nice view, shame about the place
Overall I cannot recommend this hotel. There were problems with almost every aspect of our stay. We paid extra for a kitchenette due to medical needs, and checked in to find out none were available. Then the front desk said they had one in a pet friendly room, so we took that. The kitchenette was behind a locked door, which they didn't give us the key to. When they finally brought a key down, the little room was disappointing - dirty pots, plus no mugs, glasses or a kettle to make hot water. The paper cups provided did not hold up in the microwave, although they insisted they would. The room overall was in a similar state - burned out light bulbs, broken electrical plug (and there were only 2 to begin with) etc. The bathroom looked like it had been partially renovated - the bathtub & walls around the tub looked new, but the vent above it was completely rusted over and would not meet code in many cities. The pool was ok but the well-advertised hot tub was drained & looked like it hadn't been in service for some time.
Pluses of this hotel - great view from the south-facing rooms (although ours was obscured by footprints on the window - I kid you not), and some hot breakfast items.
Overall, I recommend you stay somewhere else - the Ramada in town is far better organized for about the same price.
Comment from Hotel Management
02-Mar-2017 by GK, Hotel Management
We are extremely disappointed to read your feedback. This is definitely not the standards that we are known and loved for. Please accept our sincere apologies and you can be assured that this feedback has been forwarded to the management. They will review the case and take the needful action. We hope that you treat this experience as an isolated incident and not the norm. Should we be fortunate to have another opportunity to make up for this distasteful experience, we will make every effort to deliver a flawless stay.
Thanks & Regards!