Beautiful Chateau - sadly a terrible experiece
We stayed 2 nights to celebrate my husband’s birthday. Our room was a lovely two room suite in the tower, accessed by a separated wooden staircase. The owner gave us a detailed tour of the rooms; how to operate the air conditioning and a gadget used to turn on the power circuits. We were instructed not to bring any food or drink into the chateau. Dinner was good in parts, fair level of cuisine at best. We informed them of our dietary requirements in advance, these were accommodated. It was not clear how much dinner or the wine would be. There are no wine lists or options for prices. Lovely chateau, it is the owner’s home and they are very proud of it. But there is a huge tension between the chateau being a home and a business. We came under a great deal of verbal criticism for things we did, or didn’t do, during our stay. We were told repeatedly that this is NOT a hotel. Sunday night there was a power cut. The owner accused us of causing the power cut by plugging in a power adapter with 1 Iphone charger and a child’s DVD player. This resulted in a confrontation & argument with the owner directly accusing and insulting us and upsetting our children. It is totally unacceptable to criticise, shout at, threaten and insult your guests. We left extremely unhappy & exhausted. Our stay cost more than €750.
Pros: Lovely setting, buildings and pool.
Cons: The service - we were told off and criticized many times. This is NOT a hotel - it is advertised as a hotel with restaurant, it is not.