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Reviews of Victor's Residenz-Hotel Erfurt

4 out of 5
Victor's Residenz-Hotel Erfurt
Haesslerstr. 17, Erfurt, TH

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 390 reviews" "
Rating 8 - Good. 168 out of 390 reviews" "
Rating 6 - Okay. 30 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 1 out of 390 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning
Stayed 1 night in Jun 2019
Response from Your team at the Victor's Residenz-Hotel Erfurt on 23 Jun 2019
Thank you very much for choosing the Victor's Residenz-Hotel Erfurt as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We also thank you for your comment regarding the air conditioning. Unfortunately it is not possible to install air conditioning due to the construction method of our hotel. In addition, we would like to take responsibility for the environment and therefore consciously do without equipment with high energy requirements. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Das Team des Victor's Residenz-Hotels Erfurt on 10 Mar 2019
Vielen Dank! Ihre Bewertung spornt uns weiterhin zu Höchstleistungen an. Wir freuen uns schon auf ein baldiges Wiedersehen. Das Team des Victor's Residenz-Hotels Erfurt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Das Team des Victor's Residenz-Hotels Erfurt on 24 Jan 2019
Herzlichen Dank für Ihre sehr gute Bewertung. Es ehrt uns sehr, Sie vom Fach überzeugt zu haben. Wir freuen uns, sollten Sie ein Haus aus Victor's Welt auch für Ihren nächsten Aufenthalt berücksichtigen. Mit den besten Grüßen aus Thüringen. Das Team des Victor's Residenz-Hotels Erfurt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Hotel in Erfurt
This is a very nice hotel with a beautiful lobby and spacious rooms. It's about a half hour walk to the city center, and they provided me with a free transit card on check-in, which was really convenient for taking the trains (the tram stop is a block away and it's 3 stops to the city center).
Stayed 1 night in Oct 2018
Response from Your team at the Victor's Residenz-Hotel Erfurt on 9 Oct 2018
Thank you very much for choosing the Victor's Residenz-Hotel Erfurt as your home far away from home. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

8/10 Good

Graham, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Victor’s is a traditional style hotel offering large comfortable accommodation, nicely presented in every way. The reception staff were welcoming and helpful with clear instructions as to how to access the tram system into the old town. A spacious underground parking area is provided at a reasonable rate. A more than adequate buffet breakfast was included from which we fueled up for another day on the road.
Stayed 1 night in Sep 2018
Response from Victor's Residenz-Hotel Erfurt on 7 Sept 2018
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

10/10 Excellent

catriona

Wonderful Erfurt
Wonderful place to stay. We had a huge room which was very clean. Staff are friendly and breakfast was very good. You get a free ticket to travel by public transport which is great. We used it a lot to go in and out of town. We would definitely stay here again.
Stayed 1 night in Aug 2018
Response from Your team at the Victor's Residenz-Hotel Erfurt on 24 Aug 2018
Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Erfurt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good breakfast, convenient location.
Stayed 1 night in Oct 2017

8/10 Good

Tee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good stay. However breakfast spread was not impressive, limited varieties.

6/10 Okay

Wilfried

Liked: Cleanliness

8/10 Good

Dorothy, Atlantic Beach FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location near train station
Spacious, light, and airy room. Good breakfast. Very helpful staff,many of whom spoke English.

10/10 Excellent

Gihwang, Federal Way, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erfurt Trip
It was great to stay with my collegues.

10/10 Excellent

John, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having sampled 6 Hotels on our journey to Poland, this was by far the best. We wished we had stayed longer. Hotel provides tram tickets into town.Stop 3mins from Hotel, taking you straight into the centre.

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Victor's Residenz
Nice and comfortable room. Rich breakfast. Helpful staff. Easy access to the tram. Good impression overall.

8/10 Good

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money hotel.
Would highly recommend this hotel. Very clean and excellent value for money. Food was of a high standard and accommodation very comfortable although duvets may seem a little skimped for those of us with larger frames. Free transport passes for local trams was an added and much appreciated bonus. For those who decide not to use the free trams, the walk from the hotel to the central area near the Dom takes about 30 minutes.

8/10 Good

Klaus, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Rooms close to the City
This is a very well maintained hotel that features very large and comfortable rooms. The restaurant was pretty good for a hotel restaurant and is recommended. The breakfast buffet which was included in the room price was very good. There is free parking in a dead end side street alongside the hotel but if no space is available one can park in the underground garage for an additional charge. Public transportation tickets for Erfurt are included in the hotel price and are valid for the duration of your stay.

10/10 Excellent

Lewis, South United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality feeling hotel at a good price
A recently refurbished-looking hotel, with a plush feel and quality decor, but at a reasonable price. Not too far from the historic centre, with close access to the tram. Easy to get to from the nearest motorway, with parking at a small cost. A good location both for the lovely centre and as a stopover when transiting central Europe.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel
Tiefgarage, schön grosses Zimmer, Frühstück gut, alles Bestens
Stayed 2 nights in May 2023
Response from hr Team des Victor's Residenz-Hotels Erfurt on 11 Jun 2023
Vielen Dank für 100%! Wir freuen uns sehr!Sie können sich sicher sein, wir werden weiterhin alles daran setzen, dass unser Haus auch zukünftig den höchsten Ansprüchen gerecht wird.Wir freuen uns schon auf ein baldiges Wiedersehen.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes gepflegtes Hotel
Das hotel war sauber und hochwertig. Leider sind die betten sehr hard was zu einem unruhigen schlaf gefürt hat. Das ist auch der einzige Kritikpunkt den ich habe. Sonst ist es ein gutes hotel ,nicht ganz billig aber ok. Für uns war die nähe zum Stadium wichtig. Gefrühstückt haben wir nicht und sond nur zwei Nächte geblieben.
Stayed 2 nights in Apr 2023
Response from Ihr Team des Victor's Residenz-Hotels Erfurt on 22 Apr 2023
Vielen Dank für Ihre Bewertung.Mit dieser helfen Sie uns, auch in Zukunft die Qualität unseres Services sicherzustellen.Wir bedauern, dass der Härtegrad unserer Matratzen nicht Ihren Bedürfnissen entsprochen hat.Bitte sprechen Sie uns während Ihres Aufenthaltes direkt an. So haben wir die Möglichkeit umgehend zu reagieren und Ihnen eine erholsame Nachtruhe mit zusätzlichen, polsternden Decken zu ermöglichen.Wir freuen uns schon auf Ihren nächsten Besuch.

8/10 Good

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Victor's Residenz-Hotel Erfurt on 25 Feb 2023
Vielen Dank für Ihren Besuch und Ihre BewertungAuf Wiedersehen im Victor's Residenz-Hotel Erfurt

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente zum Wohlfühlen, viel Platz im Zimmer.
Response from Das Team des Victor's Residenz-Hotels Erfurt on 12 Jan 2023
Vielen Dank!Ihre Bewertung spornt uns weiterhin zu Höchstleistungen an.Wir freuen uns schon auf ein baldiges Wiedersehen.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Sehr gute Lage, mit der Straßenbahn ist man fix in der Innenstadt, Zimmer und Bad sehr geräumig, Frühstück sehr gut, Personal super nett.
Stayed 1 night in Apr 2022
Response from Ihr Team aus dem Victor´s Residenz-Hotel Erfurt on 22 Sept 2022
Danke für Ihr tolles Feedback!Wir freuen uns, dass Sie eine schöne Zeit in unserem Haus hatten!

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service
Sehr gute Lage, Zimmer etwas in die Jahre gekommen.
Stayed 1 night in Apr 2022
Response from Victor´s Residenz Hotel Erfurt on 9 Jul 2022
Lieber Gast, ganz herzlichen Dank für Ihren Besuch in Victor's Welt und die nette Bewertung. Wir freuen uns schon auf ein baldiges Wiedersehen. Das Team des Victor's Residenz-Hotels Erfurt.

8/10 Good

Helmut

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ok.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Äußerst großzügige Zimmer, guter Komfort. Einziger Kritikpunkt wäre, dass in Coronazeiten das Restaurant geschlossen ist und es in der Nähe auch nicht wirklich Alternativen gibt.
Stayed 1 night in Oct 2021

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service
Super gut mit Sraßenbahnticket kostenlos!
Stayed 1 night in Sep 2021

10/10 Excellent

Christel

Liked: Cleanliness
Stayed 2 nights in Sep 2021

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, schönes Ambiente
Stayed 2 nights in Aug 2021

8/10 Good

Finn

Liked: Cleanliness
Ok
1. aften kunne vi ikke få lov, at spise i restauranten, af uvisse årsager. Dernæst ville de ikke låse op til terrassen, det gjorde de dog, da vi klagede i receptionen, så det lykkedes at få en kop kaffe der. Ellers er morgenmaden fin, parkering og værelser er er udmærket.
Stayed 2 nights in Aug 2021

8/10 Good

Dieter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war der Wellnessbereich durch Cororna geschlossen.
Stayed 3 nights in Aug 2021

6/10 Okay

Markus

Travelled with partner
Disliked: Amenities, property conditions & facilities
Die Zimmer sind angenehm gross. Das Möbeliar ist sehr alt, abgewohnt und zum Teil kaputt.
Stayed 4 nights in Aug 2021

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Aufenthalt, kommen wieder
Super Preis-Leistungsverhaeltnis, ausserordentlich netter Service, super Anbindung an die Innenstadt 👍👍👍
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Wir waren insgesamt sehr zufrieden.
Stayed 2 nights in Jul 2021

8/10 Good

Martin

Liked: Staff & service, room comfort
Solide - aber nicht zuvorkommend
Alles okay, nicht überragend einfach solide. Gab eine Baustelle die um 7 Uhr anfing, ein sehr gutes Hotel hätte ohne aufpreis ein zimmer im innenhof angeboten
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat perfekt zusammengepasst.Traumhaft!
Stayed 2 nights in Jul 2021

8/10 Good

Chen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer ist aber und Service ist gut. Die Kollege sind sehr nett. Parkplatz ist gut
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Freundliches Personal. Gute (Straßenbahn) - Anbindung in die Innenstadt; Fahrkarten gratis vom Hotel. Ambiente des Hauses etwas "plüschig" und altbacken.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020

4/10 Poor

Daniel, Hamburg

Travelled with partner
Disliked: Amenities, property conditions & facilities
Wir waren von dem Hotel sehr enttäuscht! Von einem Vier-Sterne-Hotel erwarte ich wesentlich mehr Comfort, besseres Frühstück, Annehmlichkeiten auf dem Zimmer . Dieses Hotel ist stehen geblieben auf dem Stand von vor 20 Jahren. Die Betten waren durchgelegen, kein Wasserkocher, Kaffeemaschine, Korkenzieher auf dem Zimmer, kein Zimmerservice, keine Infobroschüre, im Bad zwei Handtuchhalter für vier Handtücher, die Suite direkt übern Eingang, wo abends grölende, rauchende Menschen stehen, das schlechteste Frühstück überhaupt (trotz Corona geht es besser!) mit billigen Aufbackbrötchen und Aufbackcroissants. Es gab ein paar wirklich nette MitarbeiterInnen hier, aber die taten mir leid, an diesem Ort arbeiten zu müssen. Wenn dieses Hotel einmal Glanz hatte, dann hat es diesen längst verloren!
Stayed 5 nights in Sep 2020

10/10 Excellent

Daniel, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine super Lage, um alles zu Guss erreichen zu können. Das Personal ist freundlich und zuvorkommend. Alles sehr sauber und ordentlich.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Ramona

Liked: Cleanliness, room comfort
zuerst EG neben Speisesaal, dann 1.Stock
Unser erstes Zimmer, das uns zugewiesen war, war im EG direkt neben dem Speisesaal, wo jeder Gast direkt in unser Zimmer geblickt hätte. Solch ein Zimmer sollte es in einem Hotel nicht geben und wir haben dann gleich ein anderes angefordert. Das war dann im 1.Stock und ruhiger gelegen. Ich glaube nicht dass das Hotel komplett ausgebucht war und man solch ein Zimmer erhalten sollte. Das Zimmer war sauber.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr gute Verkehrslage mit guter Anbindung zu Erfufter Peripherie mittels PKW als auch zum Zentrum (2 Haltestellen zum Hauptbahn mit der Strassenbahn, die in unmittelbarer Nähe des Hotels abfährt)
Stayed 5 nights in Jul 2020

10/10 Excellent

Raimund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020