Good facilities and very friendly staff. Slightly disappointing room, view over a roof, had to squeeze past a wardrobe to get into bed. Clean and quiet. In need of some refurbishment. On the whole a pleasant stay.
"Nice hotel near Loch Ard but terrible restaurant"
We stayed at the Macdonal Forest Hills hotel near Aberfoyle for 3 nights at the end of April 2017. Our experience of our stay was mixed.
- Friendly reception staff
- Excellent that fresh milk and ice are brought to the room free of charge. This was done promptly each time requested
- Very spacious feature double room with view of Loch Ard and balcony
- Good pool and jacuzzi, steam room, sauna etc
- The restaurant. This is supposed to be a AA Rosette winning restaurant so we decided to treat ourselves to a meal there on our first night. The prices were high but we thought the food would be absolutely delicious. I ordered the hake which was ok, however, my partner ordered the chicken supreme which was appalling! Chicken supreme is typically in a creamy sauce with bacon pieces. What he was served was basically a piece of chicken on a plate, with no seasoning, flavouring or sauce whatsoever. It was served with 4 tasteless chips and some seaweed that also tasted of nothing. It cost £17. I have never tasted such a bland dish, and could not believe this would be served up in a restaurant that is supposed to be a very high standard. Clearly standards have slipped since the award was given, and the quality has not been maintained in order to be worthy of a AA Rosette status. I informed the hotel of our very poor experience at the restaurant.
Housekeeping poor: room not serviced until around 4pm when we then wanted to be in our room.
Check in was quick and painless, which was good as we'd been soaked in the rain (I'm from Glasgow anyway so used to it). Room was ok, maybe not quite what I'd expect for the price but it was fine. Our room looked onto the entrance of Queen St train station, which was a nuisance in the morning as the tannoy from the station was audible from the room. If staying here again I'd be making sure our room faced onto George Square instead.
Bed was comfortable, bathroom nice.
Had breakfast in the brasserie looking onto George Square which was really lovely, the sun was out by then too. The breakfast was very good and staff were really helpful.
I'd highly recommend this hotel for location for any tourists as you're in the heart of Glasgow city centre, and as you're next to the train station it's quick getting to Edinburgh too.
You're a short walk to Merchant City with many nice restaurants and bars, shopping on Argyle St and Buchanan St, and close to a number of subway stops if you want to venture to the West End (well worth doing).
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