Front of property

Reviews of Ghent Marriott Hotel

4 out of 5
Ghent Marriott Hotel
Korenlei 10, Ghent

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

GILLIAN

Travelled with partner
Great location
Stayed 1 night in Apr 2024
Response from Henk Penninkhof on 19 Apr 2024
Dear Gillian,Thank you for your positive review, hopefully we can welcome you again in the future and earn a 5-star review from you!Kindest regards,Henk PenninkhofFront desk Ghent Marriott hotel

8/10 Good

Michael, Califon

Stayed 1 night in Apr 2024
Response from Henk Penninkhof on 25 Apr 2024
Dear Michael,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience overall.Your positive comments about our staff, amenities, and cleanliness are greatly appreciated. We strive to provide our guests with exceptional service and a comfortable stay, and it is always rewarding to know when we have succeeded.We have taken note of your feedback regarding the breakfast options and will certainly look into ways to enhance this aspect of our offerings to better meet the expectations of our valued guests like you.We hope to have the pleasure of welcoming you back to our hotel in the near future and providing you with another memorable stay.Kindest regards,Henk PenninkhofReception Marriott Ghent hotel

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for sightseeing Ghent; most, if not all, points of interest in easy walking distance. Clean, well appointed hotel that directly opens onto the Korenlei. Had a great stay in Ghent thanks to a good base camp at the Marriott!
Stayed 2 nights in Mar 2024
Response from Katrien Docheva on 3 Apr 2024
Dear Mohit,Thank you for your glowing review! We're thrilled to hear that you enjoyed our hotel's prime location, making it convenient for you to explore all the sights and attractions Ghent has to offer. It's fantastic to know that you found our hotel clean, well-appointed, and ideally situated along the picturesque Korenlei.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that we could contribute to your positive experience in Ghent. We're honored to have served as your base camp during your visit.Thank you for choosing to stay with us at the Marriott, and we look forward to welcoming you back for another memorable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Safe travels!Kind regards,Marriott GhentKatrien Docheva

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, walking distance to all sights. The hotels decor was nice. The rooms and hotel overall were very clean. The breakfast was very nice with many options in the buffet. The staff were very polite and helpful. I would recommend the hotel to other travelers.
Response from Katrien Docheva on 30 Mar 2024
Dear Yvonne,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our location, decor, cleanliness, breakfast, and staff to your satisfaction.It's wonderful to know that our central location made it convenient for you to explore the nearby sights. We take great pride in maintaining a clean and welcoming environment for our guests, and we're delighted that you found both the rooms and the hotel overall to be very clean.Our team strives to provide exceptional service, so we're pleased to hear that you found our staff polite and helpful. Your recommendation means a lot to us, and we're grateful for your kind words.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Katrien DochevaMarriott Ghent

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who could not be faulted on service. Step out the door and you are in the middle of the old town
Stayed 1 night in Feb 2024
Response from Ghent Marriott Hotel on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alain

Stayed 4 nights in Jan 2024
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Jill

Stayed 2 nights in Jan 2024
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Kerry

Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in the centre overlooking the canal. Very friendly staff. If you want to eat in the Grill restaurant then book in advance. we tried to book on arrival for both nights we were in Gent, but it was fully booked both nights as very small.
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 1 night in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for access to all parts of the city. Scenic neighborhood and convenient to food, pubs and attractions.
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Greta

Travelled with partner
Stayed 1 night in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

2/10 Terrible

Stephen

Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Ghent
This hotel is in such a wonderful location, and is very beautiful on the inside and out. I would not hesitate to stay here again.
Stayed 3 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

4/10 Poor

Iain

Business traveller
Stayed 2 nights in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Tommy

Stayed 1 night in Dec 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Scott, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Ghent, walkable and convenient to various dining options
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeremiah

Stayed 1 night in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

6/10 Okay

Gary

Stayed 3 nights in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

8/10 Good

jean

Stayed 1 night in Nov 2023
Response from Director of Operations on 1 Feb 2024
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards

10/10 Excellent

Emisael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Near of everything with own parking
Stayed 2 nights in Nov 2023
Response from Ghent Marriott Hotel on 24 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ghent Marriott has the best location of practically any hotel in which I have stayed. It is in the centre of the city on a canal, surrounded by and part of the medieval buildings. The lobby is spacious and inviting, and the rooms are very clean and well maintained. I have stayed there twice this year.
Stayed 3 nights in Nov 2023
Response from Ghent Marriott Hotel on 22 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ghent Marriott Hotel on 22 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lars-Kristian

Stayed 2 nights in Nov 2023
Response from Ghent Marriott Hotel on 14 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
Very friendly staff. 3rd time staying there and will definitely stay again. You can’t beat the location. In the heart of the City Center, all restaurants, bars, shopping is within walking distiance.
Stayed 2 nights in Nov 2023
Response from Ghent Marriott Hotel on 12 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gordon

Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for sightseeing in Ghent
One night stopover in Ghent. The hotel was really good, fabulous location close to the river and the main sights, and the room was very comfortable.
Stayed 1 night in Oct 2023
Response from Ghent Marriott Hotel on 7 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Malcolm

Travelled with family
Liked: Amenities, property conditions & facilities
Great property in a great location. The staff were superb and the rooms were excellent. Only niggle is instant coffee in the rooms which is not what I expect in a hotel like this.
Stayed 3 nights in Oct 2023
Response from Ghent Marriott Hotel on 31 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2023
Response from Laurens Roels, General Manager on 10 Oct 2023
Thank you for the 5/5 score Ellen. It was great to have you with us in Gent

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gent
Hotel was excellent and location was great. Hotel is next to the boat rides and lots of restaurants.
Stayed 1 night in Sep 2023
Response from Ghent Marriott Hotel on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

moshe

Stayed 1 night in Sep 2023
Response from Ghent Marriott Hotel on 28 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Meg

Stayed 1 night in Sep 2023
Response from Ghent Marriott Hotel on 24 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of all
Superb everything! Location, room size, cleanliness, food, service, professionalism and value. Strongly Recommend this Marriott. Of the 6 hotels we stayed at during this trip, the Marriott in Ghent was absolutely the best!!!
Stayed 4 nights in Sep 2023
Response from Ghent Marriott Hotel on 23 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dan

Stayed 1 night in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

gordon

Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roar

Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

alan

Stayed 3 nights in Sep 2023
Response from Ghent Marriott Hotel on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with modern amenities and in a fantastic location.
Stayed 3 nights in Aug 2023
Response from Ghent Marriott Hotel on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patrick

Stayed 4 nights in Sep 2023
Response from Ghent Marriott Hotel on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tracey

Stayed 1 night in Aug 2023
Response from Ghent Marriott Hotel on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and fantastic location. All round great stay. Thanks Max
Response from Ghent Marriott Hotel on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2023
Response from Ghent Marriott Hotel on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location to explore the city
Stayed 4 nights in Aug 2023
Response from Ghent Marriott Hotel on 23 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandra, Oldsmar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in earlier and our room wasn't ready so we went out touring around the area.When we got back at 4:30 it still wasn't ready . Because we waited another hour or so they were nice enough to give us breakfast for the time we waited . We appreciated it. The room was large and cleaned. The location was the best . Highly recommend this charming hotel on the canal .
Stayed 3 nights in Aug 2023
Response from Ghent Marriott Hotel on 23 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Stayed 6 nights in Aug 2023
Response from Ghent Marriott Hotel on 23 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with a beautifully restored front towards the canal and a modern upgraded interior - friendly service all the way
Stayed 3 nights in Aug 2023
Response from Ghent Marriott Hotel on 21 Aug 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

KS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriot has one of the best locations for a hotel in Ghent, it is within walking distance to everything one would want to see as a tourist and the transportation in the city itself is very efficient. My only issue with this hotel is that as soon as you walk in the doors, you are transported to America in the 1980s where the focal points are the two glass elevators. I cannot think of why there is not an effort to update the lobby to make it more inviting and reflective of Ghent in even some small way. We did not have a drink at the bar or try the restaurant and would have avoided even sitting in the lounge area entirely were it not for our son's habit of forgetting something in the room. The bathroom in the room also felt dated and a little sad. We just kept reminding ourselves that the hotel was just for sleep and explored Ghent to the fullest. One look at the canal from the doors of the Marriot and all is forgotten!
Stayed 5 nights in Aug 2023
Response from Ghent Marriott Hotel on 17 Aug 2023
Thanks for staying with us. We appreciate your feedback!