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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Comfortable hotel with free breakfast and 24-hour fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Homewood Suites by Hilton Richmond-West End/Innsbrook

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Exterior
Premium bedding, individually furnished, desk, iron/ironing board
Coffee service
Lobby

Overview of Homewood Suites by Hilton Richmond-West End/Innsbrook

8.2

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

4100 Innslake Drive, Glen Allen, VA, 23060
  • Popular LocationShort Pump Town Center5 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond13 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)28 min drive
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Room options

2 bedroom Suite King 2 double nonsmoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Glen Allen

Located in Glen Allen, Homewood Suites by Hilton Richmond-West End/Innsbrook is in the business district and near a train station. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Lewis Ginter Botanical Garden and River City Roll are also worth visiting.

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 13 min drive
  • Carytown - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • Golden Corral - 18 min walk
  • Starbucks - 3 min drive
  • Noodles & Company - 9 min walk
  • Capital Ale House - 7 min walk
  • Silver Diner - 5 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel in the business district
Consider a stay at Homewood Suites by Hilton Richmond-West End/Innsbrook and take advantage of free on-the-go breakfast, a free food/drink shopping service and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a fireplace in reception and a 24-hour gym.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • A seasonal outdoor pool, express check-out and barbecues
  • A front desk safe, laundry services and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All 123 individually furnished rooms feature perks such as premium bedding and air conditioning, as well as amenities such as separate dining areas and free weekday newspapers.
Extra amenities include:
  • Heating and ceiling fans
  • Sofa beds and free cots/infant beds
  • Bathrooms with showers and shower/bath combinations
  • 47-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 743 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Building
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 10 PM
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10 PM.

How much does it cost to stay at Homewood Suites by Hilton Richmond-West End/Innsbrook?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond-West End/Innsbrook on 4 Apr 2024 start from £108.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Checkout is at noon.

Where is Homewood Suites by Hilton Richmond-West End/Innsbrook located?

Situated in the business district, this hotel is 2.7 mi (4.4 km) from Short Pump Town Center and within 6 miles (10 km) of Virginia Hospital & Health and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 765 reviews" "
Rating 8 - Good. 203 out of 765 reviews" "
Rating 6 - Okay. 94 out of 765 reviews" "
Rating 4 - Poor. 53 out of 765 reviews" "
Rating 2 - Terrible. 51 out of 765 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clear and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Dionte

Stayed 2 nights in Feb 2024

2/10 Terrible

Katie

Stayed 1 night in Feb 2024

2/10 Terrible

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had 2 different stores on the property and neither one had working air conditioning/heat. The third room smelled like smoke so we moved to an entirely different hotel. The staff was very accommodating and we were refunded our money.
Stayed 3 nights in Jan 2024

2/10 Terrible

Mohammed, Henrico

Stayed 1 night in Jan 2024

10/10 Excellent

Rocio

Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so sweet and understanding ! This is our 4th year staying there for Thanksgiving with our field hockey team we love it here !
Stayed 3 nights in Nov 2023

8/10 Good

Tracey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
I thought the hot breakfast had a good variety of foods and juices. The staff was pleasant and helpful. It was helpful to have the two rooms for our family of 4 plus our dog - being pet friendly was a definite plus! The property condition was okay. One of the closet doors was off the track when we arrived, and the air vent had a musty smell.
Stayed 3 nights in Nov 2023

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall good stay Room could have been cleaner. Staff was great and breakfast was very generous with lots of options. Room was spacious. However, bathroom had no toiletries. No soap at all. And the shower head was broken and sprayed all over and drenched the entire floor and even the ceiling. Very difficult to shower. It was a handicap tub and i fear someone with a disability would have had an awful experience. Hotel was clean overall.
Stayed 1 night in Nov 2023

8/10 Good

Aaron

Stayed 2 nights in Nov 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0