Ratings based on 366 Verified Reviews

3.7 out of 5
72% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Waterdown ON

Fabulous venue

Posted 12-Sep-2017
Pros: Great location, nice facilities, great staff
Cons: We had a room on the first floor with a street light right outside our window. Due to the transom window there was no way to block out the light.
Location: Great location, lots to see and do at the resort and nearby.
Great Resort with wonderful facilities. Restaurants were very good. Breakfast restaurant did not open until 9 am which was late for us. Attended a wedding at the top of the gondola and it was a spectacular venue for a wedding.
3 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

vacation

Posted 27-Aug-2017
Pros: It was just OK
Cons: Hotel has areas which need to be refurbished. Room furniture was marred, carpet in halls dirty.
Well the hotel was OK, but my friends booked the same hotel using hotel.com, same price as I paid with expedia, and they got a beautiful suite, fireplace full kitchen. I got a small standard room.
1 out of 5
by A verified traveller from Pacific Northwest

Too hot to sleep at night

Posted 25-Aug-2017
There is no air conditioning. There is no comfortable chair in which to sit. Both of his hit our legs on the protruding bed posts. Windows are hard to open. Outdoor hotel lighting cannot be blocked from disturbing sleep at night. One has to drive from the hotel to get breakfast. Very noisy with hallway and roadway sounds.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Slowest elevator in the world. Restaurants close to early.
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, B.C.

Nice hotel

Posted 22-Aug-2017
Pros: Spacious room
Location: The hotel is up on the mountain, very close to the gondola, should be a great location if going for skiing.
Great spacious room with 1 bedroom, enough for 4 adults and 2 kids. Friendly staff at check-in. It's summer when we were staying, so the driving up to the mountain was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in mountain

Posted 20-Aug-2017
Nice hotel in kicking horse resort but no A/C in the room.
3 out of 5
by A verified traveller from San Diego

Maybe great for ski season but not for a one nite'

Posted 19-Aug-2017
Booked based on web site. Probably great during ski season but would not recommend for a one nite stand during a summer road trip. Room was very small an did have a basic kitchen but no room for a table or even a chair. Had to walk to a nearby restaurant since one on property closed early. Was planning to take chair lift to top to hike down but it did not start till 10 and checkout was at 11. Quite far from highway.
3 out of 5
by A verified traveller

Great for skiing

Posted 19-Aug-2017
Great place to stay if your snow skiing. If you're planning to do to raise a national parks too far away . It's on top of the beautiful mountains outside of golden but if you're planning to go down to the national parks every day and come back up about every night way too far to go
5 out of 5
Recommended
for Everyone
by A verified traveller from regina,sask

Nice hotel great view

Posted 18-Aug-2017
Remote location and surrounded by mountains. Great restaurant with good atmosphere and amazing food! They have a reasonably priced gondola on site! The rooms were a little small but really nice. Has a balcony with gorgeous view. Will definitely be back!
4 out of 5
Recommended
for Everyone
by A verified traveller from Regina, SK

Great view of the mountains

Posted 18-Aug-2017
Great location. Beautiful hotel. We unfortunately stayed in a room that faced the front of the hotel and heard all the traffic driving in. We asked to change rooms to a different side but we were told they were already booked even the hotel was eerily quiet on a Wednesday evening. One disappointment was the hotel cleanliness. Carpets were filthy. Would stay again but in a different room.