Family Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews of Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

3 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 582 out of 1871 reviews" "
Rating 8 - Good. 486 out of 1871 reviews" "
Rating 6 - Okay. 348 out of 1871 reviews" "
Rating 4 - Poor. 236 out of 1871 reviews" "
Rating 2 - Terrible. 219 out of 1871 reviews" "

6.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edmond, Glen Burnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for staying with us, Edmond! We're so glad to hear you enjoyed your stay and look forward to your next visit. We hope you have a wonderful day!

8/10 Good

Michael, Virginia Beach

Travelled with partner
Liked: Staff & service
The staff at the hotel were wonderful, but the property is really depressing looking, and our room had ants.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Michael, I'm sorry to hear about your experience. It sounds like the staff did their best to make your stay comfortable despite the property's appearance along with the ant issue and we are addressing this immediately. We are actively undergoing renovations to improve guest satisfaction and overall experience. We hope to have the honor of welcoming you back should your travels ever bring you back to Williamsburg. Thank you for the feedback!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Quiet
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Michael! We look forward to welcoming you back if your travels ever bring you back to Williamsburg. Take care!

10/10 Excellent

Jameer

Travelled with partner
Liked: Amenities
Great place to stay
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Jameer! We're glad you enjoyed your stay and look forward to seeing you again. Take care!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and clean.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Joe! We're glad you enjoyed your stay and look forward to seeing you again. Take care!

10/10 Excellent

Alphonso

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you for staying with us, Alphonso! We're glad you enjoyed your stay and look forward to your next visit to Williamsburg. Take care!

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay with the family, great breakfast & location is convenient!!
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 15 Apr 2024
Thank you very much for your kind feedback, Samantha! We look forward to welcoming you back on your next visit!

10/10 Excellent

LaTrice

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Everyone was friendly.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 12 Apr 2024
Thank you for the kind words, Latrice! We look forward to seeing you again. Take care!

6/10 Okay

Chelsea

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The building was not kept up well, I didn’t feel like rooms were thoroughly cleaned, they were dusty, the shower curtain was dirty and there were patches of the wall peeled.
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 9 Apr 2024
Thank you for staying with us, Chelsea. I'm sorry to hear about your experience. It sounds like the maintenance and cleanliness standards of the building were not up to par. Cleanliness and upkeep are essential for creating a comfortable environment for guests. It might be worth bringing your concerns to the attention of the management or staff so they can address these issues and improve the quality of their accommodations. Your feedback can help them make necessary improvements for future guests. We hope to see you again in the future if your travels ever bring you back to Williamsburg. Take care!

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe hotel near Busch Gardens. The breakfast buffet was very good, with no extra charge.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 5 Apr 2024
Thank you for staying with us, Ryan! We're so glad you enjoyed your stay with us and we hope to have the opportunity to welcome you back. Take care!

8/10 Good

Shenora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Slept good for a quick rest stop before continuing on our Spring Break road trip. Could use a bathroom update as far the walls and floor but still not enough to not stay here.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 5 Apr 2024
We're glad to hear you enjoyed your stay, Shenora! We appreciate the feedback regarding the bathrooms and hope to see you again if your travels ever bring you back to Williamsburg! Take care.

10/10 Excellent

John

Travelled with family and small children
Liked: Property conditions & facilities
The staff was very helpful and recommended restaurants
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
We're glad to hear that our staff was able to assist you during your stay and provide recommendations for restaurants. We believe that part of the hospitality experience is offering guidance and suggestions to enhance our guests' enjoyment of the local area. If you ever find yourself back in the area, we'd love to welcome you again and perhaps offer more recommendations for you to explore. Thank you for choosing our hotel!

10/10 Excellent

Mohammad, Vienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and updated. The staff were responsive, professional, and patient. Overall, it was a pleasant and enjoyable stay.
Stayed 4 nights in Mar 2024
Response from Country Inn & Suites on 30 Mar 2024
Thank you for sharing your experience! We're thrilled to hear that you found our hotel clean and updated, and that our staff provided responsive, professional, and patient service. We strive to ensure every guest has a pleasant and enjoyable stay, and we're delighted that we met your expectations. We hope to welcome you back again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean,
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Sarah! We're glad to see you enjoyed your stay and hope to see you again in your next visit to Williamsburg, Virginia!

6/10 Okay

Giacomo

Travelled with group
I provided feedback with my concern of an inoperable fridge and a clogged bathroom sink. My concern was only acknowledged, but not rectified during my stay. Disappointing. The bed was comfortable though
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Giacomo. We apologize for the issues faced during your stay. I couldn't find any notes in our front desk log regarding this or we would have been more than happy to resolve this for you! We hope you give us another chance in the future. Take care.

10/10 Excellent

Marlon, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Thank you for staying with us, Marlon! We're glad you enjoyed your stay and hope to see you again.

6/10 Okay

Charlotte

Liked: Staff & service
The front desk staff were friendly and attentive. The lobby appears to be remodeled, but the room could also use an upgrade. The major issue was that we found a HUGE dead spider in the sofa bed.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 27 Mar 2024
Charlotte, thanks for staying with us and we sincerely apologize for the issue faced during your stay. Next time you visit, please don't hesitate to come down to the front desk with any concerns or issues as that is what we're here for! :) We hope to see you again. Take care!

6/10 Okay

Daniel

Stayed 7 nights in Mar 2024
Response from Country Inn & Suites on 7 Apr 2024
Thank you for staying with us, Daniel! We hope you enjoyed your stay! Take care.

10/10 Excellent

Jaxon, Southport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, one of my favorite stays so far!!!
Stayed 1 night in Mar 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for staying with us, Jaxon!! We're so pleased to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for wheelchair accessible. Staff was great getting us a ground level floor.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 27 Feb 2024
Thank you for staying with us, Michelle! We're glad you enjoyed your stay and hope to see you again!

8/10 Good

Jeremy, USAF Academy

Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for staying with us, Jeremy! We're glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Stacey

Stayed 4 nights in Feb 2024
Response from Country Inn and Suites on 21 Mar 2024
Thank you for the review, Stacey! We hope to see you again soon!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 27 Feb 2024
Thank you for staying with us, Candice! We hope to see you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 14 Feb 2024
Thank you for staying with us, Jonathan! We're glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Tony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 8 Feb 2024
Thank you for staying with us, Tony! We're glad you enjoyed your stay and hope to see you again if your travels ever bring you back to Williamsburg! Take care.

6/10 Okay

Delicia

Business traveller
Liked: Staff & service
I like that it was quiet during the time I visit. I like that i did not have to travel far.
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on 31 Jan 2024
Thank you for staying with us, Delicia! We're glad you enjoyed your stay and hope you take care!

10/10 Excellent

C G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly. Clean!
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on 29 Jan 2024
C G, thank you for staying with us! We're glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Kim, Prince Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on 22 Jan 2024
Thank you for staying with us, Kim! We're glad you enjoyed your stay and hope to see you again!

6/10 Okay

Darah

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was a little dirty when checking in just around corners and baseboards.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 29 Feb 2024
We appreciate your feedback, Darah.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Country Inn & Suites on 15 Jan 2024
Thank you for staying with us, Richard! We hope to see you again soon. Take care!

6/10 Okay

jennifer

Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 29 Feb 2024
Thank you for staying with us, Jennifer.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 15 Jan 2024
Thank you for staying with us, Deborah! We look forward to your next visit. Take care!

10/10 Excellent

Amy

Stayed 1 night in Jan 2024
Response from Country Inn & Suites on 15 Jan 2024
Thank you for staying with us, Amy! We look forward to seeing you again soon. Take care!

10/10 Excellent

WEIGANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 7 Jan 2024
Thank you for staying with us, Weigang! We hope to see you again in the future! Take care :)

10/10 Excellent

Elena

Liked: Amenities
Checkin and checkout were quick. The room looked great. Service was good. I would definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 15 Jan 2024
Thank you for staying with us, Elena! We appreciate the kind words and look forward to your next stay. Take care!

8/10 Good

Robyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quick stay.
Older hotel but great location to Bush gardens. The family suite was nice and roomy.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 31 Jan 2024
Thank you for staying with us, Robyn! We're glad you enjoyed our spacious family suite and hope to see you again in the future! Take care.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the room were in a great location and
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Amy! Happy New Year!

8/10 Good

kevin

Liked: Staff & service, amenities, property conditions & facilities
Just outside of walking distance to Colonial Williamsburg, Country Inn was still conveniently situated. Staff was helpful, Breakfast was good: waffle machine, eggs and sausage, etc., but mad rush for food and people that can't clean up after themselves. Rooms were fine, generally clean (don't expect spotless), the microwaves don't get cleaned every time I feel. Overall it's par for the course at this price point.
Stayed 2 nights in Dec 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Dec 2023
Response from Assistant General Manager on 31 Dec 2023
Hello, April! Thanks for leaving a review. We are glad to see you enjoyed your stay with us! We hope to see you again soon!

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Provided my own housekeeping-not pleased
Arrived to find the sheets were disgustingly dirty - black marks on the pillow cases and unmentionable stains on the sheets. Was offered new sheets which I had to change. Was not offered any discount or anything.
Pillow cases.
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 31 Dec 2023
Hello, Krista. Thank you for taking the time to write a review. We apologize about the experience you had during your stay with us. We have spoken with housekeeping to ensure a similar situation does not occur in the future. We value your comments, and will use them to fine tune our operations.

10/10 Excellent

Jared

Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Jared! Happy New Year!

8/10 Good

Shelley

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel was just OK. Standard rooms, nice breakfast choices. Room not terribly clean.
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Great location if you're headed to Busch Gardens or Water Country
Stayed 1 night in Dec 2023

10/10 Excellent

Aniyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing!! Everything was comfy and clean. No problems what so ever! And breakfast was amazing!! 10/10 on my list. Was an amazing stay!
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Aniyah! We're happy you enjoyed your stay and wish you a happy new year!

4/10 Poor

Arjana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff
Front staff was not friendly. Only received one towel for three people. Accidentally left my water bottle in my room. Front desk was very rude about going back to get it. When we called they said it wasn’t turned in. So we went back to the hotel and asked if we can go get it. The lady at the desk acted angry that we wanted it back.
Stayed 1 night in Dec 2023

10/10 Excellent

Todor

Travelled with family
Liked: Cleanliness, staff & service
Residual odor, maintenance issues.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cecilia, Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel is very kind and friendly. My family liked this hotel very much. Clean, accessible and affordable.
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Cecilia! We're glad you enjoyed your stay and wish you a happy new year!

10/10 Excellent

Travon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Travon! We hope to see you again and wish you a happy new year!

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
The staff was amazing!!!! The room was nice! It was a clean convenient to everything!
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 2 Jan 2024
Thank you for staying with us, Maria! We're so glad you enjoyed your stay and hope to see you again in the future. We wish you a happy new year!