Ratings based on 129 Verified Reviews

3.5 out of 5
64% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 29-May-2018
Station Hotel was just what we wanted, where we wanted ,and at a good price.
2 out of 5
by a verified traveller

Site closes to the town, but very poor management

Posted 07-Apr-2018
Lack of customer service No 24 hours reception in case of problem Ground floor is bar where people look so scary Not ideal for kids Carpet so dirty smells like urine Linens and towels smells bad you will not use
4 out of 5
by a verified traveller

Super location

Posted 25-Nov-2017 on Hotels
This hotel is so convenient to the railway station - hence the name. The young woman on reception was ideal for the job. The room was smallish, but as I was alone it was just fine as it was comfortable and clean. Food was available in the bar/dining area.
4 out of 5
Recommended
for Everyone
by a verified traveller from Surrey

Central hotel next to Gloucester railway station

Posted 24-Oct-2017
Pros: Bar and lounge areas comfortable and bright
Location: Shopping, cinema, retail outlet, Gloucester docks, Gloucester cathedral. Ideally situated with transport to Cheltenham and several outlying villages.
Was in Gloucester for leisure have stayed at this hotel before. Great staff, good food and an excellent real ale on draft.
2 out of 5
by a verified traveller from australia

Friendly helpful staff

Posted 23-Oct-2017
Good location, friendly staff, breakfast available , coffee available , meals available , can actually open a window to get fresh air as a lot of accommodation windows can not be opened
5 out of 5
by Louise

This traveller left a rating score only Posted 16-Oct-2017 on Hotels
3 out of 5
by a verified traveller from Ashford Kent UK

You get what you pay for

Posted 15-Oct-2017
I booked a single room and was pleasantly surprised to get a double bed which was very comfortable and had lovely white duvet cover. The room however initially smelt of dog until I opened all the windows. The decor is very tired indeed and in need of a deep clean. The carpet was dirty as was the windows and the roller blind was broken. The good news is that only 5 weeks ago it has new management who are working hard to put things right. The staff were very helpful indeed.
4 out of 5
Recommended
for Everyone
by a verified traveller

Very convenient- right next door to train station

Posted 11-Oct-2017 on Wotif
Pros: The staff
the staff were friendly. the facilities were fine. it is old but comfortable. I felt very safe and welcome there.
5 out of 5
by Penelope

This traveller left a rating score only Posted 07-Oct-2017 on Hotels
2 out of 5
by a verified traveller

Not staying there again.

Posted 30-Sep-2017 on Hotels
The shower doesn’t drain fast enough. Towels given are tiny. Toilet tissue rolls are filthy (it looked like it fell down on a wet surface) as it has yellowish water marks. My stay last year was far better than my stay this week.