Ratings based on 644 verified reviews

3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Jun-2019
1 out of 5
by a verified traveller

Posted 10-Jun-2019
Comment from Hotel Management
13-Jun-2019 by Greta, Hotel Management
Dear guest, thank you for rating your stay. I am sorry we did not meet your expectations but I hope you will give us a second chance. Kind regards,
4 out of 5
by a verified traveller

Posted 05-Jun-2019
The hotel is a budget hotel so my expectations were quite low, however, the location was ok, a 15-20 minutes walk takes you to the town centre. The rooms are small but comfortable and clean and the continental breakfast is good. 10 minutes walk to underground and a bus stop 4 minutes away. Overall good value for money.
Comment from Hotel Management
06-Jun-2019 by Karen, Hotel Management
Dear Anonymous, That is a great review, thank you for taking the time to score us as feedback is really important to us. I am really glad to read that you were pleasantly surprised by your stay and that you enjoyed our location as well as our clean and comfortable rooms. I hope that we will see you again soon in our hotel, Best regards
1 out of 5
by a verified traveller

Posted 03-Jun-2019
No facilities to make tea/coffee. I understand its a budget hotel but wrongly assumed this was a basic facility in rooms.
Comment from Hotel Management
04-Jun-2019 by Karen, Hotel Management
Dear Anonymous, Thank you for taking the time to review our hotel. I am so sorry to read your stay did not meet your expectation. We do have tea/coffee facilities in the restaurant that you can access 24/7 and I am sorry you were not able to enjoy it. I hope that we will have the chance to welcome you again soon to show you we care about you, Best regards
5 out of 5
by a verified traveller

Posted 31-May-2019
Comment from Hotel Management
01-Jun-2019 by Karen, Hotel Management
Dear Anonymous, Thank you for this amazing score and for taking the time to rate us on Expedia.com. I am glad you enjoyed your stay with us and that everything met your expectation. I hope we will see you again soon, Best regards,
4 out of 5
by a verified traveller

Posted 31-May-2019
Hotel room was small but adequate. Room was clean and bed comfortable. Plug points aren’t plentiful and in awkward positions for getting ready but managed. Around a 20 minute walk to city centre or roughly £5 Uber to central station.
Comment from Hotel Management
01-Jun-2019 by Karen, Hotel Management
Dear Anonymous, Thank you so much for taking the time to review our hotel. I am glad you enjoyed your stay with us and that you rated us 8/10. I am sorry you found our plugs to be located in a weird place but lad you were able to get ready :) I really hope you enjoyed your night out in Glasgow, Best regards
4 out of 5
by a verified traveller

Posted 30-May-2019
This was a very simple hostel. It is near a few casinos so the area was loud and the garage outside was quite dirty. The inside was clean and the room was nice. They do serve alcohol in there lounge so the hostel was very loud all night. It was decent for one quick night, but I wouldn't stay here for an extended period of time.
Comment from Hotel Management
31-May-2019 by Karen, Hotel Management
Dear Anonymous, Thank you for giving us your feedback on your stay with us. I am sorry you felt our surrounding areas was loud and the car park dirty and I will make sure to let the owners of the complex and the car park know. I am glad however that you found our hotel to be cleaned and enjoyed our rooms for one night. I am sad to read you wouldn't stay with us again and I hope that you will give us another chance as it is our hope to welcome you again soon, Best regards
2 out of 5
by a verified traveller

Posted 28-May-2019
Comment from Hotel Management
30-May-2019 by Karen, Hotel Management
Dear Anonymous, Thank you for taking the time to score our hotel. I am really disappointed to see you rated us 2/5 and I do hope that you will give us another chance and that we will be welcoming you again soon, Best regards
2 out of 5
by a verified traveller

Posted 27-May-2019
Your breakfast was poor , the room , bathroom tight
Comment from Hotel Management
30-May-2019 by Karen, Hotel Management
Dear Anonymous, Thank you so much for taking the time to review our hotel ! Feedback is always very important to us and I would like to apologize as your stay did not meet your expectations. I am sad to read that you did not enjoy our delicious continental breakfast and did not like the layout of our rooms as this is not the service we strive to provide. I do hope that you still enjoyed your time in our lovely city, Best regards
2 out of 5
by a verified traveller from Somerset

Posted 26-May-2019
Very cheap and you get what you pay for. Banged my head on the over top bunk bed. Vinyl flooring throughout toilet is small a cupboard would be bigger. It was noisy the night we stayed
Comment from Hotel Management
30-May-2019 by Karen, Hotel Management
Dear Anonymous, Thank you very much for taking the time to review our hotel. I am disappointed to read that your stay did not meet your expectations and that you did not enjoy your stay with us due to the layout of the room and noise in the corridor. We do our best to do as many floor walks during the night and I apologized if we did not manage to catch up the noise. I do hope that you will give us another chance to show you we care about you, Best regards