Ratings based on 185 Verified Reviews

3.6 out of 5
59% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Brisbane

Posted 14-Jun-2018
Nice hotel, close to town center, easy walk to eateries and bars. Bed was very comfortable.
5 out of 5
Recommended
for Getaway With Friends
by a verified traveller

Posted 24-Mar-2018 on Hotels
Comment from Hotel Management
03-Apr-2018 by Paul, Hotel Management
Thank you for the great review of our hotel we appreciate the feedback
4 out of 5
by a verified traveller

Stay in Gladstone

Posted 27-Feb-2018 on Hotels
the location was central to the city and easy access to shops.
Comment from Hotel Management
05-Mar-2018 by Paul, Hotel Management
Thanks for taking the time to review we look forward to seeing you again Paul
4 out of 5
Recommended
for Everyone
by a verified traveller

Overnight stay

Posted 11-Feb-2018
Only stopped one night rooms very comfortable and reception very polite.
Comment from Hotel Management
15-Feb-2018 by Paul, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul
2 out of 5
by a verified traveller

Terrible

Posted 04-Feb-2018 on Hotels
This is the worst hotel I have ever stayed in and I stay in a lot I would be lucky to give it one star
Comment from Hotel Management
08-Feb-2018 by Paul, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paul
4 out of 5
Recommended
for Everyone
by a verified traveller from Melbourne

Good hotel, excellent location

Posted 30-Jan-2018
Pros: Location
Cons: Breakfast choice
I recommend this hotel in Gladstone. Its location is excellent. Staff are good.
Comment from Hotel Management
01-Feb-2018 by Paul, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul
2 out of 5
by a verified traveller

Old

Posted 22-Jan-2018 on Wotif
It was old and way outdated. Needs a makeover pronto. The bed was comfy though.
Comment from Hotel Management
22-Jan-2018 by Paul, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paul
1 out of 5
by a verified traveller from Australia

No restaurant or bar; Dirty room; Noisy air-con;

Posted 08-Jan-2018 on Lastminute
Rooms outdated; Management didn’t care about the fact there was no restaurant or bar; Didn’t offer compensation or anything - we didn’t matter to them. Were offered Maccas as an alternative place to have breakfast!!! Lousey stay! Not worth the trip!
Comment from Hotel Management
15-Jan-2018 by Paul, Hotel Management
Thank you for taking the time to review our hotel as the Restaurant was closed over the 2 weeks during the Christmas break, all our guests were advised, as we had offered many local restaurants as alternative dining
5 out of 5
by stacey

Nice Pool!

Posted 29-Dec-2017 on Hotels
Really lovely pool and accommodating staff that allowed easy early checkin.
Comment from Hotel Management
15-Jan-2018 by Paul, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul
5 out of 5
Recommended
for Everyone
by a verified traveller from Adelaide

Hotel in the city centre

Posted 06-Dec-2017 on Wotif
Friendly and helpful staff at the reception and F&B.Nice view from my room.
Comment from Hotel Management
12-Dec-2017 by Paul, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul