Ratings based on 75 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Posted 22-Sep-2017
My daughter and I stayed here for 2 nights during our 7 day trip through the National Parks in the Canadian Rockies. The cabins are very nice and comfortable and the kitchen was well equipped. It is located between Lake Louise and Glacier National Park. Very isolated, so make sure you enjoy that type of thing. After spending 3 days in Banff it was nice to get away from all the hustle and bustle and enjoy the more peaceful surrounding at the chalets.
5 out of 5
Recommended
for Families
by A verified traveller from Salt Lake City

Excellent "cabin" -- in the middle of nowhere

Posted 23-Aug-2017
Pros: See above
Cons: We were impressed
Location: The Parks.Not much else. Golden 20 miles south is substantial. Fieldi about 15 miles north.is very small but with an excellent restaurant
The Chancellor Peak Chalets were an exceptionally positive surprise for us. We did not expect as much as we received. The first floor has a kitchen, bath, bedroom and large living room with fireplace and satellite television. The loft has a queen bed and two singles with a bathroom and tub with jets. The large grill on the front porch is hooked to central propane. Just be aware: there are no stores or restaurants within about 15 to 20 miles. Go in prepared.
Comment from Hotel Management
26-Aug-2017 by Tammy, Hotel Management
Thanks for taking the time to review our chalets. We are happy that you enjoyed your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveller

We got a charge out of it.

Posted 18-Aug-2017
Pros: Clean and tidy.
Cons: See former comments.
We had sparks from an outlet and a wall light fixture when trying to use them. We were fortunate that we didn't receive a shock from them. An upper window wouldn't close as the bar to it had become detached. This was important as there was smoke in the air from forest fires. The fellow running the place was hard to get a hold of during the day. He nor his partner didn't seem to be around the office very much, if at all.
Comment from Hotel Management
26-Aug-2017 by Tammy, Hotel Management
Thanks for taking the time to review our chalets. We will share your feedback with the onsite managers and investigate your concerns.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Aug-2017
Nice place to stay. Very quiet. The distance between units are good, so you are not disturbed by anyone. The hotel is hard to find. Our GPS directed to a wrong place.
Comment from Hotel Management
26-Aug-2017 by Tammy, Hotel Management
Thanks for taking the time to write a review. We are happy that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Little bit inconvenience but very nice.

Posted 06-Aug-2017
Pros: The roomy live space and the remote wildness.
Located in Golden, it is little bit hard to find and 25 + miles away from Lake Louise. Other than that, it is located at a very quiet and nice place with very nice wooden buildings. With regular hotel price, each house can live 5-6 people, ideal for family vacation. There is kitchen, gas grill outside so you can cook yourself. The closest restaurant is at Golden. Room was clean. I tried TV but it appears no signal. But that may not be a bad thing since we came here to escape from modern city life.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Brilliant chalet in quiet area. Comfy sleep for6

Posted 03-Aug-2017
Very nice chalet with loft. 1 bedroom downstairs with queen and 1 large (Q or D) and 2 single in loft. Equiped kitchen. Quiet area. 2 bathrooms. We enjoyed it. Easy access to Banff and parks
Comment from Hotel Management
05-Aug-2017 by Tammy, Hotel Management
We appreciate you taking the time to provide feedback and are glad that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveller from winnipeg

Best family vacation ever at chancellor peak

Posted 24-Jul-2017
Spacious, clean, cozy , amazing cabins for families. We loved it. Away from Golden city,right across a river.
Comment from Hotel Management
26-Jul-2017 by Tammy, Hotel Management
Thanks for your feedback. We are glad that your enjoyed your stay.
5 out of 5
by A verified traveller

Posted 20-Jul-2017 on Hotels
Comment from Hotel Management
26-Jul-2017
Thanks for your feedback. We are glad that you enjoyed your stay.
5 out of 5
by Kameswararao

Posted 06-Jul-2017 on Hotels
Comment from Hotel Management
08-Jul-2017 by Tom, Hotel Management
Thanks for your rating. I see you had only a short stay. Please come again. It is a nice place and area to spend a few days to do all the activities in the area or just to rest and enjoy the scenery. Tom
2 out of 5
by A verified traveller from Charlotte, NC

Not as advertised!

Posted 05-Jul-2017
Pros: View and location
Cons: Customer service and amenities
Location: Alpine River Rafting Golden
We arrived after check-in to a locked office and no one in sight to assist. We called the number posted on the office door and waited for someone to arrive. Following check-in, we were shown to our chalet where the dirty linen from the last occupants was stacked on our porch. It remained there for the next two days. We were told immediately the internet access would be poor and this was an understatement at best. The television cable connection was out the entire week. When we reported it on the second day, we were told the man who serviced the cable "hates coming here" and it was unlikely the cable would be repaired. When we left at the end of the week, there had been no cable service. The beds were uncomfortable and there were no fitted sheets. We ran out of towels during our stay and with the the office consistently closed, it was very difficult to find anyone to assist without making calls. On a positive note, the view was lovely. The chalets themselves are quite beautiful. If you wish to escape phones, cable and internet, this is a perfect lodging choice. If you have a strong desire for a comfortable bed, long lasting access to hot water and modern conveniences, you may want to reconsider.
Comment from Hotel Management
26-Aug-2017 by Tammy, Hotel Management
We are sorry you did not enjoy your stay with us. We will share the feedback with our staff.