All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 651 out of 1002 reviews" "
10 - Excellent
651
Rating 8 - Good. 277 out of 1002 reviews" "
8 - Good
277
Rating 6 - Okay. 43 out of 1002 reviews" "
6 - Okay
43
Rating 4 - Poor. 18 out of 1002 reviews" "
4 - Poor
18
Rating 2 - Terrible. 13 out of 1002 reviews" "
2 - Terrible
13
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
GILLIAN
Travelled with partner
19 Apr 2024
Great location
GILLIAN
Stayed 1 night in Apr 2024
Response from Henk Penninkhof on 19 Apr 2024
Dear Gillian,Thank you for your positive review, hopefully we can welcome you again in the future and earn a 5-star review from you!Kindest regards,Henk PenninkhofFront desk Ghent Marriott hotel
8/10 Good
Michael, Califon
5 Apr 2024
Michael
Stayed 1 night in Apr 2024
Response from Henk Penninkhof on 25 Apr 2024
Dear Michael,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience overall.Your positive comments about our staff, amenities, and cleanliness are greatly appreciated. We strive to provide our guests with exceptional service and a comfortable stay, and it is always rewarding to know when we have succeeded.We have taken note of your feedback regarding the breakfast options and will certainly look into ways to enhance this aspect of our offerings to better meet the expectations of our valued guests like you.We hope to have the pleasure of welcoming you back to our hotel in the near future and providing you with another memorable stay.Kindest regards,Henk PenninkhofReception Marriott Ghent hotel
Perfect location for sightseeing Ghent; most, if not all, points of interest in easy walking distance. Clean, well appointed hotel that directly opens onto the Korenlei. Had a great stay in Ghent thanks to a good base camp at the Marriott!
Mohit
Stayed 2 nights in Mar 2024
Response from Katrien Docheva on 3 Apr 2024
Dear Mohit,Thank you for your glowing review! We're thrilled to hear that you enjoyed our hotel's prime location, making it convenient for you to explore all the sights and attractions Ghent has to offer. It's fantastic to know that you found our hotel clean, well-appointed, and ideally situated along the picturesque Korenlei.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that we could contribute to your positive experience in Ghent. We're honored to have served as your base camp during your visit.Thank you for choosing to stay with us at the Marriott, and we look forward to welcoming you back for another memorable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Safe travels!Kind regards,Marriott GhentKatrien Docheva
The hotel is in an excellent location, walking distance to all sights. The hotels decor was nice. The rooms and hotel overall were very clean. The breakfast was very nice with many options in the buffet. The staff were very polite and helpful. I would recommend the hotel to other travelers.
Yvonne
Response from Katrien Docheva on 30 Mar 2024
Dear Yvonne,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our location, decor, cleanliness, breakfast, and staff to your satisfaction.It's wonderful to know that our central location made it convenient for you to explore the nearby sights. We take great pride in maintaining a clean and welcoming environment for our guests, and we're delighted that you found both the rooms and the hotel overall to be very clean.Our team strives to provide exceptional service, so we're pleased to hear that you found our staff polite and helpful. Your recommendation means a lot to us, and we're grateful for your kind words.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Katrien DochevaMarriott Ghent
Friendly staff who could not be faulted on service. Step out the door and you are in the middle of the old town
stephen
Stayed 1 night in Feb 2024
Response from Ghent Marriott Hotel on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Alain
11 Jan 2024
Alain
Stayed 4 nights in Jan 2024
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
10/10 Excellent
Jill
9 Jan 2024
Jill
Stayed 2 nights in Jan 2024
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
10/10 Excellent
Kerry
24 Dec 2023
Kerry
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Best location in the centre overlooking the canal. Very friendly staff. If you want to eat in the Grill restaurant then book in advance. we tried to book on arrival for both nights we were in Gent, but it was fully booked both nights as very small.
Heidi
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Best location for access to all parts of the city. Scenic neighborhood and convenient to food, pubs and attractions.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
10/10 Excellent
Greta
Travelled with partner
19 Dec 2023
Greta
Stayed 1 night in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
2/10 Terrible
Stephen
17 Dec 2023
Stephen
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
This hotel is in such a wonderful location, and is very beautiful on the inside and out. I would not hesitate to stay here again.
Karen
Stayed 3 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
4/10 Poor
Iain
Business traveller
7 Dec 2023
Iain
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
10/10 Excellent
Tommy
3 Dec 2023
Tommy
Stayed 1 night in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
Excellent location in the heart of Ghent, walkable and convenient to various dining options
Scott
Stayed 2 nights in Nov 2023
10/10 Excellent
Jeremiah
30 Nov 2023
Jeremiah
Stayed 1 night in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
6/10 Okay
Gary
28 Nov 2023
Gary
Stayed 3 nights in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
8/10 Good
jean
26 Nov 2023
jean
Stayed 1 night in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
The Ghent Marriott has the best location of practically any hotel in which I have stayed. It is in the centre of the city on a canal, surrounded by and part of the medieval buildings. The lobby is spacious and inviting, and the rooms are very clean and well maintained. I have stayed there twice this year.
David
Stayed 3 nights in Nov 2023
Response from Ghent Marriott Hotel on 22 Nov 2023
Thanks for staying with us. We appreciate your feedback!
Very friendly staff. 3rd time staying there and will definitely stay again. You can’t beat the location. In the heart of the City Center, all restaurants, bars, shopping is within walking distiance.
Verified traveller
Stayed 2 nights in Nov 2023
Response from Ghent Marriott Hotel on 12 Nov 2023
Thanks for staying with us. We appreciate your feedback!
Great property in a great location. The staff were superb and the rooms were excellent. Only niggle is instant coffee in the rooms which is not what I expect in a hotel like this.
Malcolm
Stayed 3 nights in Oct 2023
Response from Ghent Marriott Hotel on 31 Oct 2023
Thanks for staying with us. We appreciate your feedback!
Superb everything! Location, room size, cleanliness, food, service, professionalism and value. Strongly Recommend this Marriott. Of the 6 hotels we stayed at during this trip, the Marriott in Ghent was absolutely the best!!!
Gary
Stayed 4 nights in Sep 2023
Response from Ghent Marriott Hotel on 23 Sept 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Dan
18 Sept 2023
Dan
Stayed 1 night in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
gordon
18 Sept 2023
gordon
Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Roar
17 Sept 2023
Roar
Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
alan
17 Sept 2023
alan
Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!
We got in earlier and our room wasn't ready so we went out touring around the area.When we got back at 4:30 it still wasn't ready . Because we waited another hour or so they were nice enough to give us breakfast for the time we waited . We appreciated it. The room was large and cleaned. The location was the best . Highly recommend this charming hotel on the canal .
Sandra
Stayed 3 nights in Aug 2023
Response from Ghent Marriott Hotel on 23 Aug 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Patricia
21 Aug 2023
Patricia
Stayed 6 nights in Aug 2023
Response from Ghent Marriott Hotel on 23 Aug 2023
Thanks for staying with us. We appreciate your feedback!
The Marriot has one of the best locations for a hotel in Ghent, it is within walking distance to everything one would want to see as a tourist and the transportation in the city itself is very efficient. My only issue with this hotel is that as soon as you walk in the doors, you are transported to America in the 1980s where the focal points are the two glass elevators. I cannot think of why there is not an effort to update the lobby to make it more inviting and reflective of Ghent in even some small way. We did not have a drink at the bar or try the restaurant and would have avoided even sitting in the lounge area entirely were it not for our son's habit of forgetting something in the room. The bathroom in the room also felt dated and a little sad. We just kept reminding ourselves that the hotel was just for sleep and explored Ghent to the fullest. One look at the canal from the doors of the Marriot and all is forgotten!
KS
Stayed 5 nights in Aug 2023
Response from Ghent Marriott Hotel on 17 Aug 2023
Thanks for staying with us. We appreciate your feedback!