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I was told when i made my reservation that there would be parking for my 25' RV. The person told me on the phone that RV's and Tractor Trsilers park there all the time. He lied to me. There is on parking for RV'S let alone a Tractor trailer. Thank you to Jacob on your staff he made an area out of ...
Staff was very pleasant. The price was a deal as it was close to the airport. We stayed here for just one night as We were in town to visit Founders Brewery, and from here we drove to Grand Haven the following morning. We got what we payed for plus a free breakfast!
Check in was awful! Clerk at desk said we owed - no I paid in June! Got that straightened out while another employee was constantly interrupting about something that had nothing to do with us and was just plain rude! Since we were the only ones there he could have waited 2 minutes! I would fire him ...
Hotel with convenient location. Staff responded immediately to any requests. Very hospitality oriented. Beds comfortable with bedding that fit.
This hotel room was very clean and smelled like new, also the sound proof walls are great. I put the "do not disturb "sign on door handle and no one bothered me whatsoever. Its definitely 4.5 out of 5.
Stayed 2 nights with several family members to attend a wedding. It was perfect for us. There was gathering space downstairs where breakfast is served that we used later in the day when we weren't all together in one room or off doing other things. The breakfast is excellent being better than any ...
I have stayed here before and found it to be very accommodating; this time was no different. The only issue is that you might have to park at some length from the entrance. With inclement weather, that means an unpleasant walk through the rain/snow. Food is decent and the staff are friendly.
Nice Hotel, Very good experience, Very clean, Great staff, met all of my needs, the only thing I was disappointed about was the fact that the rooms where not great for people with disabilities.
Clean room, comfortable bed, good breakfast, great service...... highly recommended
This was a nice place to stay before my morning flight out of Grand Rapids. The hotel was comfortable and clean and the staff was very nice. The only problem we had was with some young boys who were there for some kind of tournament who were allowed (by their parents) to pretty much have the run ...
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