Sports facility

Reviews of Veronica Guest House

2.5 out of 5
Veronica Guest House
H. No. 933, Tivai Vaddo, Tivai Vaddo Behind Dr. Afonso's Res, Calangute, Goa

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 117 reviews" "
Rating 8 - Good. 58 out of 117 reviews" "
Rating 6 - Okay. 16 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 7 out of 117 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing you notice is how friendly the staff are with welcoming smiles. Easy checkin and explanation of the dos and don’ts. The room was ample for a short stay and with a balcony and aircon. The only suggestion I would urge is that the bed is not in the best place in the room to allow restful nights sleep. Decent location and short walk to shopping, eating and the beach. Tip: ask for a kettle as there isn’t one in the room.
Stayed 2 nights in Feb 2024
Response from qayam on 12 Mar 2024
Thank you hernan very much for your valuable feedback and rating.

8/10 Good

Christopher, Chippendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from Qayam on 12 Mar 2024
Thank you Christopher very much for your valuable feedback and rating.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
No coffee and tea
No water heater was provided. No coffee and tea pouches to make tea and coffee.
Stayed 3 nights in Aug 2023
Response from Qayam on 12 Mar 2024
Thank you Anonymous very much for hotel stay .and 24 *7 hours hot water available ok

2/10 Terrible

kartikbhai

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was good nine years ago. My stay there was terrible. service staff intentionally stops the power supply to reduced AC bill. When complained they say “it is not your home, resort has lot of room if everybody uses the AC there will be huge light bill”, I think avoid Veronica instead you can find good properties near by with good price.
Stayed 3 nights in May 2023
Response from jo on 6 Jul 2023
Thanks so much for sharing your experience with us.”its not what you think we have had stops the power supplythere was power failure that was uncertain problem come at that time . so to check we had to stop power supply. we can do to improvement next time.

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 weeks,very convenient for beach,calangute baga road,taxis ,good on site restaurant,very good clean swimming pool.cable tv,wifi,a/c.friendly hotel,very good
Stayed 14 nights in Apr 2023
Response from Qayam on 12 Mar 2024
Thank you Jonathan very much for your valuable feedback and rating.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice clean rooms. Shower was better than mine at home
Stayed 14 nights in Mar 2023
Response from Qayam on 12 Mar 2024
Thank you Ian very much for your valuable feedback and rating.

8/10 Good

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean rooms, well behaved staff .
Stayed 1 night in Jun 2022
Response from Joseph on 14 Sept 2022
Thank you so much for taking the time to leave us this amazing reviewDear Aman, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2/10 Terrible

Sarthak

Stayed 4 nights in Mar 2022
Response from fdes on 21 Sept 2022
We really appreciate you taking the time out to share your experience with us.

8/10 Good

Narotham Reddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Happy with their services
Stayed 4 nights in Apr 2021
Response from joseph on 14 Sept 2022
Thank you so much for your kind words,Narotham . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
The property refuse to issue invoice for our stay.we request the invoice inorder to claim our gst at airport.We waited for almost 1 hr 30 minutes but yet they refuse to issue the invoice and fail to give a valid reason.We told the operator that we going to make a official complaint to their coustom departmemt.We have no choice to leave the hotel because we need rush to airport.Arround 2pm they send the invoice through expedia,however it's become useless to us because we cannot print any soft copy to make our claim.The hotel doesn't practice a friendly counter service for such small request.very very bad.......
Stayed 3 nights in Apr 2019
Response from joseph on 14 Sept 2022
as booking was done through expedia ..so we already informed,that we cannot issue separate bill

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from joseph on 14 Sept 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

m, Indian Goa xx

it was lovely staff were very good love it will be back next year x
Stayed 27 nights in Oct 2018
Response from joseph on 14 Sept 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

Jackie, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice location. Excellent value for money. Would stay again
Stayed 4 nights in Oct 2018
Response from joseph on 14 Sept 2022
Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

8/10 Good

chris, syd aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Loved staying at Veronic’s Close to the beach and the shacks - lovely people
Stayed 9 nights in Apr 2018
Response from fernandez on 21 Sept 2022
Thank you so much for your kind words, chris . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Trevor, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just there for a few days holiday. Restaurant/bar next door is clean and good. Beach & town are closeby. Hotel quite and comfortable.
Stayed 2 nights in Jan 2018
Response from joseph on 6 Mar 2018
Thank u

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room in convenient location
Great location for the beach and main streets. Room was comfortable and spacious. Downsides - towels were dirty and were replaced (although replacements were stained). During our stay there was a lot of work going on which included burning rubbish in the plot behind. The smoke billowed into our room for a couple of days and covered everything in ash. Staff were pleasant enough but we had a knock on the door at 9:59am on day of departure asking us to check out.
Stayed 5 nights in Dec 2017
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, Julie . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Hugh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few mins to beach, same to shops bars restaurants
Booked a basic room no AC but got AC in new extension to guest house. Staff helpful after the pigs bladder incident.
Stayed 13 nights in Nov 2017
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, Hugh . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Okay

cecil, Bangalore

Liked: Staff & service
Nice hotel with nice food and nice staff .
The hotel has good facilities and the staff here are helpful . The restaurant serves tasty food . i
Stayed 3 nights in Oct 2017
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, cecil . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, room comfort
Loved this place.
Really enjoyed this place. Initially booked for three nights but extended by a further night because the staff made us feel so welcome. At the time of visit we were still a few weeks before the start of the holiday season so some building and renovation work was ongoing in preparation for this. However this is no way tarnished my impression of the place, just disappointed me somewhat in not being able to view the finished product. It means I will no doubt have to re-book another visit in the not too distant future. This property has a great adjoining restaurant and bar and the chef is excellent. The brothers that provide the hospitality no how to treat their guests and provide them with an enjoyable experience. Would certainly recommend Veronica as a great value for money hotel in a good location within walking distance of the beach and main street.
Stayed 3 nights in Sep 2017
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, Mathew . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect all over
Really amazing, enjoyable, friendly helpful stuff and the food was just divine!!
Response from f'dez on 21 Sept 2022
Thank you so much for your kind words, Petra . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Elisabeth

Basic accommodation near great beach
Basic accommodations close to a very nice beach near the Chelsea Beach Shack in Calangute, Goa. A short walk on dirt paths to get to the beach, and the guest house is accessible for taxis and tuktuks, so it's easy to go out in town at night. Breakfast was tasty and inexpensive.
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, Elisabeth . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

4/10 Poor

Henry, Switzerland

Disliked: Cleanliness
Nice hotel to much beating music
If your room is on the side of the court you will be awake with beating music. A british friend don`t like (as me) this noise and want to move, but he paid for a full month and he have to stay.
Response from f'des on 21 Sept 2022
Thank you so much for your kind words, Henry. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Witold, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great guesthouse
Clean, friendly, well maintained, strong and reliable wifi, spacious balcony, restaurant on the site; fridge, a/c, fan in the room. Located 5 min walk from the beach. A great place to stay at!
Response from fdes on 21 Sept 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

2/10 Terrible

clare, devon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stupid price for what it was do not book on line i definitely paid 4 times the going rate .
Response from fdes on 21 Sept 2022
We really appreciate you taking the time out to share your experience with us

6/10 Okay

rajeev, London

Liked: Cleanliness, staff & service
Value for money
Nice and clean, more like a home stay than a hotel. Only disadvantage is lack of food options. There is no kitchen and no tea/coffee is supplied.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, rajeev . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
It was good, but room should be cleaned daily and fan regulator was not working properly.
Response from fdes on 21 Sept 2022
We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

DIGANTA, Silvassa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Response from fdes on 21 Sept 2022
. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Amita, Navsari

Liked: Cleanliness, property conditions & facilities, room comfort
It is my best hoilday with my husband at veronica.Hotel is so nice for stay.Hotel location is very very nice & beach is so near at walking distance of 5 minutes
Response from fdes on 21 Sept 2022
Thank you , We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

2/10 Terrible

Tarak Nath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harrowing experience of a stay in Guest House.
First of all, the Location of the Guest House: It is not too far from the beach but still one has to cover more than 500 mtrs of distance to get a sea view. And although located in Calangute, the beach bears sort of deserted look; not safe for families after darkness. Then, the condition of Rooms: we were provided old rooms (refurbished though), as, according to the owners, painting work was going on in the new ones. AC was working all right, but hot water was available only from showers. TV was not working properly. Cleanliness of the rooms was so so. Now the most important part, the Service of the Guest House: hardly was there anything called 'service', to say the least. We were not provided with the basic things like- soaps, towels, water, glass, mosquito repellent etc - that a hotel with even the poorest service would not miss. Then,above all, there was that old landlady, who would start shouting/swearing at the slightest of noise made by our small children. As a result we cancelled our last 3 nights of booking and moved into a much better located 'Falcon Beach resort'. The persons, managing the guest house, were well behaved though. They refunded the full amount in cash after cancellation. Overall, worst experience in a hotel till date.
Response from fernz on 21 Sept 2022
Thank you ,We really appreciate you taking the time out to share your experience with us —we solve it.

8/10 Good

MaRK, Bangalore

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, Good host
It was good except some points that i have mentioned below.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, MaRK . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Response from fdes on 21 Sept 2022
Thank you. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay at veronica"s
if you are looking for a quiet stay ,then this is for you,the owners are lovely and very helpful, not far from beach which is good if no transport,there is a restaurant on site but no real room service, if your going with friends and are coming back late this guest house is not for you as no noise after 10-30pm,i would definately stay again.
Response from fdes on 21 Sept 2022
Thank you . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Ajay, Pune

Liked: Staff & service, property conditions & facilities, room comfort
Very close to beach
It was nice experience. Hotel is very near to beach.
Response from fdes on 21 Sept 2022
Thank you, We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Harban, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The room is comfortable. The staff is very polite and nice. The owner is very helpful and is obliging. Joseph, who runs the hotel, get things done , when requested.. Easy to call taxi service, when required. The restaurant service is good. I am going again as I feel comfortable and relaxed in Veronica Guest House
Response from fdes on 21 Sept 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Lisa, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, tidy and modern.
Great stay, location is excellent - there great shack to visit just as you get on the beach, "Greg's Cafe", friendly staff and good food and prices. Guest kitchen at Veronica is open late, which is good if you want to avoid being on the beach after dark. Ok security in rooms. I would def recommend to others and stay here again.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Sangita, Mumbai

Disliked: Staff & service
Beautiful Place
Veronica Guest Hose is very good. The owner (Mr Joseph) is very filmier. we feel very good, and it is also near by Calangute Beach and Bagha Beach. our journey of Goa and Stay at veronica is very relax full.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Okay

Verified traveller

My First Trip to Goa
Nice Place to visit and I'm interested to visit this place again.
Response from fdes on 21 Sept 2022
Thank you . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

4/10 Poor

Gopi Krishna, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this guest house, 4/5 rating is not worth
After staying here, I realized that I am fooled by the advertised rating of 4/5 for this guest house. I stayed with my family including 2yrs old child and asked for the room to be clean. keep the cleanliness aside, the room didnot have the basic amenities. I was allotted room no 106, and it didnot even have foot mats, water was flowing out of bathrooms, there was no proper tap in the bathroom, only shower was available, just one bucket and mug which were very dirty. The owner - Joseph is calm and composed, but rarely answers the call, and there are no phones available in the room to answer your calls from the reception. I carried my laptop all the way as Free WiFi was advertised very boldly, but to my surprise WiFi works only for exactly 15-20 mins, and when I questioned Joseph he evades the Question with an answer that all the roads have been dug up and so there is some problem, but I didnot find the logic why the WiFi works only for 15-20 mins. We can only assume that the owner of this guest house is very measer guy trying to save on everything he can.
Response from fdes on 21 Sept 2022
Thank you so much for your kind wordsWe count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Saivamsee, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Awesome place for that cost. Josef and his family are very friendly and will guide you and help you in every which way. Me and my wife went to goa and stayed for 4 days for our second honeymoon. It is very safe and cean place. The managemnet is very strict about no noise after 10.30 so u can be rest assured taht nobody bothers you. You can also get the bikes for rent in the same hotel. Also you can hire a taxi for site seeing, josef himself has got a car.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Kevin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality time
My son and I wanted some quality time away and to a budget. This guest house ticked it all.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words,. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel at Calangute with Generator facility
It was awesome, next to Calangute Beach with all facilities in room. and Awesome food at fish tail...
Response from fdes on 21 Sept 2022
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

srikanth, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for families
Perfect for families.rooms with balcony is the plus point of this hotel... After day long travelling you want to relax by going back to hotel Veronica just provides you with that experience... It is very near to calungute beach.. Staff is also very helpful
Response from fdes on 21 Sept 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Hrishi, Pune

Nice Hotel closet to Beach
1. Nice Location 2. Joseph and Family is very kind and ready to help all the time. 3. Hotel does not have its own restaurant.However the restaurant down stairs is good. 4. Restaurant staff is friendly and helpful. 5. May Daughter need Milk every morning as soon as she gets up. The restaurant staff never let down my request for the hot glass of Milk in the morning. 6. Excellent stay and experience
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, Hrishi . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good Guest House:)
Rooms are good, only complaint was there was no drinking water provided in the room. We had to all the way go down to the lobby on the other side and fill the bottles, which to were not provided. Also if the toilets are cleaned daily. The room we were staying in the toilet (comod) was a bit dirty if proper attention given to it would be nice. Room cleaning should be done earlier & not at 11.30. Next time would like to stay in a better room situated below the present room we stayed in.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Nitin Binawara, Bikaner, Rajasthan

Liked: Cleanliness, property conditions & facilities, room comfort
Good rooms with Comfy beds
The hotel's rooms are very good, but can improve the quality of food in a restaurant. Also, there is no telephone in the room to call the room service. It should be there too.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Sri, Hyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience
The place is nice, value for money. Good location. The host, Joseph, is a really nice guy and will help you with anything. I will definitely visit goa and veronica guess house again. Soon...
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Barry & Jenny, London, England

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly family run Guest House
Within walking distance of beach, on beach side of main Calangute road. Very friendly and helpful staff. Nothing was too much trouble.
Response from fdes on 21 Sept 2022
Thank you so much for your kind words, We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Good

Niyaz, mangalore

Liked: Staff & service, room comfort
value for money property
Service at the hotel was impressive....they made arrangements to make me comfortable,inspite of me reporting before check-in time (8am)..cleanliness and surroundings were good...
Response from fdes on 21 Sept 2022
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

2/10 Terrible

Deeraj, Mumbai

Disliked: Property conditions & facilities, room comfort
Pathetic Room
Very Bad....the Room Bed sheet was very old and mattresses were having stains on it and no soap water was there in the room....second, as we reached hotel....they started showing nearby properties rooms ....it was really bad experience......even we had to wait for an Hr on outside bench and they even had not offered water ...... then finally I went out and brought a water .... this is not expected from EXPEDIA.....
Response from des on 21 Sept 2022
We really appreciate you taking the time out to share your experience with us.