- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took about 25 minutes for someone to come to the door. When they finally opened the door & you step inside you get slapped in the face with the stench of cigarette smoke. Fast forward to walking in the room... I honestly think they just made the bed from the previous guest & called it good. The floor has probably never been vacuumed & the trash cans were still full. Nothing had been cleaned. The condition of the room was awful. It was painted over the wallpaper which was peeling & cracking. I walked in long enough to connect to WiFi & book another room. I called Expedia to make a complaint & when they called the owner, he hung up on them. Expedia has yet to refund me. I feel like if you are going to advertise this room, you should stand behind it. All around awful experience & customer service. Do not stay here. The Holiday Inn is not much more & so much better & definitely cleaner.