Fabulous old hotel within easy walking distance of the Pyramids. The original part of the hotel is currently being restored so all available rooms are in the modern 'Garden Wing' but you can still look around the original building and two of the three restaurants are also in that part and still open. Service is impeccable and staff are super - I was even presented with a rose by one of the cleaning staff as I headed down to breakfast one morning. Make sure to book a Pyramid View Room and request a higher floor - worth the extra cost over a Garden View!
Traveller from London, UK
Ranked amongst the top three hotels for location in Africa, Middle East and Indian Ocean by the Conde Nast Traveller, UK, The …More
It's the location and staff that makes this hotel desirable. The hotel has a front row seat view of the Sphinx and Pyramids. The view from the roof is spectacular and is a great place to enjoy breakfast or dinner. But it's the staff that really sets this hotel apart. We were treated like family and the staff does whatever it takes to satisfy customer needs. The hotel has a free airport pickup and you can book a return for much less than a taxi. Trust me, you don't want to drive in Cairo. The hotel itself is a 2 star at best and the bathrooms are very small but if we ever return to Cairo we will definitely stay here again. Nothing to do with the hotel but do beware of baggage handlers at the airport. They will have you empty your wallet before you know what's going on.
"Hospitable. Welcoming. The Best Hotel Experience."
The hotel might be rated at just four stars, but it deservedly can be rated five stars because of the top customer service provided by the staff especially the hotel manger. Their utmost pleasure is to make sure you enjoy your stay at the hotel and our stay was enjoyed to the fullest, the staff were always wanting to go the extra mile to make sure we had everything we wanted and when things broke down they came straight away to fix it.
It's all about respecting them and they will respect you tenfold, a hotel experience that will all loved and I don't feel there will be another hotel I will stay at as long as I come to Cairo.
A hotel I recommend everyone to go to if coming to Cairo.
A resort not a hotel! Beautiful grounds and swimming pool area. Several great restaurants for dining. The friendly cats add a homely feel. We arrived at 3am and couldn't book in til 12pm but the lovely staff allowed us to have our room around 5am. Hotel is not near anything if you like to walk. Only 10 min taxi ride to city.
The shops across the carpark, while owners are very friendly, the silver jewelry i purchased was not hallmarked, (my own fault for not checking). JUST BE WARY.
I enjoyed this hotel, it was quiet and peaceful and the room service was good. The bath and sheets were a bit grubby but aside from that the room was comfortable and felt homily. It was like living in a comfortable bungalow and there was a nice garden outside. The swimming pool was clean and quiet and I enjoyed swimming in the ice-cold water. I felt safe in the hotel, I think it takes security seriously. There is airport style security at the hotel and they have a cute guard-dog working there as well. I slept well at nights, the bed was comfortable although there is a distant sound of fireworks across the desert. I found my own local taxi-driver called Nasser, he was funny and took me to see the sights. I enjoyed the hotel breakfast it was good and the service was efficient. As for the security situation, it is very quiet over there and there are lots of guns around but there is also a friendly atmosphere. The Egyptians have a sense of humour. My taxi-drivers last words to me were, 'Don't worry, be happy and walk like an Egyptian'.
I was very impressed by the staff and services of this beautiful hotel. I stayed there 5 days and had no issues. Honestly I was initially scared to stay here because of the negative reviews I read about rude staff or unclean/poor services, which were far from reality. I believe that having an air of humility/modesty is very important, and acting with self-entitlement or arrogance by some people against the hotel staff..which i witnessed myself, will get people no where, especially when they're visiting other countries. People arent stupid- you disrespect them, they won't assist....it's called common courtesy. It is disrespectful and appalling to see that type of immature behavior by visitors from certain groups, so I'd take some of the reviews here with a grain of salt. I personally thought the hotel was of very high caliber with extremely nice and helpful staff. They go out of their way to assist you in any way possible. The rooms were very comfortable and quiet (although I stayed at a room with no pyramid view)..so i had no issues with this. Very highly recommended :)
Southwest of Cairo’s center, the town of Giza is the second largest suburb in the world. Located on the west bank of the Nile river, Giza is most famous for its ancient structures, including the Great Pyramid of Giza and the Great Sphinx. The el Haram area is known for its nightlife.
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