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"The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged. "

"Our room was quite basic and a bit dated, but clean and tidy. There was a great selection of options for breakfast and it was delicious! The staff were all very friendly and helpful. We had a lovely meal the night before for my Dad's 80th and the food was delicious and the staff were very attentive. Thank you!"

"Perpetually understaffed. Seems to be an ongoing issue based on other reviews. One staff member running the restaurant and reception so you have to hunt them down to check in and then hope you can get a table. And then it's an extremely long wait to get any service. During my stay I witnessed other customers clearing tables to help the rushed and visibly stressed member of staff"