Ratings based on 483 verified reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 01-Sep-2019
Spacious room easy access to transport factory out opposite and supermarket very handy
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 01-Aug-2019
5 out of 5
by a verified traveller

Posted 02-Jun-2019 on Orbitz
Great spot, a bus ride from the city Centre (buy the 6 euro 24 pass). I loved my room, only weird thing was no remote for the TV. Great value for the money.
3 out of 5
by a verified traveller

Posted 03-May-2019 on Orbitz
I booked 3 rooms. We received different floors on all. I was told they were the last 3 rooms but discovered later this wasntvtrue. The room 415 had a puddle of dog urine, wet and stunk. The air conditioning did not cool any of the rooms. None of the rooms were very clean.
5 out of 5
by a verified traveller

Posted 05-Mar-2019
Parking was a challenge and access was a challenge but doable
4 out of 5
by a verified traveller

Posted 06-Jan-2019 on Wotif
Hotel was in an ok location. Room was old and tired, pillows were very uncomfortable and overall the cleaning was poor. The sauna/steam room were a positive and the included breakfast was excellent. Would suggest looking at other hotels and utilising this if there are no better alternatives.
3 out of 5
by a verified traveller

An average hotel with that sounds better than is.

Posted 05-Jan-2019 on Hotels
The check in was late, the location fairly inconvenient and amenities were average.
2 out of 5
by a verified traveller

Most unpleasant experience.

Posted 02-Jan-2019 on Hotels
Reception area was understaffed. Breakfast so-so. I asked and paid for a room with 2 beds. My bed, which I shared with my wife, was oddly designed as 1 single bed comprised of 2 twin beds. The second bed was a flimsy foldable and very uncomfortable bed for my son. The pillows were also flat and not cushy. What’s worse is that upon check out at 12 noon, we were charged an extra €10 per hour since check out was strictly at 11am. (The hotel was empty at that time with no guests checking in.) Receptionist claimed he called our room but that was not the case. I guess this is consistent with not trusting their customers. You pay immediately for any item ordered and consumed. And I use an Amex Platinum card which has no credit limit. Considering what I paid for, no way I will ever return nor recommend this hotel - “Worst” Western Plus Amedia Art Hotel.
3 out of 5
by a verified traveller

Decent

Posted 30-Dec-2018 on Hotels
Our room was mostly great. Odd location, mall next door. Had to pay to park and for breakfast ☹. Missing Shower door made for awkward shower.
1 out of 5
by a verified traveller

Book elsewhere, RUDE staff and NOT hygienic at all

Posted 16-Dec-2018 on Hotels
One of the worst hotels that I have ever stayed in. Staff are initially friendly when you check in but by the time issues arise they are just rude. The main manager (blonde with black glasses) has no customer service skills at all. I was explaining the issues with our room and she was greeting others and talking to her other staff while I was talking which is very disrespectful. Issues were, we arrive at 10am to be told the room is not ready and check in was 3pm which is fine. We left our luggage and went into town. On our return we went into a room that had no body/hair wash and no tea bags that I had to go down to get them! The room itself is very dull and not clean at all. The room was filty with hair and dust everywhere especially the corners (See pics) no effort was done to clean it even though "please clean my room" sign was up everyday and staff was informed. If you want a nice place to stay, DO NOT choose this Best Western Plus! No attempt was made to make us feel like wanted guests. A real disappointment. Use your hard earned money somewhere else. No doubt there will be a reply from the hotel as they give to everyone else as I have seen on other reviews. Doubt they will be there in the next few years if they continue with this attitute and service. A hotel that I would recommend is the IMLAUER Hotel which has a Sky Bar and Restaurant which is brilliant.