Ratings based on 211 verified reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 19-Jun-2019
Excellent customer service, hotel design and amenities. Good location.
Comment from Hotel Management
19-Jun-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you very much for your review, we doo look forward to welcome you back soon. With best regards, Kameha Team
5 out of 5
by a verified traveller

Posted 01-May-2019
Great property with perfect location to the airport.
Comment from Hotel Management
01-May-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you very much for your great review. We do look forward to welcome you again. With best regards, Kameha Team
3 out of 5
by a verified traveller

Clean and great service..

Posted 13-Apr-2019 on Hotels
Room was clean and the service was great, but the coffee machine didn’t work and one of the robes had a bunch of holes in it..
Comment from Hotel Management
14-Apr-2019 by Kameha Team, Hotel Management
Dear Jennifer TY, Thank you very much for taking the time to write a review. We apologise that the condition of the coffee machine and robes was not up to the standard, this is definetly not the standard we are aiming for and the respective departments have been informed in order to prevent this from happening again in future. We do hope to welcome you again in future. With best regards, Kameha Team
5 out of 5
by a verified traveller

Posted 10-Apr-2019
Comment from Hotel Management
11-Apr-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you for your review! We look forward to welcome you again at the Kameha Grand Zurich! Best regards, Kameha Team
5 out of 5
by a verified traveller

Excellent property and professional staff

Posted 01-Apr-2019 on Hotels
The hotel is super. The staff is well-trained and very professional. Housekeeping was great also. There is parking and we were able to leave the car and just take the tram around. This is our second time here. Will come back again! Thank you
Comment from Hotel Management
02-Apr-2019 by Kameha Team, Hotel Management
Dear Juan Pablo, Thank you for your great review! We look forward to welcome you again soon. Best regards, Kameha Team
5 out of 5
by a verified traveller

Posted 01-Mar-2019 on Hotels
Comment from Hotel Management
10-Mar-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you very much for your review, we are pleased that you have enjoyed your stay. We do look forward to welcome you again soon. With best regards, Kameha Team
4 out of 5
by a verified traveller

Posted 23-Feb-2019 on Hotels
Comment from Hotel Management
24-Feb-2019 by Kameha Team, Hotel Management
Dear Anonymous, thank you for your review we do look forward to welcome you again. With best regards, Kameha Team
2 out of 5
by a verified traveller

Posted 19-Feb-2019
The room was very hot and they couldn’t get the temperature down. The water was $12. The bed was very uncomfortable. The construction next door started early and was loud.
Comment from Hotel Management
20-Feb-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you for staying at the Kameha Grand Zurich. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We do apologise for any inconvenience this has caused. Sincerely, Kameha Team
5 out of 5
by a verified traveller

Posted 19-Feb-2019 on Hotels
Comment from Hotel Management
19-Feb-2019 by Kameha Team, Hotel Management
Dear Desiree, Thank you very much for reviewing our hotel we are very happy that you enjoyed your stay. We look forward to welcome you again. Best regards, Kameha Team
5 out of 5
by a verified traveller

Posted 13-Jan-2019
Comment from Hotel Management
14-Jan-2019 by Kameha Team, Hotel Management
Dear Anonymous, Thank you very much for your review, we look forward to welcome you again. Best regards, Kameha Team