Ratings based on 20 verified reviews

5.0 out of 5
83% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Aug-2019
5 out of 5
by a verified traveller

Posted 11-Jul-2019
My family loved it all, the room, food, location, gardens
5 out of 5
by a verified traveller

Brilliant 2 night stay

Posted 05-Mar-2019 on Hotels
Excellent stay, 5 star hotel. Exceptional staff and food was excellent. Overall brilliant. Only thing is that the activities nearby eg the boat trip to Ailsa Craig etc are weather dependent. Something to bear in mind.
Comment from Hotel Management
15-Mar-2019 by Jill Chalmers- Managing Director, Hotel Management
Dear Guest, Thank you so much for your lovely review but most importantly we are thrilled that you enjoyed your Glenapp experience from the personal service to the wonderful cuisine.I will share your comments with the team who will all be delighted. If you are interested in keeping up to date with castle news and hearing about any of our up and coming special offers, I recommend that you sign up to our newsletter. Hopefully we can welcome you back to the castle very soon. Best wishes, Jill
5 out of 5
by a verified traveller

Posted 18-Feb-2019
My now fiance and myself have just returned from an absolutely fantastic weekend at Glenapp Castle. From the moment you arrive at the main gates and make your way up the driveway you realise how private, intimate and spcial Glenapp truly is. My partner and were met at the front door whare we were made to feel exceptionally welcome. Our luggage was delivered to our our room promptly, so promptly it was there before us. After we were give a tour of the common rooms we were taken to our room. The room did not disappoint it was beautifully decorated, clean, warm and welcoming. As it was a wee bit late in the evening by the time my partner and I arrived we decided on ordering some snacks to our room rather than have dinner in the hotel. The Saturday morning breakfast was lovely, I had opted for the full grill breakfast, my partner had the crushed avocados served on sourdough toast topped with 2 poached eggs. My partner and I had decided to dine in the hotel in Saturday evening whare we had the 6 course gourmet meal. We decided to sit in the drawing room for a few pre dinner drinks before being led into the dining area . The dining area its self is beautiful and intimate , the meal was both well presented and flavoursome I will honestly say one of the best meals I have ever eaten. It was after dinner when I took my partner for stroll and proposed , we are now hoping to honeymoon at Glenapp. It's beautiful, private and special place to spend a few days with your loved one .
Comment from Hotel Management
19-Mar-2019 by Jill Chalmers Managing Director, Hotel Management
Many Congratulations to you both. Thank you so much for your amazing review but most importantly we are thrilled that you enjoyed your Glenapp experience from the personal service to the wonderful cuisine. Your comments will be very much appreciated by all the team. We would be thrilled to welcome you back to Glenapp for your honeymoon, please contact Siobhan Liddington who would delighted to personally make your arrangements. Best wishes, Jill
5 out of 5
by a verified traveller

Posted 13-Feb-2019
Beautiful room, in a fabulous location - one of the best meals I have ever had!!defo coming back!!
Comment from Hotel Management
15-Mar-2019 by Jill Chalmers- Managing Director, Hotel Management
Dear Guest, Thank you for your lovely review , I am so pleased to hear that you enjoyed your recent stay at Glenapp. Dining at the castle is one of the key highlights of any stay and I am delighted that you enjoyed all our wonderful cuisine. If you are planning another visit I recommend that you download our activities and experiences brochure from the website and that you sign up to our regular newsletter where you will hear about all our special offers. I do hope we can welcome you back again soon. Best wishes Jill
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Nov-2018
5 out of 5
by a verified traveller from Dunbar

Posted 11-Oct-2018
Beautiful position, great service, great food. Loved the grounds
Comment from Hotel Management
16-Oct-2018 by Tanya Orr, Hotel Management
Thank you for your kind comments and we are delighted that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by a verified traveller

Exceptional service and facilities.

Posted 27-Sep-2018
Cons: Internet speed
Incredible experience. Friendly, courteous, and helpful staff. We enjoyed every moment of our stay. Thank you.
Comment from Hotel Management
02-Oct-2018 by Tanya Orr, Hotel Management
Thank you very much for your review. We are delighted that you enjoyed your stay with us.
5 out of 5
by a verified traveller from Texas

Posted 18-Sep-2018
We had a wonderful stay at Glenapp Castle. The staff is exceptional and the grounds are beautiful.
Comment from Hotel Management
25-Sep-2018 by Tanya Orr, Hotel Management
We are delighted that you enjoyed your stay with us. and hope to have the pleasure of welcoming you back in the future.
5 out of 5
by a verified traveller

Posted 23-Aug-2018
Comment from Hotel Management
02-Oct-2018 by Tanya Orr, Hotel Management
We are delighted your enjoyed your stay with us.