Disappointing in several ways.
Posted 13-Jan-2016 on Hotels
The Hotel should be no more than 3 star.
Service was below average. Restaurant service was poor although the food was OK. The table cloths were never clean and not changed for several days. Glasses were not clean and often in short supply.
Be careful of the package you buy. We were sold the package as an all inclusive hotel and as such were told at the time of booking with Hotels.com that all meals and drinks were included. However at the hotel we were told that the deal that had been booked for us was meals only. We had to pay for drinks. The extra they wanted to upgrade to all inclusive of drinks was unrealistic and unaffordable.
Rooms old and tired and cheaply redecorated.
If you are expecting a 4 star hotel you will disappointed.
Close to the public beach, short walk through the grounds, but the sunbeds on the beach are owned by the beach shack restaurants which are nothing to do with the hotel. So if you buy your food and drink from these shacks, they are happy for you to use their beds. Otherwise, you are restricted to the pool only for sunbathing.
Wifi is hit and miss and does not reach most of the rooms. Best used in reception.
The grounds were well kept and pleasant. Pool was clean with plenty of sunbeds.
We wouldn't stay here again. We had higher expectations from the websites description.
In summary, not a very well managed hotel with poorly trained staff.