
The facility is old, but the location is excellent if you are traveling to Banff, Lake Louise, or Glacier National Parks. You can enjoy great view of the Glacier National park in this hotel.
4out of 5
by A verified traveller

Posted 22-Sep-2016
Booked the room on my cell phone while in the parking lot. Watedn 10 minutes then checked in. Saved about $10
Comment from Hotel Management
24-Sep-2016 by Mike, Hotel Management
thank you for the review
3out of 5
by A verified traveller

Okay Hotel

Posted 12-Sep-2016
Cons: Quality of all paper products, ie Kleenex & t.p. Needs upgrade. Paper cups supplied break down with any beverage other than coffee use plastic.
Okay but poor quality paper products ie Kleenex & t.p. Need to supply plastic cups paper cups breakdown. Pricey for the accomodation.
Comment from Hotel Management
15-Sep-2016 by Mike, Hotel Management
Thank you
4out of 5
by A verified traveller from Edmonton, AB

Good Value in Golden

Posted 06-Sep-2016
Pros: Pool was clean. AC worked well in the rooms.
Cons: Softer beds would help.
The 2 year old traveling with us loved the pool. This is one of the better hotels in Golden but there isn't a lot of great places to stay in town, unfortunately. Everything was good or acceptable save for the beds we're a little hard. I would stay there again, if I was passing through.
Comment from Hotel Management
07-Sep-2016 by Mike, Hotel Management
Thank you for the review and appreciate your comments.
3out of 5
by A verified traveller

Posted 02-Sep-2016
It's a nice overnight spot to stay on my business trips. Close and convenient access from the highway. My room was modern and clean. The fitness room was excellent and the free breakfast was a nice addition.
Comment from Hotel Management
02-Sep-2016 by Mike, Hotel Management
Thank you for the review
3out of 5
by A verified traveller

There are better hotels out there

Posted 29-Aug-2016
Cons: The breakfast could be largely improved.
Overall it was just o.k. We often book hotels with breakfast included because we have kids. The breakfast was mediocre compared to lots of other hotel chains that offer breakfast included. No hot food, very simple, nowhere to sit, etc. Bathroom was not that clean, tub was not that clean. Looked like a mediocre cleaning job as well.
Comment from Hotel Management
31-Aug-2016 by Mike, Hotel Management
Thank you for the review
3out of 5
by A verified traveller from Edmonton, AB

Overall comment is not good ~~ not bad...

Posted 27-Aug-2016
Pros: Location.
Hotel is just so.so. Nothing special. I think this hotel is pretty old, so beds are not very comfortable. As well, air conditioning is quite so so. Since my room was besides elevator, elevator has pretty noisy sound. I think this hotel seems to be reluctant to improve their stuff for guests because of location, Golden. As you know, Golden is optimal place to stay one night when travelling between AB an BC. If you want to stay one night with no expectation, I recommend it. My overall comment is not good ~~ not bad...
Comment from Hotel Management
31-Aug-2016 by Mike, Hotel Management
Thank you for the review
3out of 5
by A verified traveller

Good hotel, convenient location

Posted 27-Aug-2016
We enjoyed our stay for the most part - unfortunately though the hot tub wasn't hot at all and we had been looking forward to it all day during our long drive.
Comment from Hotel Management
31-Aug-2016 by Mike, Hotel Management
Thank you for the review