On a road trip to Vancouver
The room was good except the bathtub drain plug would not let the water drain. Anyway I jimmied it open so the water could drain, the front desk was great about the issue and let maintenance know right away. The pool water was too cold and the lining is falling off but the hottub was excellent. The breakfast was very good.
Comment from Hotel Management
16-Apr-2018 by GK, Hotel Management
Thank you for sharing your feedback with us. We apologize for the drain plug issue! Nonetheless, we are happy to learn that our staff members were able to assist you well. We have also shared your concern about the pool lining and water with our maintenance department. They will take the necessary action. We appreciate your positive comments about our breakfast and hot tub! We hope to have another opportunity to welcome you when your travels bring you back to Golden!
Thanks & Regards!