"All round great experience"

"The breakfast was not great. I appreciate it is a pub though and different from a hotel"

"Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience."

"This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

"Quick process by helpful staff."

"Great low price. The rooms are dated and in need of renovation, but they are clean"

"Perfect for a stop over from the Scotland to the south coast. Great size family room with 3 proper beds (2 single and a double) great for a family. Dog friendly too!"

"The room was basic and clean"

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"Please ignore any historical reviews about the hotel and its previous need of modernisation. The hotel has had a complete refit - in fact I was speaking to a hotel maintenance employee, he said that the floor I was staying on had quite literally had a refit the previous week! Good value for money, and literally next door to Stoke on Trent railway station (It's the old station hotel) I would not hesitate to stay there again."

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"My stay was amazing and lovely "

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"