I've stayed in this hotel a few times as it is convenient & have always found the staff friendly & approachable. The rooms are clean, quiet & air conditioned. They are, perhaps, beginning to show their age although I noticed that some rooms were having work done on them so may be being updated. As an English speaking traveller, my only real gripe is the lack of a decent English speaking TV channel (I think Al-Jazeera News was more or less the only choice). This may be a post-Brexit thing but some BBC channels, say, would be nice.