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Pillows Grand Boutique Hotel Reylof Ghent

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Pool
Balcony
Balcony
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Pillows Grand Boutique Hotel Reylof Ghent

Pillows Grand Boutique Hotel Reylof Ghent

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Hoogstraat 36, Ghent, 9000

Explore the area

  • Popular LocationGravensteen Castle7 min walk
  • Popular LocationGhent Town Hall8 min walk
  • Popular LocationBig Cannon9 min walk
  • AirportKortrijk (KJK-Kortrijk-Wevelgem Intl.)43 min drive

Choose dates to view prices

About this area

Ghent

Located in Ghent, Pillows Grand Boutique Hotel Reylof Ghent is connected to a shopping centre. Gravensteen Castle and Old Fish Market are local landmarks, and some of the area's activities can be experienced at Blaarmeersen Recreation Area and Citadel Park. World of Kina: The Garden and Ghent University Botanical Garden are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's location for the sightseeing.

What's nearby

  • Monastery of the Carmelite Fathers - 3 min walk
  • St. Michael's Bridge - 4 min walk
  • Gravensteen Castle - 7 min walk
  • Ghent Town Hall - 8 min walk
  • Big Cannon - 9 min walk

Getting around

  • Wondelgem Station - 8 min drive

Restaurants

  • Lof Restaurant — 1 min walk
  • The Living — 1 min walk
  • Authentic Canton Cuisine - 2 min walk
  • Il Folletto - 3 min walk
  • Osteria Delicati - 3 min walk

About this property

Pillows Grand Boutique Hotel Reylof Ghent

Luxury hotel connected to the convention centre in Ghent with full-service spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 156 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Pillows Grand Boutique Hotel Reylof Ghent offers 156 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 38 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self-parking fee: EUR 38 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: EUR 50 per accommodation and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property only accepts debit or credit cards and credit cards for all on-site payments; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Grand Reylof
Hotel Reylof Sandton
Hotel Sandton Reylof
Sandton Grand Hotel
Sandton Grand Hotel Reylof
Sandton Grand Hotel Reylof Ghent
Sandton Grand Reylof
Sandton Grand Reylof Ghent
Sandton Reylof
Sandton Reylof Hotel
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 325 out of 383 reviews
5 - Excellent 85%
Rating 4 - Good. 48 out of 383 reviews
4 - Good 13%
Rating 3 - Okay. 8 out of 383 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 383 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 383 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pillows for a short break and had a wonderful time They looked after us really well and nothing was too much trouble Excellent location near the old town
Stayed 5 nights in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with superb service. Only a single quibble: the coffee all came from Nespresso machines.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but !!!
Beautiful, well serviced, hotel. Pity about some of the loud/self rewarding/righteous guests who tended to take over wherever they happened to be
Stayed 3 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless, will be back again. Amazing staff.
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller
Liked: Amenities, property conditions & facilities
Have stayed here several times this year. The hotel more opened up than other hotels in area. Rooms are small unless you opt for a larger size room. Well located but sometimes staffing levels seem to effect service in hotel at busy times
Stayed 1 night in Sep 2020