expedia

Photo gallery

Featured image
Pool
Balcony
Balcony
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.8/5 Exceptional
346 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationSt. Michael's Church3 min walk
Popular LocationSt. Michael's Bridge4 min walk
Popular LocationOld Fish Market6 min walk
AirportKortrijk (KJK-Kortrijk-Wevelgem Intl.)45 min drive

Choose dates to view prices

  • Luxury Double Room, 1 Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsLuxury Double Room, 1 Queen Bed
  • Luxury Room, 1 King Bed (Grand)

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed (Grand)
  • Royal Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 678 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoyal Suite, 1 King Bed
  • Superior Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Suite, 1 King Bed
  • Presidential Suite, Multiple Bedrooms, Terrace, Garden View

    Room amenities

    • 1356 sq ft
    • Sleeps 4
    • 2 King Beds
    More detailsPresidential Suite, Multiple Bedrooms, Terrace, Garden View
  • Luxury Double Room, Balcony

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsLuxury Double Room, Balcony
  • Luxury Double Room, Balcony (Grand)

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Double Room, Balcony (Grand)
  • Junior Double Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 411 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Double Room, 1 King Bed
  • Luxury Room, 1 Bedroom, Non Smoking

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsLuxury Room, 1 Bedroom, Non Smoking

About this area

Ghent

Located in Ghent, Pillows Grand Boutique Hotel Reylof Ghent is connected to a shopping centre. Notable landmarks in the area include Gravensteen Castle and Saint Bavo Cathedral. World of Kina: The Garden and Ghent University Botanical Garden are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. Our guests love the hotel's location for the sightseeing.

Visit our Ghent travel guide
Map
Popular Location

What's nearby

  • St. Michael's Church - 3 min walk
  • St. Michael's Bridge - 4 min walk
  • St. Nicholas' Church - 6 min walk
  • Korenmarkt Square - 6 min walk
  • Old Fish Market - 6 min walk

Getting around

  • Drongen Station - 9 min drive

Restaurants

  • Lof Restaurant — 1 min walk
  • Espresso Wine Bar — 1 min walk

About this property

Pillows Grand Boutique Hotel Reylof Ghent

Luxury hotel connected to the convention centre in Ghent with full-service spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 156 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Pillows Grand Boutique Hotel Reylof Ghent offers 156 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 38 per night
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: EUR 25-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike hire
  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 July to 05 August:
  • Dining venue
The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 25 and EUR 30 per person (approximately)
  • Self-parking fee: EUR 38 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property only accepts debit or credit cards and credit cards for all on-site payments; cash is not accepted
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has modern and historic sections. Guestrooms may be located in either section.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Sandton Grand Hotel Reylof Ghent
Sandton Grand Hotel Reylof
Sandton Grand Reylof Ghent
Sandton Grand Reylof
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Frequently asked questions

Can I cancel my reservation for free at Pillows Grand Boutique Hotel Reylof Ghent and receive a full refund?
Yes, Pillows Grand Boutique Hotel Reylof Ghent offers free cancellation on select room rates, because flexibility matters! Please refer to Pillows Grand Boutique Hotel Reylof Ghent cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pillows Grand Boutique Hotel Reylof Ghent?
As of 11 Aug 2020, prices found for a 1-night stay for 2 adults at Pillows Grand Boutique Hotel Reylof Ghent on 24 Aug 2020 start from £136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pillows Grand Boutique Hotel Reylof Ghent?
Self-parking is available for EUR 38 per night.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 11:00 PM.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Pillows Grand Boutique Hotel Reylof Ghent located?
Located in the heart of Ghent, this luxury hotel is within a 10-minute walk of School of Yesteryear, Gravensteen Castle, and Saint Bavo Cathedral. St. Michael's Church and Monastery of the Carmelite Fathers are also within 5 minutes. Ghent-Dampoort Station is 25 minutes by foot.

Guest reviews

Overall score and ratings for Pillows Grand Boutique Hotel Reylof Ghent

4.8
Exceptional
5 - Excellent
294
4 - Good
42
3 - Okay
8
2 - Mediocre
2
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable, clean hotel. Friendly staff who managed the challenges of Covid well. I felt safe. Main restaurant open but food choices in temporary conservatory could be reviewed as pretty heavy for summer months. Speed of service was also lacking in Conservatory as not staffed v well. Being able to have a quiet place to sit in the garden was a great asset and hotel more ‘generous’ in terms what is provided in the room.

Stayed 14 nights in Jul 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a well run city centre hotel. Near the centre good restaurants nearby.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service
Nic hotel, undertrained staff

1. Housekeeping forgot to change some of the towels. 2. Housekeeping did not renewe shower gel. 3. Reception staff misguided us on the time slot for breakfast. So, technically we came 10 min before the closure. The staff did us 'a favor' and lt us in. 4. Our neighbours left several bottles behind their door around 11 pm. The bottles were still there at 1 pm the following day.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whether was up and down but the staff provided with umbrella and bicycle during my stay free of charge. The staff manager provided with a quality room after I have told them my problems with air quality of the hotel room I have booked. The entire hotel rooms have carpets in the hotel room. And on my second night i noticed i have problem with breathing and dry skin, and inching my skin .For all my stay to this hotel, I found myself very lucky to be surrounded by people who cares enough for my entire stay in Gent. Thank you very much for your positive energy and quality of costumer service. Definitely i will be happy to be back to you.

Stayed 1 night in Mar 2020