Dear Keith,Thank you for your kind review.We're delighted to hear that you found our team to be friendly, attentive, and efficient. We take great pride in our staff and are pleased that they made a positive impression during your stay. We understand that certain aspects of our hotel did not meet your expectations. We are indeed planning renovations to enhance our guest experience, which will address the areas you mentioned. Room cleanliness and hotel condition are priorities for us, and we consistently work to maintain and improve our standards.We very much hope to see you again. Best regards,Thomas Van Parijs, General Manager

Dear Jamar,We'd like to thank you for reviewing your experience.We are delighted to hear that our staff made a positive impression on you and that you found them helpful. It's great to know that you enjoyed our food and coffee offerings as well. We take pride in maintaining a clean environment, even if our hotel's aesthetics may be on the older side.We apologize for any inconvenience you may have experienced with the loop driving around to get to the hotel. We understand that the signage can be challenging, but please know that we are working on improving it to make it easier for our guests to reach us. In the meantime, our location near the tram station provides a convenient alternative for getting to the city center.We very much look forward to seeing you again. Best regards,

Dear Michael,Thank you for taking the time to share your feedback.We are glad to hear that our reception team provided good service during your check-in. However, we are disappointed to learn that you found the hotel to be outdated and not up to your cleanliness standards. Please know that we have plans for renovations starting very soon, which will address these concerns and improve the overall condition of our hotel.We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback as it helps us to continually improve our services and facilities.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,

Dear Azam,Thank you for your kind feedback.We are glad to hear that you found our entrance to be welcoming. However, we apologize for the inconvenience caused by the mosquitoes in your room. We do provide anti-mosquito devices at the reception upon request, and we will make sure to be more proactive in addressing this issue in the future.We very much look forward to seeing you again. Best regards,

Dear Sean,Thank you for taking the time to share your review.We are glad to hear that our staff provided great service during your late check-in and that you enjoyed our extensive breakfast buffet with a variety of options for both adults and children. We appreciate your feedback regarding the hotel's condition and would like to inform you that we have renovations planned in the near future to enhance our guests' experience.We understand your concern about the parking fee, and we would like to clarify that this charge helps us maintain the security and quality of our parking facilities. As for the local area, we are conveniently located near Flanders Expo and just a short tram ride away from the beautiful city of Ghent. We apologize if our hotel did not meet your expectations for a longer stay, but we hope that our upcoming renovations will improve the overall experience for our guests.We very much look forward to seeing you again. Best regards,

Dear Gary,Thank you for taking the time to share your feedback.We are delighted to hear that you found our team friendly and approachable, and that you enjoyed the cleanliness and peacefulness of our rooms. We appreciate your understanding regarding the ongoing room updates and renovations.We apologize for the limited English-speaking TV channels during your stay. We understand the importance of providing a variety of channels for our guests, and we will take your feedback into consideration for future improvements. In the meantime, we hope you were able to take advantage of our high-speed internet access to stay connected and entertained.We very much look forward to seeing you again. Best regards,

Dear Guest, Thank you for taking the time to review us. We are sorry to hear that the hotel was not that easy to find. We hope you have a good time in our hotel and we see you as our guest in th future.

Dear Guest,Thank you for your respons and the kind words. Have a nice day.

Dear Guest,We would like to thank you for this positive review of your experience in our hotel.We appreciate you choosing to stay with us and are delighted you found our location so convenient.Furthermore, our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We look forward to seeing you in the future.Kind regards,Thomas Van Parijs, General Manager

Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

Dear Guest,Thank you for such a positive review.The satisfaction of our guests during their stay among us is very gratifying for our team. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about your comfortable room. We are also grateful for your comments about the good selection of quality products on our breakfast buffet and are glad you were able to make the most of it.We look forward to welcoming you back on a future occasion. Best wishes for the year ahead,Thomas Van Parijs, General Manager

Dear Jonathan,Thank you for sharing your review.Our goal is to ensure all our guests have a pleasurable stay and we’re sorry to see that your time with us wasn’t quite to your satisfaction.We like to believe we offer a stylish and tasteful decor for our guests to enjoy and furthermore, we undertake maintenance works as necessary; however, we do understand that due to personal preference, we’re not always able to please all our guests.We appreciate your feedback; rest assured, your comments have been duly noted and will help us to better meet your expectations in future.Best regards,Thomas Van Parijs, General Manager

Dear Thomas, thank you for your positive feedback. Have a great day.

Dear John, Thank you for this positive review about your experience. We are glad we were able to meet all your requirements for a perfect stay and that you appreciated the public transport options nearby. We look forward to welcoming you back. Best wishes, Thomas Van Parijs, General Manager

Dear Keri, Thank you very much for your feedback. We would like to apologize if our high standards were not met. This is not our usual standard and we will discuss it with our cleaning staff. Please report any concerns during your stay so we can ask the housekeeping to rectify this immediately. We are sorry that the price of our parking did not entirely meet your expectations. Our secure car park has a barrier and camera surveillance, and we would like to believe that our rate is very competitive in comparison to others in the vicinity. We would like to remind you that the price is clearly indicated on the online booking site at the time of booking. In addition, our customers benefit from an advantageous rate which is 10.00€ during the weekends instead of 29€. Regarding the sockets in your room, we encourage our guests to let us know of any issues on-site so that we may find an immediate solution; we have extension cables at the reception. We hope to welcome you back in the future. Best wishes, Thomas Van Parijs, General Manager

Dear Ray, Thank you for taking the time to send us your review. It's great to hear that you enjoyed our food offerings and found your bed to be comfortable, we believe a good night's rest is high up on our guests priorities and we are glad we hit the mark for you in this regard. We're sorry for any inconvenience you may have experienced whilst trying to locate our hotel. We are currently working on new signalisation so our guests can reach the hotel more easily. In the meantime, please do not hesitate to contact our Reception team for additional information and directions. We are sorry to hear you feel the décor is outdated and in need of a makeover. We are currently assessing the situation and will consider your comments carefully. We look forward to welcoming you back in the future. All the best! Thomas Van Parijs, General Manager

Dear MWAKA, Thank you for the 10/10 review. Kind regards Jessie Boonaert Front-Office Manager

Dear Andrew, Thank you for 10/10. Kind regards Jessie Boonaert Front-Office Manager

Dear, Thank you for this nice score! We wish you a very happy New Year! Kind regards Bianka Front Desk

Dear Guest, Thanks for posting such positive remarks about your time at Holiday Inn Gent Expo. Indeed, our dedicated team always aim to deliver the best experience possible to all our guests, and you will always find them ready to assist at any time. We hope we can welcome you back, again. Best wishes, Thomas Van Parijs, General Manager

Dear Ludwina, Thank you for sharing your valuable review. The satisfaction of our guests during their stay among us is very gratifying for our team and we are pleased to hear that everything about our hotel and your time with us were to your liking. We look forward to welcoming you back. Best wishes, Thomas Van Parijs, General Manager

Dear Aurangzaib, Thank you for the 8 out of 10. Kind regards Jessie Boonaert Front-Office Manager

Dear Varunjeet, Thank you for taking the time to share your experience. We regret to hear that you were not completely satisfied with our hotel; we appreciate your comments in this regard and will certainly pass on your remarks to our management team. Regarding the condition of our facilities, we assure you that work is carried out whenever necessary to ensure that these are up to date. However, we do apologise for the issue with the air conditioning. While we were unable to have this repaired at 10pm, this was fixed by the technician who was present at 8am; we regret this was not to your satisfaction. We also wish that we had been informed of the issue with the kettle, as our team would have been pleased to provide you with a new one immediately. We hope you will give us a chance to provide you with a better experience in the future. Kindest regards, Thomas Van Parijs, General Manager

Dear Helen, Thank you for the 8 out of 10. Kind regards Jessie Boonaert Front-Office Manager

Dear Fabio, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Holiday Inn Gent Expo. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, Thomas Van Parijs, General Manager

Dear Guest, Thank you for taking the time to review your stay with us. We regret to hear that you were not completely satisfied with our hotel, we appreciate your comments in this regard and will certainly pass on your remarks to our management team. We apologise for the issue with the air conditioning, while we were unable to have this repaired at 10pm, this was fixed by the technician who was present at 8am, we regret this was not to your satisfaction. We hope you will give us a chance to provide you with a better experience in the future. Kindest regards, Thomas Van Parijs, General Manager

Dear, Thank you for this nice score! We hope to have the chance to welcome you at Holiday Inn Ghent Expo in the future again! Kind regards Bianka Front Desk

Dear Stephen, We thank you for the time taken to review your recent stay. It’s satisfying that you enjoyed your stay with us. However we would like to note that we are close to the public transport which can easily take you into the city center. We look forward to welcoming you back in the future. Kind regards, Thomas Van Parijs, General Manager

Dear Paul, It was a pleasure to receive your kind review of your stay with us. We are very happy to hear that we made your feel at home. This personal attention is one of the things that we try to maintain in our hotel, our team members enjoyed catering to your needs as much as you enjoyed your stay. The entire team look forward to seeing you again in the future. Warm regards, Thomas Van Parijs, General Manager

Dear James, We would like to thank you for this review about Holiday Inn Gent Expo hotel. We do our best to ensure the comfort and satisfaction of our guests, so it is very rewarding to read that your expectations were met in this regard. We're glad that you enjoyed our location near Flanders Expo. Thank you for your kind comment about our team members, we are glad you received a courteous service. It would be a pleasure to welcome you again. Kind regards, Thomas Van Parijs, General Manager

Dear Johannes, Thank you so much for such a high rating and positive feedback. It is rewarding to know that you appreciated the high standards and quality service which we strive to uphold; your positive feedback inspires us to constantly improve our performance. We appreciate your wonderful highlights of our location and amenities. The team and I are so happy we exceeded your expectations. We hope to have the opportunity to see you again! Many thanks, Thomas Van Parijs, General Manager

Dear Brendan, Thank you for taking the time to share your review. We are very sorry to hear that your expectations were not met. We assure you that our core values remain unchanged. The satisfaction of our guests is of the utmost importance and we work hard to provide everyone who stays with us with an exceptional experience. We hope to have the opportunity to welcome you again. All the best. Thomas Van Parijs, General Manager

Dear guest, Thank you for taking the time to share your valuable review. We are sorry for any confusion, city tax fees are listed at every website prior to purchase. We would suggest contacting us directly should you require any further clarification. We hope to welcome you in the future. Best regards, Thomas Van Parijs, General Manager

Dear Guest, Thank you for taking the time to share your valuable review. We are sorry that your stay with us did not entirely meet your expectations. While we are thrilled to hear that you enjoyed you room, we have taken note of your remarks regarding a fitness area. We offer secured parking at very reasonable prices based on parking prices in the region. We would like to believe that our breakfast buffet offers a varied selection of quality dishes that cater to all tastes at a competitive price; we regret that you were not completely satisfied with these rates. We do hope to be able to welcome you back for a more enjoyable stay. Kindest regards, Thomas Van Parijs, General Manager

Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear that our hotel was to your liking and that your stay with us was comfortable. We welcome your comments and can only add that we try to keep parking rates fair and that ours are comparable to many other parking facilities in the area. City tax is €3/p.p. each night and the parking is a charge of €12.50/night (Monday - Thursday) and €10/night (Friday - Sunday). Nevertheless, we have taken note of your feedback and will consider it while continuing to improve upon our services. The entire team hopes to welcome you back on another occasion. Best regards, Thomas Van Parijs, General Manager

Dear Dewayne, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. You can always contact us at the reception for any difficulty. Our team is 24/7 available at your service. We hope to welcome you back. Best wishes, Thomas Van Parijs, General Manager

Dear Guest, Thank you for taking the time to share your valuable review. Our team truly appreciates your kind words. We regret that you did not make us aware of the issue with your towels during your stay as we would have been more than happy to have replaced them. Nevertheless, we are happy that you enjoyed your stay. We hope to welcome you back. Best wishes, Thomas Van Parijs, General Manager

Dear Anonymous, Thank you for 5 out of 5. Kind regards Jessie Boonaert Front-Office Manager

Dear Susan, Thank you for your your kind words. See you soon in Holiday Gent Expo. Kind regards, Olivier Chimkovitch Front Desk

Dear guest, Thank you very much for your positive feedback about your recent stay in our hotel. During your next visit in Ghent we're hoping to be able to welcome you again with us! Kind regards, Olivier Chimkovitch Front Office

Dear Anonymous, Thank you for the 4 out of 5 review. Kind regards Jessie Boonaert Front-Office Manager

Dear Guest, Thank you for taking the time to write this review. We are sorry to hear that you experienced difficulties on your way. However our team members are always available to provide guidance of the location. We hope everything else was to your satisfaction. We look forward to welcoming you back in the future. Best regards, Thomas Van Parijs, General Manager

Dear Angelo, Thank you for 3 out of 5. Kind regards Jessie Boonaert Front-Office Manager

Dear Rolf, Thank you for your 4 out of 5. Kind regards Jessie Boonaert Front-Office Manager