Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from 山梨県

ドライブ旅行に適した宿

Posted 27-Aug-2015
Pros: 充実した朝食。隣接のパブ。
Cons: 無線LANの速度向上。大きな荷物を運びやすいような工夫が欲しい。
Location: 市中心部からは離れているが、静かで落ち着いている。周囲を散歩するには良い。
市中心部から離れていて、駐車場が豊富にあるので、ドライブ旅行に適している。歩ける範囲での食事の選択肢は少ないが、隣接しているパブは複数人で行くとリーズナブル。エレベーターがなく、階段も狭いので、大荷物を持っての上り下りはつらい。7泊するのに、最も小さな部屋をあてがわれてしまい、荷物も十分に広げられず苦労した。朝食のビュッフェはメニューは毎日同じだが、充実している。無線LANの通信速度は遅い。
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely relaxing place to stay

Posted 24-Aug-2015
Pros: Service
Cons: The adjoining Spa facility was not as well run, although staff were very friendly
A welcoming hotel, with a traditional style and atmosphere. Cheltenham is a 15 minute bus trip away, and there are plenty of other places to visit nearby. Bar and restaurant service excellent, and all food well presented and tasty.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2015
Short break. Didn't use the restaurant due to surcharge Lovely area. Great for a short break.
5 out of 5
Recommended
for Everyone
by A verified traveller

A great place to stay

Posted 14-Aug-2015
Pros: Good location , about two miles from the centre of Cheltenham , with convenient access to surrounding areas . The gym and swimming pool are a bonus.
Location: Good shops , bars , and restaurants in Cheltenham , easy access to explore the Cotswolds villages .
Stayed at this hotel last year , although that stay was good there have been several improvements since that time .
4 out of 5
Recommended
for Everyone
by A verified traveller from nottingham

A bit noises

Posted 06-Aug-2015
Room noisy kids running riot could do with lift in room we stopped in
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2015
Lovely hotel, the staff were very helpful and friendly. Room was clean and was impressed by how big the rooms were. The hotel facilities such as the swimming pool and bar were a great addition to the stay. Would reccommend.
3 out of 5
by A verified traveller

Posted 05-Aug-2015
Ok hotel, but needs bringing up-to-date. Wifi is poor. Decor is dated. Unfortunately our 'double' room consisted of two singles pushed together and a zip-up duvet put on top. Not the best.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Posted 26-Jul-2015
Pros: Unfortunately, we came down half an hour late for breakfast but the staff still bent over backwards and provided us both with a cooked breakfast!
Location: Pretty well located near to the centre of Cheltenham which is a shoppers haven!! Brilliant stay overall.
I would recommend anyone to stay at this hotel. It was comfortable, clean and the staff were extremely helpful. Would stay again without a shadow of a doubt.
3 out of 5
Recommended
for Everyone
by A verified traveller from USA

Comfortable. Good bed and linens.

Posted 14-Jul-2015
Pros: Quiet, clean room
Cons: Information on check in.
Location: N/A
No face cloths provided in the rooms. Can be a long walk down stairs to an assigned room with little access to your car.
4 out of 5
Recommended
for Couples
by A verified traveller from Edinburgh

Good hotel convenient location

Posted 08-Jul-2015
Pros: Friendly relaxed atmosphere Late food available in bar till 10 pm, Spa facilities, we used swimming pool on both nights of our stay
Cons: Breakfast staff too efficient, we came back to our table with breakfast we collected from buffet and our table was totally cleared, but not a problem
Location: New Minster church in centre Old town shopping area, Town Hall, Park, Wilson museum St James car park machine to buy map had run out no £1.00 return
We were en route from Edinburgh to Frome and decided to book an overnight stay to break and enjoy the journey to and from.