Front of property

Reviews of Silver Sands Holiday Village

3 out of 5
Silver Sands Holiday Village
Morodd Waddo, Candolim Beach Road, Candolim, Goa

Reviews

6.8
Rating 10 - Excellent. 2 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 11 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Frank, London, UK

Liked: Cleanliness, staff & service
Location and staff are top.
Our second stay at the Silver Sands Holiday village. The bungalows are pretty basic, but have what you need for a week on the beach. Sitting on the verandah of the bungalow, a lot of other guest walk past and start to chat. The overall atmosphere is very friendly and relaxed.

8/10 Good

vinod

Liked: Staff & service

8/10 Good

Chirag

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Simon, Stevenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, literally on the beach.
Enjoyed the holiday. Staff friendly and helpful, good house keeping. Would recommend to friends and family.

8/10 Good

michelle, Yorkshire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ups and downs!!
We were given the smallest room on the complex. We had to move the bed about so it wasn't up against the wall and we didn't have to climb over one another to get put. We had to constantly move things about to enable us to dry hair, get ready etc due to lack of surfaces. We tried to change rooms on 2 occasions, the first time we were told it might be possible in 5 days, nobody got back to us, on the 2nd time I enquired, a member of the management staff interrupted our conversation to discuss another matter with the staff member!! We were also ripped off with the money exchange service at the complex. We needed to exchange some money the day we arrived, thankfully we only exchanged £100 as the complex only gave 87 rupees in comparison to 94 rupees that the so called rip off exchange places were giving!!. Having said all of the above, the Silver Sands is in a fab location, the staff can't do enough for you they are superb and more than made up for the negatives. We would definately return here but NOT in the same room.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
A decent hotel Close to the beach
The location of the hotel is the best part of it. The hotel landscaping and the gardens, pathways are very well maintained. However, the rooms are NOT very well maintained with bare minimum amenities. So if one is not looking for luxury in the room this is possibly the best option due to its proximity to beach. Be prepared with cash, as most of the time the credit card machine does not work. The Manager of the hotel is a very helping and friendly person; other staffs are also friendly and pleasant; however, in my next trip I will avoid the lady staff at the frond desk. She can spoil your holiday.

6/10 Okay

John, Red Deer, Canada

Liked: Staff & service
Great location
This hotel has a wonderful location, very close to the beach. As well the service was excellent, although it usually is in India. On the other hand, it seemed overpriced compared to other hotels I have stayed at in India (although this was the only one I stayed in in Goa.). As well the power sometimes went off and the wifi was poor.

8/10 Good

Chettan, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great destination to unwind
Loved my stay at Holiday Village. The place is really cloae to the Candolim beach which is clean and has silver sands. The place is mostly inhabited by foreigners and is clean and peaceful. The staff is prompt and quick in service. A taxi stand is located just opposite to the hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as promised
The staff at the hotel though somewhat pleasant, yet didn't make up for the terrible housekeeping of the rooms. We had two cottages and both were in an extremely dilapidated condition. Worst being there were cockroaches in the rooms!!!!! Food strictly ok. This hotel will not get any recommendations from me to my friends except for the only reason being it is very close to the beach. Stay here to be avoided.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
NICE HOTEL NEAR THE BEACH BUT READ IT PROPERLY.
VERY NICE HOTEL TO STAY, SUPPORTIVE STAFF, GOOD & POLITE SERVICE, LOCATION ALSO TO GOOD, NICE AND CLEAN POOL AREA, BUT ROOM HAVE TO IMPROVE MORE CLEANNESS & FOOD QUALITY ALSO VERY GOOD BUT BREAKFAST MENU IS TO WEAK. ALL OVER HOTEL IS GOOD. NOT ANY MAJOR PROBLEM REGARDING HOTEL VERY GOOD DEALS AND WORTH TO STAY.

6/10 Okay

Jaymik, Ahmedabad

Liked: Staff & service, property conditions & facilities
Good hotel for stay near beach
Good hotel. Good staff. Good location, almost on the beach. The only issue is the breakfast, as there is no much option available for complementory breakfast. Just bread butter and one more item (which may be veg or non-veg). The all other thing you like is chargeable.

8/10 Good

Saahil, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat, Clean, Great location, good ambience
Overall a very good experience. Dont expect a lavish breakfast. Ample parking space. Good Property

6/10 Okay

Nikhil, Delhi

Liked: Cleanliness
Disliked: Staff & service
Average property, great location
I stayed at this hotel in April 2014 and at the first look the property was decent with a very close proximity to nice stretch of Candolim beach. This is the best point about the resort. - The breakfast buffet has very limited options but the taste is good. - Most shocking point about the resort is that there is no room service, not even an electric kettle for tea and coffee. I was amazed to hear this when I arrived at the resort as I was travelling with family and then it becomes very difficult to go out yourself for everything. Also, this is pretty standard in a resort of this price. - Overall this was a decent property but I wont be staying here again.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not Good..Not bad
Not Good..Not bad..No room service.Breakfast is not good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
below average rooms and service
we requested for a double bed instead we got 2 single beds attached the AC and geyser plugs were defective and most of time i was worried for a accident....got it replaced the third day The AC cooling is set to some default temp making the room hardly 24-25 Linen and towels quite used and old worst part the staff wont knock the doors but directly enter your rooms pathetic breakfast

8/10 Good

Joseph, Pune

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Goa vacation
Planned a short vacation to goa with my and after long deliberation booked silver sand holiday village through expedia. But it didn't disappoint me. There were no hiccups in finding the hotel or room allotment (like some other members bad luck). Infact I got a reasonably good one, pool facing, working condition AC & refrigerator (fridge is not in package), neat washroom. Only negative thing, there is no regular room cleaning, may it has to be reminded to the hotel guys repeatedly. Overall it was a pleasant trip and we enjoyed staying at silver sands.

6/10 Okay

albina

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Be wary of the staff
I had a very bad experience with the staff. Be wary of the staff as they are upto stealing.

10/10 Excellent

Gill, Stroud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel location spot on, rooms and hotrl very clean. staff very friendly and helpful. will stay here again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
nicehotel
good prise, good location, good staff. very close to the beach. nice place to stay

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Nice hotel, very much close to beach .. but
Hotel is very nice, neat, clean and close to beach. But service is not at all good. Make sure you confirm your bookings 2-3 times before going. I had booked 3 rooms for Friday to Sunday. And I had explicitly told then we need adjustment rooms being family. When we reached hotel Silver Sands @11 AM Friday, they told us our rooms are booked in adjacent hotel Angara By Silver Sands. In Angara they said we have 1 room available for 2 nights and 2 rooms available for only for 1 night after that we need to vacate that 2 rooms. Angara hotel staff said we are not responsible for this booking check with "Silver Sands Holiday Village". Again we went back to Silver Sands Holiday Village the manager said our rooms are booked in Angara. Every time he was telling us get freshnup, have lunch I will sort it in 20 mins, 30 mins to buy the time. After lot of fight then @ 4 PM they gave us rooms in "Silver Sands Holiday Village" that too very far. There is no room service in the Hotel not even Water bottle forget about tea or coffee. They have 3-4 restaurants in same premises but not sure why room service is not available. Most of the time preference is given to foreigners.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Colette, London

Good location
My boyfriend and I checked in for 2 nights having just visited varous beaches in the south. After checking in we were helped to the room with our bags and afterwards found that none of the plug sockets worked and the TV was not even wired in order to work. The following morning we requested to move and the manager allowed this (only after causing a stir). We were moved to a fully functioning room, which was great. We paid £30 per night at the beginning of Jan, worth the money as the place was clean and beds comfy. Great location as its very close to the beach and the main area of Candolim, there is also a lovely Indian restaurant across the road. Don't bother with adding breakfast to your room booking though, really not worth it as you can pay for a better breakfast in one of the many bars around the corner.

8/10 Good

Vrushal, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location ! Decent Facilities !
Good: The hotel is very close to Candolim beach. Facilities are decent. Staff is friendly. Reasonably priced. Bad: Breakfast !!! The breakfast inclusive in the room tariff is a hoax. Only bread, juice and tea/coffee included in 'breakfast'. Thats not my idea of breakfast. Everything else is chargeable. I'd recommend walking down to the beach, and having the English Breakfast at Monico's shack ! Housekeeping needs to be reminded about cleaning the rooms. Room service is not that great, and available only between 11 am - 5 pm. Anyhow, I'd still recommend the hotel, if you want a place close to the beach and are not going to be very concerned about hotel amenities and services.

2/10 Terrible

Deepa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dissapointed - not value. for money
The hotel is close to the beach  2minutes walking. great location, service is good, ambience is good . But the place lacks on cleanliness and higene in the bathroom. We had a terrible experince with insects like(big red and black ants roaming inside room evening onwards, plus fought with cockroach and centipede("Scary mornings"). An immediate pest control shold be done. The bedding and bed cover needs some upgrade as it looks shabby. it will be good if the house keeping do a checklist before allowing the guests to check in. Also the bed in room number 104 is bit sloopy towards the head side which cuased a headache. 

6/10 Okay

Tim, Melbourne VIC, Australia

Liked: Staff & service
Ok, bur could be better. Easy to fix issues.
The best feature of this hotel is its location. It is the closest to Candolim Beach which is a nice clean beach by Indian standards. It is also at the end of a street with a number of good restaurants. The room is OK. It is clean and reasonably comfortable but there are a few issues, no WiFi, limited breakfast and noisy air conditioners. All of these are easily fixed and then Silver Sands would rate a 4.

6/10 Okay

Sanjay, Patna, Bihar, India

Location is excellent.
Hotel is quite close to the sea-although not visible from the rooms.

6/10 Okay

Linda, Bratislava

Loud loud loud
Our room was facing the street with restaurant and loud music, which lasted till 2 AM and then at 7 AM the hotel stuff started with cleaning and they shouted at each other. We stayed 5 nights and all were the same.

10/10 Excellent

Chris Gerstrom, Odense, Dk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Village,Good Service,Worth your money
Wounderful Service,Good Area,Def.clean surroundings,Fab.Village.Good and Helpful personal.Most certainly return.Wonderful-Wonderful.A lovely swimming pool,and the beach close by too.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Bra läge
Läget var mycket bra, liksom rummen. Frukosten var enhanda och något torftig. Serveringspersonalen var tråkig, särskilt om man inte beställde extra så att de fick dricks. Städningen var ganska bra. Ny handduk bara var annan dag. Om man skulle få städat var man tvungen att lämna in nyckeln och hade därmed inte tillgång till rummet på dagtid. Det kunde vara frustrerande om man ville ligga vid poolen en dag. Men hotellet var bra, trots personalen.