Beach nearby

Reviews of Burleigh Palms Holiday Apartments

3.5 out of 5
Burleigh Palms Holiday Apartments
1849 Gold Coast Hwy, Burleigh Heads, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 141 reviews" "
Rating 8 - Good. 56 out of 141 reviews" "
Rating 6 - Okay. 17 out of 141 reviews" "
Rating 4 - Poor. 6 out of 141 reviews" "
Rating 2 - Terrible. 0 out of 141 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Bridget

Travelled with partner
Liked: Cleanliness, amenities
Very handy to Burleigh Heads shops and national park. Clean and functional apartment. Unfortunately a very noisy apartment. The air conditioning unit was very noisy so at night when we turned it off to sleep it was very hot and humid. Also the people in the apartment above us made alot of noise in the small hours of the night. There was alot of street noise but that tended to stop mid evening except for Friday and Saturday night.
Stayed 7 nights in Feb 2024

10/10 Excellent

Donald

Liked: Cleanliness, room comfort
A great place
An older style block, but very well positioned to trendy shops and beach. Great for walks. Management are probably the friendliest we have met so far and make you feel right at home. Would stay again.
Stayed 4 nights in Nov 2023

8/10 Good

Terry

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Brett Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy
Stayed 14 nights in Apr 2023
Response from Michael on 23 May 2023
Hi Tony, glad you found us clean and tidy, its very hard to find great housekeeping these days. Cheers Michael your Host

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, Ealing distance to cafe, beach and James st. Hotel is very well maintained. Rooms are clean and modern
Stayed 2 nights in Apr 2023
Response from Michael on 23 May 2023
Hi Lucy, thank you for your kind comments. Burleigh is the jewel of the Gold Coast and a fantastic location to Burleigh beach and Restaurant Precinct. Cheers Michael your Host

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 10 nights, and I have no complaints. I would definitely stay here again. It felt like a home away from home, which is exactly what I wanted. Burleigh Palms did not disappoint, 11/10! Big shout out to the owners who were very accommodating and friendly. Thanks again.
Stayed 10 nights in Feb 2023
Response from Michael on 23 May 2023
Thank you very much Mason and taking the time to place this review. We both work very hard so your stay is as enjoyable as it possible can be. "What a location", is on every guest voice. Welcome home next you arrive. Cheers, see you again soon, Michael and Linda, your Host

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved this place! Location perfect, great size room and friendly management. Will stay again.
Stayed 3 nights in Feb 2023
Response from Michael on 23 May 2023
Thanks Kelly, yes its a Great Location, we call it the jewel of the Gold Coast and the locals know it. Cheers Michael your Host

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service, the privacy, proximity to Burleigh beach and the shopping district. Really quiet, beautiful room, the grounds with the rolling lawns, Palm trees, sitting and BBQ areas and beautiful pool - it was idyllic, and the hosts were amazing. Keeping an eye for availability for next time I stay on the Gold Coast.
Stayed 5 nights in Oct 2022
Response from Michael on 23 May 2023
Thank you very much Christopher and taking the time to place this review. We both work very hard so your stay is as enjoyable as it possible can be. "What a location", is on every guest voice. Cheers, see you again soon, Michael and Linda, your Host

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value. Clean and comfortable, greeted by a lovely host.
Stayed 2 nights in Sep 2022
Response from Michael on 23 May 2023
Thank you Jennifer, so happy you enjoyed you stay. Cheers Michael, your Host

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities
Friendly staff, clean and simple accommodation in a great location
Stayed 4 nights in Aug 2022
Response from Michael on 23 Aug 2022
Thanks Sean, yes its a great location, we call it the jewel of the gold coast and the locals know it. Cheers Michael

6/10 Okay

ANNA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to James St and the beach was great. The apartment didn't feel very private. Some privacy blinds or curtains would be good so you can see out but not in. The apartment also had an odour that was a bit fishy
Stayed 4 nights in Jun 2022
Response from Michael on 23 Aug 2022
Hi Anna, yes Burleigh Heads is a great location, we call it the jewel of the Gold Coast. The 1st and 2nd floor apartments are private with glass balconies and the Ground floor apartments open to the pool area. We will talk to the owners about sheer curtains. Cheers Michael and Linda your Hosts

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly manager and awesome location
Stayed 2 nights in Apr 2022
Response from Michael on 12 May 2022
Hi David, So glad you enjoyed your stay, the location is one of the best on the Gold Coast, Burleigh is the gem. See you again soon, cheers Michael & Linda your hosts

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Nicholas
Amazing facilities, close to the beach and really friendly owners. Highly recommend it
Stayed 8 nights in Jan 2022
Response from Michael on 1 Feb 2022
Thank you Nicolas (Pablo!) for this great review. It was a pleasure to have your family stay with us in Burleigh Heads. Cheers Michael your Host

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome spaces to hang out on the premises. Friendly service - going above and beyond with information about how to enjoy Burleigh Heads.
Stayed 2 nights in Oct 2021
Response from Michael on 11 Nov 2021
Hi Desire, thank you for the fantastic review. Wow, everyone in so surprised with our Private 50m Walkway to the esplanade, shops, cafes and the beach. Hope to see you back here soon at Burleigh Heads, Cheers Michael & Linda, your Hosts.

6/10 Okay

Verified traveller

Travelled with partner
It was so noisy with the traffic noise coming from the highway.
Stayed 1 night in Jun 2021
Response from Michael on 7 Jun 2021
The owner of the apartment has agreed & the bedroom window will now been fitted with double glazing to help

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from Michael on 27 Apr 2021
Cheers Anon, glad you had a great stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good stay, quiet and great location with friendly staff
Stayed 1 night in Mar 2021
Response from Michael on 2 Apr 2021
So glad you enjoyed your stay, the location is one of the best on the Gold Coast, Burleigh is the gem. See you again soon, cheers Michael & Linda your hosts

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Awesome location and comfortable rooms.
Stayed 2 nights in Feb 2021
Response from Michael on 16 Mar 2021
Thank you Michael, great your had a fantastic stay

10/10 Excellent

Matthewpitts, Melbourne

Liked: Cleanliness, amenities, property conditions & facilities
Magnificent location. Tremendous management. Terrific value for money
Stayed 9 nights in Jan 2021
Response from Michael on 27 Jan 2021
Hi Matthew, Thank you, it was a pleasure to have you stay with us, see you soon. Cheers Michael & Linda your Hosts.

4/10 Poor

Darrel W.

Liked: Cleanliness
Inappropriate behaviour
Only a bed and shower and toilet. The male owner came in, in the morning, after I told him I was leaving, and I told him my partner was checking out later. My partner could have been naked or in the shower!!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from Michael on 31 Aug 2020
Thank you, glad you had a great stay at Burleigh Palms. Cheers Michael, your Host

10/10 Excellent

Narelle, Brisbane

Travelled with group
Liked: Cleanliness, amenities
Great unit for our stay, everything on hand you could possibly need. Great location close to the beach and cafes/restaurants. Wish we could have stayed longer.
Stayed 1 night in Jun 2020
Response from Michael on 30 Jun 2020
Thank you Narelle for the wonderful feedback. Yes we have the best keep secret location on the Gold Coast and in the heart of Burleigh Heads. We enjoyed your stay with us so you have to come back soon. Cheers Michael & Linda your Hosts.

10/10 Excellent

Filomena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family / Sport Championship
Excellent Customer service, walking distance to the beach and shops, clean, spacious and comfortable. If you don’t like stairs make sure you mention when booking.
Stayed 1 night in Jan 2020
Response from Michael & Linda on 16 Mar 2020
Thank you very much Filomena and taking the time to place this review. We both work very hard so your stay is as enjoyable as it possible can be. "What a location", is on every guest voice. Cheers, see you again soon, Michael and Linda, your Hosts.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away.
Everything you need in a great location.
Stayed 1 night in Jan 2020
Response from Michael & Linda on 4 Feb 2020
Thank you Martin, location, location! says it all. Cheers Michael, your Host

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and friendly. Apartments close to shops and the beach
Stayed 6 nights in Sep 2019
Response from Michael on 30 Sept 2019
Thank you and for taking the time to review our little surprise in Burleigh Heads. Cheers Michael & Linda, your Hosts

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size of apartments with good kitchen and laundry facilities in the apartment. Plenty of room for lounge/ dining . Pool area and facilities around for outdoor dining great,walk through to beach and cafes.
Stayed 1 night in Sep 2019
Response from Michael on 26 Sept 2019
Thank you for taking the time to review our little hidden gem in the heart of Burleigh Heads. We are so glad you enjoyed the "feel of Bali in Burleigh" Come back soon. Cheers Michael and Linda, your Hosts.

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend!
We booked in from Sydney for a weekend stay while attending a Wedding nearby. The manager, Michael was convivial and helpful. The apartment was spacious, well appointed, clean and neatly kept and with a great pool and bbq area. With interesting cafes, restaurants and shops nearby, and a pub and beach just around the corner, Burleigh Palms made our stay both relaxing and fun...
Stayed 2 nights in Sep 2019
Response from Michael on 22 Sept 2019
Hi Graham, what a wonderful story of your weekend. Linda and I are so pleased as we work hard to create a boutique stay in the heart of Burleigh Heads. Walking distance to everything. Come back soon Graham! Cheers Michael and Linda your Hosts.

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Michael and Linda, your Hosts on 17 Jul 2019
Thank you for your review, Cheers Michael and Linda, your Hosts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Michael & Linda on 13 May 2019
Thank you for taking the time to review Burleigh Palms. Burleigh Heads is a fantastic location on the Gold Coast. Come back soon, Cheers Michael & Linda, your Hosts.

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort
Burleigh Work
Great location and hosts Furniture a little dated but clean and comfortable Well priced
Stayed 2 nights in May 2019
Response from Michael & Linda on 13 May 2019
Hi Colin, thank you for the great feedback, as new management we have been working hard on upgrading the property and making guest feel comfortable. Cheers Michael & Linda, your Hosts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Location, Very Clean
Really good location, very clean and combine the. One of the beds may need replacing soon as a bit sunken but overall nice and good service.
Stayed 2 nights in May 2019
Response from Michael and Linda on 8 May 2019
Thank you for your feedback, we work hard to make your stay a pleasant and enjoyable time. Cant beat our location so close to Burleigh beach and the township, restaurants and cafe's. Come again soon. Cheers Michael & Linda, your Hosts

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Access to the beach and shops restaurants .close to all fertilities which are all walking distances
Stayed 2 nights in May 2019
Response from Michael & Linda, Your Hosts on 6 May 2019
Yes most people are surprised with the great location and direct access to beach. We are so glad that you had a wonderful stay, come back soon. Cheers Michael & Linda, Your Hosts

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019
Response from Michael & Linda, Your Hosts on 6 May 2019
Thank you for your great rating

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Short walk to beach via private alleyway. Apartment in reasonable condition. Air conditioning very noisy and didn’t seem to work properly. Management were very friendly and accommodating. Would recommend for a few night getaway. Burleigh heads is a great location.
Stayed 1 night in Apr 2019
Response from Michael and Linda on 30 Apr 2019
Hi, we are happy you had a great visit and will be checking the air-conditioning in the unit. Yeah most people are pleasantly surprised with the location, so central and private walk way direct to the beach. Cheers Michael and Linda, Your Hosts

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Michael and Linda, your Hosts on 13 Apr 2019
So glad you had a wonderful time in our little Feel of Bali in Burleigh.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Very clean, great location, very friendly and helpful management!
Stayed 1 night in Mar 2019
Response from Michael on 9 Apr 2019
Thank you, as new management we are focusing on the room cleans and customer service, the great location is a surprise to all guest that stay. Burleigh Heads township is a wonderful place to relax, eat and have fun

10/10 Excellent

Marcelo Borges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hosts Michael and Linda on 3 Apr 2019
Hi Marcelo, thank you, as we are brand new management at Burleigh Palms, it give us great encouragement that we are doing the right thing by our guests and the property improvements.

10/10 Excellent

jeff m.

Clean & close to sand
Nice quaint apartment. Super clean & comfortable. Easy walk to get a flat white then the surf...
Stayed 10 nights in Mar 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The apartment was a great location for our visit. Having a laundry and kitchen in the apartment was a benefit over a hotel room. There is WiFi at the apartment even though this isn't listed on the site. Very convenient passage way to the beach so you don't have to go round via the main road (with a great coffee shop at the end of the path!). The management were very friendly and willing to share information about local restaurants etc.
Stayed 3 nights in Mar 2019
Response from Your Hosts on 30 Mar 2019
Hello Richard, thank you for taking the time to review your stay at Burleigh Palms. Location, Location. Yes we are a hidden gem in the heart of Burleigh Heads with its highly rated cafes, restaurants and cocktail lounges all within easy walking distance. The secret 50m walkway to the beautiful beach esplanade is magical and surprises all guests. And yes we now have Free high speed WIFI for all guests that enjoy streaming there favorite shows.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property adjacent to freeway. Traffic noise is an issue. Rooms ok but nothing special for the price
Stayed 1 night in Jan 2019
Response from john on 30 Jan 2019
Hello, We find the traffic noise tolerable by bedtime but of course most holiday complex's are built along the highway from Tweed Heads to Surfers and further north. There is not a lot we can do about it unfortunately.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Apartment 10 appeared to have a water problem and there was a persistent musty odour. The portable air conditioner was barely adequate.
Stayed 1 night in Jan 2019
Response from john on 23 Jan 2019
We are sorry and are working on these issues.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Road noise was an issue. We were right next to the highway.
Stayed 1 night in Jan 2019
Response from john on 23 Jan 2019
Most Gold coast unit complexes are next to the Gold Coast Highway and some units can expect little road noise. Close to beach and shops in Burleigh makes you closes that others to the highway

10/10 Excellent

Jason P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location ,nice big apartment ,and great pool
Stayed 1 night in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Weekend Getaway
We stayed in a 2 bedroom apartment. A little on the older side of things, the 2nd bedroom with 2 single beds was small and basically the 2 beds just fit in there next to each other with virtually no room between the beds and the walls. Great location and close to beach and places to eat. Ideal if like me you need to grab a shuttle bus to the Titans home games at CBUS Super Stadium.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot close to shops and beach
Really great customer service from Staff, close to everything with divine pool and beautiful garden surrounds.
Stayed 1 night in Apr 2018
Response from Ubon on 17 Apr 2018
Thanks for the nice words

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and close to beach and public transport. Helpful customer service and good communication
Stayed 1 night in Apr 2018
Response from Ubon on 17 Apr 2018
Thankyou

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious with all the conveniences to make for a relaxing stay.
Stayed 2 nights in Apr 2018
Response from John on 10 Apr 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Great location, walking distance to everything.
Stayed 1 night in Mar 2018
Response from Ubon on 10 Apr 2018
Thank you