BBQ/picnic Area

Reviews of Rodeway Inn at Lake Powell

2 out of 5
Rodeway Inn at Lake Powell
107 S Lake Powell Blvd, Page, AZ

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 202 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean, very comfortable, nice sliding glass door with view of pool, and could keep an eye out on my vehicle through the peep hole. I would return to this motel again if I'm in the area.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Kathryn,Thank you for taking the time to share your positive experience at our motel. We're delighted to hear that you found our rooms to be mostly clean and very comfortable. It's great that you enjoyed the sliding glass door with a view of the pool. We appreciate your feedback and look forward to welcoming you back whenever you're in the area.SincerelyHotel Manager

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Javier,Thank you for giving us a perfect rating! We're thrilled to hear that you had a wonderful experience at our hotel. Providing exceptional service and creating memorable stays is our top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.SincerelyHotel Manager

6/10 Okay

Kent

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No parking spaces and WiFi is not working.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Kent,Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the lack of parking spaces and the WiFi not working. We understand the importance of these amenities and we are actively working to address these concerns. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.SincerelyHotel Manager

10/10 Excellent

Raymond, Nepean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Apr 2024
Dear Raymond,Thank you for the perfect rating! We're thrilled to hear that you had such a positive experience during your stay at our hotel. Providing exceptional service and creating memorable stays is our top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.SincerelyHotel Manager

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Apr 2024
Dear Perla,Thank you for the perfect rating! We're delighted to hear that you had such a positive experience during your stay at our hotel. Providing exceptional service and creating memorable stays is our top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.SincerelyHotel Manager

8/10 Good

simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Apr 2024
Dear Simone,Thank you for your review and for choosing our hotel. We're glad to hear that you had a positive experience during your stay. We appreciate your feedback and will continue to strive for excellence. We hope to have the opportunity to welcome you back in the future.SincerelyHotel Manager

6/10 Okay

Jiawen

Travelled with group
Liked: Amenities
Disliked: Staff & service
Close to many restaurants and supermarkets. No room service during my stay. The sheets are not very clean. The front desk stuff is very friendly
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 20 Mar 2024
Dear Jiawen,Thank you for your review and feedback. We're glad to hear that you appreciated our convenient location and friendly front desk staff. We apologize for any inconvenience caused by the lack of room service and the cleanliness issue with the sheets. We will address these concerns with our team to ensure improvements. We hope to have the opportunity to welcome you back for a better experience.Sincerely, Hotel Manager

6/10 Okay

Richard Paolo

Business traveller, Travelled with partner
Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Richard Paolo,Thank you for taking the time to review our hotel on Expedia. We appreciate your feedback and value your opinion. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely, Hotel Manager

2/10 Terrible

Andrie

Disliked: Cleanliness, staff & service
When i arrive on march 8..i can not check in because should be check out 10:30 am..and i came 09:45am.i just want to check in for take shower and take a rest only 45 minutes.. not allowed to check in and have to pay again just came from antelope upper canyon shocked by the inhumane staff..I was booked from March 7 in the evening..late check in because it was too far to come at the hotel
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Andrie,Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your check-in process. We understand that after a long journey and visiting Antelope Upper Canyon, you were looking forward to taking a shower and resting for a short while. We apologize for any miscommunication or inconvenience caused by our staff. We appreciate your feedback and will consider it to improve our service. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Jeremy,Thank you for your excellent score of 5 out of 5! We're delighted to know that you had a nice stay at our hotel looking at a 5-star rating. We appreciate your feedback and look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 Good

Raul

Travelled with family
Liked: Staff & service, property conditions & facilities
Would like to see more towels per person and the toilet paper stocked instead of left empty. Stained sheets and musty smell. Can provide pictures.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Raul,Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay, including the lack of towels, empty toilet paper holders, stained sheets, and a musty smell. We take these matters seriously and will address them with our housekeeping team to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 Okay

Joanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Mar 2024
Dear Joanna,Thank you for sharing your rating and feedback with us. We appreciate your honest review. If there are specific areas where we can improve, please let us know so we can address them accordingly. We value your feedback and strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Naftuli

Liked: Amenities
Was easy and smooth
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Mar 2024
Dear Naftuli,Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience at our hotel was easy and smooth. Providing a seamless and hassle-free stay is our top priority. We appreciate your kind words and hope to have the opportunity to welcome you back in the future for another enjoyable experience.Sincerely, Hotel Manager

10/10 Excellent

Ramona

Liked: Cleanliness
The area is not that great but we were only there two nights. It was okay for a quick vacation.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Ramona,Thank you for your feedback. We are glad to hear that your quick vacation stay with us was satisfactory. While the area may not have met your expectations, we hope that the overall experience was enjoyable. We appreciate your review and hope to have the opportunity to welcome you back for a longer stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Diane,Thank you for taking the time to leave us a 5-star review on Expedia! We are thrilled to hear that you had such a positive experience during your stay with us. We strive to provide exceptional service and it's rewarding to know that we succeeded in meeting your expectations. We hope to see you again soon!Sincerely, Hotel Manager

10/10 Excellent

Jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 12 Feb 2024
Dear Jose Antonio,Thank you for your excellent rating on Expedia. We're thrilled to hear that you had a fantastic experience during your stay at our hotel. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

2/10 Terrible

Jenna

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited at the front desk for 45 minutes to check in with no help from anyone. Ended up having to find a different hotel last minute. Would not recommend
Stayed 1 night in Feb 2024
Response from Thomas on 11 Feb 2024
Thank you for sharing your feedback. We are disappointed to learn about your experience and would like to address the concerns raised in your review.We sincerely apologize if there was any confusion regarding the waiting time at our reception. Upon reviewing our records and surveillance footage, we found that you waited for approximately 11 minutes, not the 45 minutes mentioned in your review.Please understand that, on the occasion you visited, our team was assisting another guest outside the lobby. We strive to maintain a maximum time limit of 15 minutes when stepping away from the reception, and we sincerely appreciate your patience during this time.Our commitment to resolving issues promptly is reflected in our policy of addressing room concerns within 15 minutes. However, as our rooms are situated on the exterior, it occasionally takes up to 5 minutes for us to reach them.We place a sign indicating our absence from the reception but understand that it might not explicitly state the exact return time due to the nature of the tasks involved. We appreciate your understanding and hope you consider updating your review with the accurate waiting time of 11 minutes.We regret any inconvenience caused and assure you that your experience is not reflective of our usual standards. We genuinely hope you give us another chance, as we believe you would have had a great stay if not for this isolated incident.Thank you for your understanding.Best Regards,Hotel Manager

8/10 Good

Jung Hoon, San Diego

Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Mar 2024
Dear Jung Hoon,Thank you for taking the time to rate and review your recent stay with us. We're glad to hear that you had a positive experience overall. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back.Sincerely, Hotel Manager

2/10 Terrible

chirag

Disliked: Staff & service
The property was closed and booking dot com did not give a refund
Stayed 1 night in Jan 2024
Response from Hotel Manager on 17 Feb 2024
Dear Chirag,Kindly contact the site where you have reserved the room.RegardsHotel Manager

6/10 Okay

Jan

Travelled with partner
Was clean & tidy but dated.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Jan,Thank you for your review! We appreciate your feedback and are glad to hear that you found our hotel clean and tidy. We understand that the dated appearance may have affected your experience, and we will consider this as we continue to improve our facilities. We value your feedback and hope to have the opportunity to provide you with an even better experience in the future.Sincerely, Hotel Manager

8/10 Good

Monica Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 25 Jan 2024
Dear Monica, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
I don’t think the toilet was actually bolted to the floor but it did flush. The tv didn’t work but we just needed to sleep so it was fine.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 23 Jan 2024
Dear Brandi,Thank you for your feedback. We are glad to hear that despite the issues with the toilet and TV, you were still able to have a positive experience during your stay. Your input is valuable to us, and we will address the maintenance issues you mentioned to ensure a more enjoyable experience for future guests. We look forward to welcoming you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Sergei

Stayed 1 night in Jan 2024
Response from Hotel Manager on 8 Jan 2024
Dear Sergei,Thank you for choosing to stay with us and for taking the time to share your positive experience. We are thrilled to receive your 5-star rating and are delighted to hear that you had an exceptional stay at our hotel.We truly appreciate your feedback and look forward to welcoming you back for another outstanding experience in the future.SincerelyHotel Manager

10/10 Excellent

Jordan

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Guest,Thank you for the fantastic 5-star rating! We're thrilled that you had a great experience during your stay. We can't wait to welcome you back for another wonderful visit.Sincerely, Hotel Manager

10/10 Excellent

CAROL, Hurricane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. Room spacious and clean. Breakfast was good also.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 30 Dec 2023
Dear Carol,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our staff pleasant, the room spacious and clean, and enjoyed the breakfast. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback is truly appreciated. We look forward to the opportunity to welcome you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Jimmy, Scottsdale

Stayed 2 nights in Dec 2023
Response from Hotel Manager on 30 Dec 2023
Dear Jimmy,Thank you for the fantastic 5-star rating! We're thrilled to hear that you had a great experience during your stay Your feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.Sincerely, Hotel Manager

4/10 Poor

Mario

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Dear Mario,We appreciate your feedback and are sorry to hear that your experience fell short of expectations. We take all feedback seriously and will use it to improve our services. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Kyunglyul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 23 Dec 2023
Dear Kyunglyul,Thank you for the outstanding 10 out of 10 reviews! We are thrilled to hear that you had a fantastic experience. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

10/10 Excellent

bonnie sue

Before I came here, I saw alot of negative reviews. They are not true. Friendly staff! Nice room!
Stayed 1 night in Nov 2023
Response from Hotel Manager on 4 Dec 2023
Dear Guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our staff to be friendly and that you enjoyed your stay in a nice room. We appreciate your kind words and are delighted to have exceeded your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Mikayla

Stayed 1 night in Nov 2023
Response from Hotel Manager on 18 Dec 2023
Dear Mikayla, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable room for a low rate. Good location to explore the lake and local attractions/parks.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Guest,We greatly appreciate your positive feedback. It brings us joy to learn that you enjoyed our clean and comfortable accommodations at a reasonable rate and that our location provided easy access to the lake and local attractions. Your satisfaction is our top priority, and we are thrilled to have contributed to your memorable experience. We eagerly await the opportunity to welcome you back for another delightful stay.Sincerely, Hotel Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear John,Thank you for the positive feedback. We're thrilled to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to Safeway supermarket and gas station. Breakfast from 7am.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Jason,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel's location convenient, with nearby access to a Safeway supermarket and gas station. Additionally, we're glad to know that our early breakfast service met your needs. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Jose

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Jose,Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience during your stay. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear James,Thank you for your perfect rating! We're thrilled that you had a fantastic experience at our hotel. Your positive feedback means a lot to us, and we can't wait to welcome you back for another memorable stay.Sincerely, Hotel Manager

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Juan,We're thrilled to hear that you had a great time at our hotel! Your satisfaction is our priority, and we look forward to providing you with more memorable experiences in the future.Sincerely, Hotel Manager

4/10 Poor

Timothy

Disliked: Amenities, property conditions & facilities
Rundown and shabby property in a great location. The towels were sandpaper.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Timothy,Thank you for sharing your feedback with us. We're disappointed to hear about your experience, and we take your comments seriously. We are committed to providing a comfortable and enjoyable stay for all our guests, and we will address the issues you've raised to ensure improvements are made. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely, Hotel Manager

2/10 Terrible

Katya, N/A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived for my reservation there were no parking spaces for me and the staff was extremely rude and unprofessional to me when I asked them about the parking. In addition, the room I stayed in was FILTHY and the amenities didn’t work properly. Lastly, I couldn’t even sleep because of how noisy it was outside my room.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Katya,We are truly sorry to hear about the challenges you faced during your stay. This is not the experience we strive to provide our guests, and we apologize for falling short of your expectations. Your feedback is invaluable, and we will address these issues to ensure that necessary improvements are made. We hope to have the opportunity to regain your trust and provide you with a much-improved stay in the future.Sincerely, Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was across the street from all the events
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear James,We're thrilled to hear that our hotel's prime location added to your overall experience. We strive to provide convenience and comfort to our guests, and we're glad to have contributed to your enjoyment. We look forward to welcoming you back for more memorable stays in the future.Sincerely, Hotel Manager

6/10 Okay

Bianca

Travelled with group
It’s an average place. My only complaint is about the breakfast time. I wasn’t expecting any big breakfast meal, but I was at least hoping in having coffee before 7am.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Bianca,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the breakfast timing. We appreciate your input and will certainly consider it for future improvements. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.Sincerely, Hotel Manager

8/10 Good

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service
Nice
The room was tidy. The fridge and microwave in the room worked well.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Jeremiah,We're delighted to hear that you found the room tidy and that the fridge and microwave met your expectations. We strive to provide a comfortable and convenient stay for all our guests, and we're glad to hear that you enjoyed these amenities. We look forward to welcoming you back for more enjoyable stays in the future.Sincerely, Hotel Manager

4/10 Poor

Markus

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Markus,Thank you for taking the time to share your feedback with us. We value all comments from our guests and would appreciate the opportunity to learn more about your experience so we can address any concerns you may have had. We hope to have the chance to improve your perception of our hotel in the future.Sincerely, Hotel Manager

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was exactly as expected for the price.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Angela,We're glad to hear that our hotel met your expectations and provided value for the price. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Okay

John

Disliked: Amenities
Room had a nice view of the courtyard. There were restaurants within walking distance. Pool was okay. The room was not in the best shape. There was hole in the ceiling above the shower, toilet lid was glued together. The towels were really bad. They were literally falling apart. Some were grayish from over bleaching. They either need to purchase new ones or change their towel service. Breakfast was average.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 5 Dec 2023
Dear John,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments have been noted, and we will be addressing these concerns to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

8/10 Good

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Lorne,Thank you for taking the time to leave us a positive review! We're delighted to hear that you enjoyed your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Sincerely, Hotel Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Super Comfortable Beds
Overnight stay & very satisfied with the hotel. Safe area & clean room. Beds were super comfortable and bedding was warm. The staff was very professional and friendly.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Jill,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a comfortable and satisfying stay. Your kind words about our safe location, clean rooms, comfortable bedding, and friendly staff are greatly appreciated. We can't wait to welcome you back for another exceptional stay.Sincerely, Hotel Manager

6/10 Okay

Letizia, scottsdale

Travelled with family
Liked: Staff & service, amenities
area good,the room very old and worn out,but close to all
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Letizia,Thank you for your review. We're pleased to hear that you found our location convenient. We appreciate your feedback regarding the room and will use it to improve our accommodations. We hope to have the opportunity to welcome you back for an enhanced experience.Sincerely, Hotel Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but clean, friendly and central.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Miranda,Thank you for your feedback. We're glad to hear that you found our hotel clean, friendly, and centrally located. We appreciate your comments and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
On a busy road, and our room was right on the road. So a bit noisy. Also disappointed that the bathtub faucet dripped all night. Terrible waste of water, and slightly annoying to hear. Another disappointment was that all plates and cups available for breakfast were styrofoam, rather than paper or something more environmentally friendly. Otherwise, comfortable enough for a budget hotel.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Dec 2023
Dear Kristin,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments regarding the noise, dripping faucet, and environmental concerns have been noted, and we will work to address these issues to enhance the experience for our guests. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

4/10 Poor

Mila

Disliked: Staff & service
There was no wi-fi in the room and the staff didn’t even attempt to fix it, they said I can come to the lobby to use it. Also TV didn’t work at all, the same response from the staff. The room had entrance from the back alley and it was a little scary and I didn’t even see the pool.
Response from Hotel Manager on 11 Dec 2023
Dear Mila,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues to ensure a more enjoyable experience for our guests in the future.Sincerely, Hotel Manager