Gilette Holidays from £672

First the positive. The room was clean, quiet and a short walk to the beach. Now the negative. Upon arrival there was a security gate to enter through. A numbered keypad and call button were located there. After many attempts all the call button did was ring. No one picked it up. I tried the phone number listed on the hotels.com website. That didn’t work either. Frustrated I decided to climb over the gate. The front desk person then came out. He apologized, saying he knew the call button was inoperative. Seriously? He couldn’t leave the gate unlocked? There was another secure door with a keypad at the hotel entrance. The hotel has no lift, so you have to lug your baggage in our case up stairs to the third floor. The room was obviously an attic space converted to a room. Sloping ceilings and wood beams. If you’re over 4 feet, you will hit your head getting out of bed. The A/C produced virtually nothing cold. The room was hot, at least 80 F. The front desk is unmanned after 8PM, so there’s no resolution to problems. A hostel would be much better value. No way would I stay again or recommend this hotel. I don’t often complain, but this hotel was an insult.

Excellent stay for our family with young children. Relaxing environment, amazing pool, kind staff.

I was really pleasantly surprised by how nice and comfy the hotel was, as well as being clean and well maintained. The two desk clerks were very helpful also, as well as managing the small downstairs bar which was a nice feature. The place is by the train station and it seemed perfectly safe to me. The walk to the beach was just over 15 minutes, so quite convenient.

One of the best hotels We have ever stayed in!!

Nice little hotel. Comfy beds , good location.