Have stayed in this hotel quite a few times since it opened. This is the first time I have had anything negative to say. Firstly, the bedrooms are well cleaned but decor is becoming shabby. Secondly we told reception that there was a problem with the shower curtain so we couldn't use the shower. We did this on the morning after our arrival but nothing was done about it until we saw one of the housekeeping staff a day later who immediately replaced it. On the positive side: the situation is good and there is on site parking (the lower level entrance is not obvious and as a result everyone seems to pack into the upper one), rooms are spacious and the bed is comfortable, we have never heard anything from neighbouring rooms, breakfast is superb (best we have anywhere) and the spa and pool and gym area are excellent. The pool is 17m so I was able to have a good swim. If I lived locally I would probably take out a membership. Great cocktails, most devised by them and based on whisky. Staff friendly. Will stay here next time.