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Reviews of Leonardo Hotel Wolfsburg City Center

Leonardo Hotel Wolfsburg City Center
Rathausstrasse 1, Wolfsburg, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 317 out of 822 reviews" "
Rating 8 - Good. 347 out of 822 reviews" "
Rating 6 - Okay. 117 out of 822 reviews" "
Rating 4 - Poor. 30 out of 822 reviews" "
Rating 2 - Terrible. 11 out of 822 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sreejith

Liked: Cleanliness, staff & service, property conditions & facilities
Parking 15Euro per day could have been reduced
Stayed 1 night in Feb 2024
Response from M.Maschke on 8 Feb 2024
Dear guest,Thank you very much for your positive feedback. We are pleased that you enjoyed your stay at our Leonardo Wolfsburg City Center.Our hotel has both an underground parking garage and an outdoor parking lot with a total of 92 parking spaces.The parking fee is 15.00 euros per night and is in line with the market in Wolfsburg. Alternatively, there are other public parking facilities in the immediate vicinity of our building at similar conditions. Our team will be happy to provide you with further information at any time during your stay.We look forward to welcoming you again and wish you all the best until then.With kind regards

8/10 Good

László

Travelled with family
Liked: Cleanliness, staff & service, amenities
I couldn't use the sauna because everyone was naked in there. This is not customary in Hungary and I would like to protect my children from this sight. There was no warning on the sauna about how to or how not to use the room. The extra parking fee could have been better highlighted at the time of booking, as I was only there confronted with having to pay 15 EUR per day.
Stayed 1 night in Jan 2024
Response from M.Maschke on 12 Jan 2024
Dear guest,Your feedback regarding your experience in our sauna is very valuable to us. It is unfortunate that you encountered an unpleasant situation. In Germany it is common for the sauna to be used naked, but we understand that this is not the case in all cultures.Regarding parking fees, we would like to point out that our house has both an underground car park and an outdoor parking space. The parking fees are 15.00 euros per night and are adapted to the market in Wolfsburg. There are also other public parking options in the immediate vicinity of our house as an alternative.We apologize if this information was not highlighted sufficiently and we take your feedback seriously to improve our service.Best regards

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from C.Kerl on 20 Dec 2023
Sehr geehrter Gast,vielen lieben Dank für das tolle Feedback zu Ihrem Aufenthalt in unserem Leonardo Wolfsburg City Center.Es freut uns sehr zu lesen, dass wir Sie in allen Bereichen von unserem Hause überzeugen konnten und freuen uns bereits heute auf Ihren nächsten Besuch in der Autostadt Wolfsburg!Mit freundlichen GrüßenCilia KerlFront Office Agent

4/10 Poor

Yu

Stayed 1 night in Aug 2023
Response from Rezeption on 31 Aug 2023
Sehr geehrter Gast,vielen lieben Dank für das tolle Feedback zu Ihrem Aufenthalt in unserem Leonardo Wolfsburg City Center.Es freut uns sehr zu lesen, dass wir Sie in allen Bereichen von unserem Hause überzeugen konnten und freuen uns bereits heute auf Ihren nächsten Besuch in der Autostadt Wolfsburg!Mit freundlichen GrüßenMelissa MaschkeFront Office Agent

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a quick stopover, clean, easy to park (chargeable). On edge of town but can walk to the Autostadt and football ground
Stayed 1 night in May 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Staff was very accommodating & friendly. Most attractions are a simple bus ride or short walk away. Would certainly stay here again!
Stayed 2 nights in Oct 2022

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Soo Hee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omelet is a real fresh and excellent for the breakfast. Many restaurants are around there, especially La Fontana, Italian restaurant is a perfect. Hotel bathroom needs to be remodeling. It is too old and small.
Stayed 5 nights in Oct 2022

10/10 Excellent

Samuel

Stayed 7 nights in Sep 2022

8/10 Good

frank

Stayed 1 night in Aug 2022

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern with all facilities
I stayed here 6 years ago and it was good but tired. It is now extended and fully refurbished. Large comfortable rooms with good restraint and excellent breakfast. Location is ideal for shopping etc.
Stayed 2 nights in Aug 2022

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Jun 2022

6/10 Okay

Mari

Stayed 2 nights in Jun 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Esmael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast and comfy beds
Very nicely located hotel in Wolfsburg with fantastic breakfast and comfy beds. Pool isn’t really for swimming lengths in but has a nice sauna!
Stayed 3 nights in Nov 2021
Response from Leonardo Hotel Wolfsburg City Center on 30 Dec 2021
Dear Esmael, thank you very much for the positive Feedback regarding your stay at our Leonardo Wolfsburg City Center. We are really glad, that you liked all areas, but especially the central location of our hotel. We hope to welcome you again soon and wish you a good time. Best regards Vanessa Czech Ass. Front Office Manager

8/10 Good

Honey Van Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend trio
Overall stay was great and organized! The breakfast is outstanding but the bed is quite saggy and uncomfortable. It was a relaying weekend with sauna and pool which is in accordance to the CoVid rules.
Stayed 1 night in Dec 2021
Response from Leonardo Hotel Wolfsburg City Center on 30 Dec 2021
Dear Honey van Mae, thank you very much for taking the time to rate your stay at our Leonardo Wolfsburg City Center. We are really glad, that you liked almost all areas of our hotel and rated us positively. But as we could read, you weren’t happy with the comfort of our beds. Our staff is at your disposal 24/7 during your stay. You are welcome to contact us regarding every situation, so we have the chance to handle at that moment right when you are not satisfied with our services. We are willing and do our best to make our guests happy every day. A room exchange is possible at any time, depending on availability. We hope to welcome you soon again in our Leonardo Hotel Wolfsburg City Center and wish you all the best. Sincerely, Vanessa Czech Ass. Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Raqif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wolfsburg RL
Very well organized for COVID with sanitizer everywhere and good guidance for distancing.
Stayed 5 nights in Oct 2020

10/10 Excellent

Heeyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Toshiaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

YH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Rohit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience..
Stayed 2 nights in Oct 2019
Response from Maike Kassel, Ass. Front Office Manager on 24 Oct 2019
Dear guest, thank you for taking the time to evaluate your stay. We are really glad that you could enjoy your time and rated us so positively. We are looking forward to welcome you soon again. Best regards

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Enjoyed the complimentary beverages and snacks in the lobby. Pool was welcoming, location was good for walking to train station and VW park. Staff was extremely helpful and considerate. Good breakfast!
Stayed 2 nights in Sep 2019
Response from Maike Kassel, Ass.Front Office Manager on 24 Oct 2019
Dear guest, thank you for taking the time to evaluate your stay with us. We are really happy that you felt comfortable and enjoyed our welcome snacks as well as free coffee and soft drinks. We are really good located to visit all sight seeings in Wolfsburg without a car. We are looking forward to welcome you again. Best regards

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly atmosphere, very clean, modern and great breakfast!
Stayed 1 night in Sep 2019
Response from Leonardo Hotel Wolfsburg on 29 Sept 2019
Dear guest, thank you very much for rating your stay. We are glad that we could meet your expectations and you could feel comfortable at our hotel. We hope to welcome you again soon and wish you all the best until then. Sincerely, Vanessa Czech Front Office Agent

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very comfortable stay
Stayed 1 night in Sep 2019
Response from Leonardo Hotel Wolfsburg on 29 Sept 2019
Dear guest, we are glad that you could enjoy your stay with us and rated us positively. We hope to welcome you again soon and wish you all the best. Sincerely, Vanessa Czech Front Office Agent

8/10 Good

E, USA

Travelled with partner
Liked: Cleanliness
Good location, shopping, and restaurants. Comfy beds breakfast a bi5 over priced!
Stayed 2 nights in Sep 2019
Response from Leonardo Hotel Wolfsburg on 29 Sept 2019
Dear guest, thank you for giving us a feedback regarding your stay at our hotel. We think it's great that you liked that we are located directly at the city center of Wolfsburg. We are already looking forward to welcome you again, soon. Sincerely, Vanessa Czech Front Office Agent

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice rooms, breakfast is very complete with many options, overall experience was excellent very recommended for business trips and even family stays.
Stayed 10 nights in Aug 2019

10/10 Excellent

praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019
Response from Annamarei Lange, Leonardo Hotel Wolfsburg on 26 May 2019
Dear Guest, We are really sorry we couldn’t meet your expectations. We would be glad if you visit us again, so that we can convince you of our service. Best regards Annamarei Lange Ass. Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a group of 15 rooms all working for our client Volkswagen. Big disappointment. Will never use the hotel again. Not even a 4 stars property. All employees are aggressive. Shame on them. We obviously advised on customers management so they avoid sending people here.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT USE THIS HOTEL
This was a horrible stay. 3 star hotel. Not clean. Old. Front desk employees are horrible, specially Vanessa. Unnecessarily rude. Would never go back and don’t recommend you going there.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Andreas

Disliked: Staff & service
Stayed 1 night in Feb 2019
Response from Maike Kassel, Front Office Shiftleader on 15 Feb 2019
Sehr geehrter Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben, um Ihren Aufenthalt in unserem Hasu zu bewerten. Wie wir anhand Ihrer Bewertung erkennen konnten, waren Sie mit einigen Bereichen mit unserem Service nicht zufrieden. Leider können wri der Bewertung nicht entnehmen, um welche Punkte es sich handelt. Wir würden uns freuen, Sie wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Ziv

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Maike Kassel, Front Office Shiftleader on 13 Feb 2019
Dear guest, thank you for taking the time to rate your stay with us. We are glad that you could enjoy your stay with us and rated us so positively. We are looking forward to welcome you again. Best regards

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Maike Kassel, Front Office Shiftleader on 13 Feb 2019
Dear guest, thank you for taking the time to rate your stay with us. We are glad that you could enjoy your stay at Leonardo Hotel Wolfsburg City Center and we are looking forward to welcome you again . Best regards

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location, professional customer service, spotlessly clean, lovely rooms, very nice pool with water at the perfect temperature, fantastic sauna and a great breakfast with a very wide choice. Highly, highly recommended.
Stayed 3 nights in Nov 2018
Response from SB on 17 Nov 2018
Dear Guest, Thank you for your kind rate. We are glad that could enjoy your stay with us rate us so positively. We are looking forward to welcome you again and wish you a great time until than. With kind regards Sucien Bertram Front Office Shift Leader Leonardo Hotel Wolfsburg City Center

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, new decor, still areas under construction. very quiet area
Stayed 5 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wolfsburg City easy to get around clean and safe with a great museum/art gallery but not much there unless you like cars and VWs in particular. If you do it’s well worth the visit, the Autostadt is amazing and the private VW museum is great too.
Stayed 2 nights in Sep 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Building work going on so entry on foot was ridiculous. Great location for autostad , vw museum and rail station ( about a mile).hotel was dated in places but very clean and staff very friendly and helpful . If you drink tea ie Yorkshire tea take your own, they don’t have it.
Stayed 3 nights in Aug 2018
Response from Xenia Schäfer on 11 Sept 2018
Dear guest, thank you for your positive feedback. We are glad that you enjoyed your stay with us and especially our central location. We hope you will visit us soon again. Best regards Xenia Schäfer Front Office Managerin Leonardo Hotel Wolfsburg City Center

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Amazing excellent service friendlystaff
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay for our VW pilgrimage.
After our 600 mile drive the hotel experience was fantastic, a very straightforward check in and out based on my internet booking. Very spacious and clean rooms, quiet, great water pressure in the bathroom, and no charge for car parking on site. We made the trip to Wolfsburg to visit the VW museums, and these were within easy walking distance. The town centre was very sedate though which surprised us all.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leonardo hotel Wolfsburg
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is currently under construction but this did not disturb my stay.
Stayed 1 night in May 2018
Response from Xenia Schäfer on 18 May 2018
Dear guest, Thank you for taking the time to evaluate us. We are glad that you enjoyed it with us. We look forward to your next stay with us. Best regards Xenia Schäfer Front Office Manager Leonardo Hotel Wolfsburg City Center

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Love the area
Great hotel! Staff was friendly and helpful. I appreciated the fact that they were able to do same-day dry cleaning on a Saturday! The room was very very small but everything in it was nice. I recommend it for a one or two night stay. The only downside is the walls are pretty thin, so I woke up to the shower from the room above me. It didn't bother me that much but if you're a light sleeper you might take issue with it.
Response from SB on 5 May 2018
Dear Guest, Thank you for taking the time rate your stay in the Leonardo Hotel Wolfsburg City Center. We are glad that you could enjoy your stay with us and rate us so positively. We would like to sincerely apologize for the fact that you found the walls too thin and thus could not sleep. Nevertheless, we would be happy to welcome you back to our house and wish you all the best until than. With kind regards Sucien Bertram Front Office Shift Leader Leonardo hotel Wolfsburg City Center