Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 19-Sep-2016
Had a great stay, I would stay here again. Nice and clean and quiet. Pillows are my only complaint really, I brought my own and was glad, theirs are flat and hard. If there are large groups staying I would recommend an extra pan, bowl etc. As there is only one of each size. But for us (2) it was enough. Overall I really enjoyed the stay.
4out of 5
by A verified traveller

A good family facility

Posted 08-Sep-2016
Pros: The location is great and a fully equipped kitchen. If you love to cook during this trip, this is the place.
Cons: vacuum the wall
Location: Lake Louise, Banff, etc.
I would give a higher rating. My hay fever acted up quickly when I stayed there. This is the reason I give a lower score. rick, the manager was very nice and friendly. We arrived very late. He left us the key at the door and left the paper work in the chalet. The chalet is located in a convenient location to all attractions in Banff and Lake Louise. I don't like the idea that you only get one set of tower for each person for the whole 5 days there. They should offer the freedom to exchange for fresh towers in the morning if necessary. The kitchen has everything you need to cook. The BBQ grill outside is great if you have the energy to cook after a long day of exploring the area. The village market is the closest place, 10-15 minutes drive, to get all your grocery. We went to Golden to buy grocery which was 20-25 minutes away. Over all, it is a good place to stay. I hope they can vacuum the floor and the wall better. The environment is beautiful even just staying at the chalet to relax.
4out of 5
by A verified traveller

Very comfortable

Posted 29-Jul-2016
In nature, refreshing. Hearing river running by you, feeling wind brushing you, breathing pure air with snow smell. Can't beat it!
4out of 5
by A verified traveller from T

Great log home with fireplace and nice beds

Posted 20-Jul-2016
Surrounded by mountains, trees, near river and wildlife. Bring food to cook on BBQ and in kitchen.
4out of 5
by A verified traveller

Hard to find. Need better directions.

Posted 16-Jul-2016
Nice location once we found it. Very beautiful accommodations. Great for families. Good kitchen facilities. Glad they had a BBQ.
5out of 5
by A verified traveller

Beautiful nature rich

Posted 13-Jul-2016
Clean quiet and would highly recommend. .z.zzx.zz.x.z.zfhxvx
4out of 5
by A verified traveller

Beau chalet pour une grande famille

Posted 01-Jul-2016
Bel espace de logement. Indications confuses sur l'itinéraire à suivre pour se rendre sur le site
3out of 5
by A verified traveller from korea

가족단위로 묵기에 좋은 숙소

Posted 01-Jul-2016
Pros: 가족이 함께 조용히 묵기에 좋았고, 바베큐를 해먹을 수 있어서 좋았다.
Cons: 객실 청결을 조금만 더 신경써 주면 좋을듯....
Location: 레이크 루이스에서는 꽤나 멀리 떨어져 있다. 액티비티 활동을 하기엔 괜찮은 위치인듯 한데 우리가족은 못했다.
레이크루이스에서 멀리 떨어져 있으나 가족이 함께 캐나다 가정의 느낌을 경험하고, 바베큐를 직접 해먹을 수 있는 숙소. 객실도 크고, 침대도 편안했다.
3out of 5
by A verified traveller from Singapore

A decent place to spend overnight.

Posted 22-Jun-2016
A true wood cabin in a nice valley. Clean but the furniture is a little bit dated. Surprised to see a couple of mouse traps in the house.
Comment from Hotel Management
26-Jun-2016 by Tom, Hotel Management
Thank You for your comments. We are getting new couches and chairs in the next couple of weeks. As for the mouse traps, we have to have a couple of traps there in case a mouse gets into the cabin. We should have them in a place out of sight though. Sorry about that. We will get them to a place where thy won't be seen. Tom
4out of 5
by A verified traveller

Posted 14-Jun-2016 on Hotels
Comment from Hotel Management
24-Jun-2016
Hi Thanks for your rating. Tom Chancellor Peak Chalets