I cannot say enough great things about this hotel! It's a museum, a fabulous hotel and the staff is great. What a wonderful experience. Filled with asian antiques, the food is great I would definitely stay here again. Cherie, the general manager was so helpful and just a delight to speak with. One example of how great the staff is—one of the women (I did not get her name) noticed that a cheap paper fan that I purchased lying on my bedside table was broken (from heavy use as it was REALLY hot)...she took initiative and her own time to take it away, fix it and bring it back. So thoughtful and considerate of her! I would stay here again and urge any friend to stay there if they go to Penang.
Great boutique hotel, extremely welcoming staff, comfortable room. Will definitely stay there again, if we are in Georgetown.
Two issues though, we had a Garden Suite on the ground floor, other rooms are accessed by stairs. The other small inconvenience, was that we had tea and coffee provided, but there was no electric jug to boil water. Staff provided a thermos flask of hot water upon request.
"Stay near georgetown to soak in historical ambienc"
Hotel bed comfy, breakfast so-so.manageable. pool dirty ..not maintain. Location good to historic places..premium taxi booth at hotel lobby..Hotel mostly occupied by foreigners seeking treatment at nearby hospitals. Parking space limited.
Georgetown is Malaysia’s oldest British settlement, the capital of Penang, and the island’s only large city. Ferries to Butterworth and Peninsular Malaysia depart from Georgetown several times daily. Attractions include Fort Cornwallis, Kompleks Komtar shopping mall, Kek Lok Si Buddhist temple, and nearby Penang Hill.
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