Bar (on property)
Check availability

Reviews of Hotel Major Genova

1 out of 5
Hotel Major Genova
Vico Spada 4, Genoa, GE

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 222 reviews" "
Rating 8 - Good. 83 out of 222 reviews" "
Rating 6 - Okay. 38 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 8 out of 222 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maisie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff were very friendly, lovely pastry for breakfast each morning. The area was great and very convenient.
Stayed 2 nights in Aug 2023
Response from Franca e Gianfranco on 11 Aug 2023
We are very enjoy to meet youSee you soonBest wishes

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this Hotel! The owners are very kind, you can tell it’s a family business. My room was very clean, and the AC was welcome during this hot summer. Great value for the price!
Stayed 2 nights in Jul 2023
Response from Gianfranco e Franca on 11 Jul 2023
Thanks Suzanne We are very happy and we hope to see very soonRegards

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
the people who run this place were very kind and helpful all the time. the hotel was great, everything you need was there. however its not a great area for solo female travellers at night.
Stayed 4 nights in May 2023
Response from Gianfranco e Franca on 13 May 2023
Dear JudithMany thanks for your reviewBest wishesRegards

10/10 Excellent

Sui Yu

Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located in the city centre. The staff is nice.
Stayed 3 nights in Mar 2023
Response from Gianfranco e Franca on 20 Mar 2023
MadameThanks for your reviewEnjoy to meet you.See you the next time Regards

10/10 Excellent

Wilfrid Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and room
Good hotel, centrally located near metro, food store, historical district.
Stayed 1 night in Jan 2023
Response from Gianfranco e Franca on 24 Jan 2023
Dear Wilfrid, we are enjoy to meet you Many thanks for allWe Hope to see you next timeRegards

10/10 Excellent

YURY

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a great location. Amazing, friendly and helpful host. Everything is just great
Response from Gianfranco e Franca on 12 Jan 2023
Enjoy to meet you and we Hope see you soon.Greeting

8/10 Good

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location - central Genova and walking distance to the port. If you fancy going slightly further, the bus stop at Piazza de Ferrari is also very accessible. The staff at the hotel were incredibly friendly. The only thing I would comment on is the ‘private’ bathroom is actually a shared bathroom with the other guests on the same floor, despite it being advertised as a private bathroom. Overall, a very pleasant stay for a fantastic price.
Stayed 3 nights in Aug 2022
Response from Gianfranco e Franca on 10 Aug 2022
Dear Conor, thanks for your wonderful review. The only note that we have to write to you is that you have booked a room with a bathroom that is not private but shared, so we are not to blame for your choice. If he booked the ensuite room he would have that. Thanks and best regards

10/10 Excellent

Alexandru Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Lo staff on 11 Feb 2022
Gentile Alexandru, felicissimi di Averla avuta nostro ospite Cordiali saluti

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Gianfranco e Franca on 30 Jun 2021
Cher client, nous sommes heureux de vous avoir rencontrée et que ce fut un bon séjour pour vous. Salutations cordiales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run, friendly and centrally located
560 year old building, modern renovation (ac and bathrooms in most rooms) no lift but family helped carry bags up 3 flights and without luggage flights not a problem In the medieval district , this is what we traveled to Italy to experience. Hilton’s are the same all over the world. Lovely breakfast , great conversations with hotel owners. A true Italian experience
Stayed 2 nights in Jun 2018
Response from Franca e Gianfranco on 21 Jun 2018
Very enjoy to meet you and you are very lovely persons and we hope to re see you soon. Best wishes

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled strange and the area didn't feel safe at night. The hosts were lovely and friendly, I just didn't think the accommodation was kept very nice. However, the price is cheap so I guess that is what I paid for.
Response from Gianfranco direttore on 9 Apr 2018
Dear guest, the smell is a perfume that we put on to avoid the smell of smoke. The security? we are under the Municipality of Genoa and certainly not pass cars but there is a peace for this too. We are sorry if you did not like this. cordiality

8/10 Good

Nick., Salisbury UK.

Liked: Cleanliness, staff & service, room comfort
Right in the Centre of the old City.
Check in was easy though the stairs are narrow for older people so be aware, it is a family run Hotel and the staff are warm and friendly and very helpful. Room was clean and comfortable and the Hoel is quiet being on a pedestrian street. Would have chosen the private bathroom, but economy and convenience are not mutually inclusive. There is a Great Pizza restaurant around the corner on the street to the Opera house. Enjoyed my stay and would stay again.
Stayed 5 nights in Oct 2017
Response from Direttore on 9 Nov 2017
Enjoy to meet you Best regards The Staff

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, room comfort
Very central location. Good choice for those who like to stay in the Italian old centres with window-to-window narrow streets.
Stayed 2 nights in May 2017
Response from Il direttore on 2 Jun 2017
Enjoy to meet you Regards

6/10 Okay

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Solo traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Perfectly located budget hotel
All in all, my experience with this hotel was positive. The best thing here is the location. The owners were nice to me. The room was big enough, clean enough and pretty comfortable. The weakest point of this place is the facilities. The shower cabin is very small and during my stay there were some problems with toilet. And the breakfast room in this hotel is the smallest I've ever seen. Even if 6 guests would eat there simultaneously, you would feel overcrowded. However, during my stay there were maximum 4 guests in this room, so it was OK. Their WiFi did not always work but they have an internet point on premises and the owners have allowed me to use it when WiFi from the room did not function.
Response from Il Direttore on 13 Jun 2016
Enjoy for your stayng in our Hotel. The Hotel is very old (650 years) and is little in many rooms. Sorry for this problem. Best wishes! The Staff

2/10 Terrible

jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad. I never heard of a hotel that doesn't provide 24 hour check out.
Response from Il Direttore on 12 Jun 2016
Madame, in the page of Hotel reservation is writing all the important thing you need to say. Sorry if you don't have see. Sorry if is a 1 star hotel. The star differs the Hotel's service. Best wishes. the Director

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Genoa stay at Hotel Major
My stay was splendid and memorable. The hotel services are good and servicemen are hospitable and welcoming. services for lunch and dinner can be offered by the hotelier for clients who which to stay indoor and eat their meals.

6/10 Okay

Subhadip, Kolkata, India

Cheap and just OK
Stayed for five nights in the hotel for a conference. The price is good, so is the general location. But be careful, the hotel is in a narrow lane and can not be reached by car. Close to attractions and shops.

10/10 Excellent

Leon, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, right in the centre of the old town
This is a family run hotel, the brioche for breakfast arrive 15 min before by scooter and are delicious, no parking because of the tiny streets, I loved opening the shutters and double glazed windows, then reading a book with a bottle of red and a pack of cigarettes while listening to classical radio and the (very quiet) noise from the street. Franka and her husband are lovely, I think people have taken advantage in the past because they do have some rules. This was the most friendly place we stayed in Europe and I felt that hotels that give breakfast were cheating me, not here, lovely helpful people. I'm bringing my girlfriend here next year for the start of her first European trip.

8/10 Good

Oon Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Calm place to stay at a reasonable price
Located in the medieval old town and close to everything; friendly and helpful staff; decent breakfast; clean rooms, though the bathroom (as is often the case in small, family-run hotels/pensioni in Italy) was quite small; fairly comfortable beds. Recommended for anyone who is looking for a clean and calm place to stay at a reasonable price

8/10 Good

Erika, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, centrally located hotel
The hotel is really centrally located, clean and comfortable, would definitely stay here again

8/10 Good

Cherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Eurotrekker, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Amazing city but unfortunately hotel and staff are terrible. Would recommend to avoid

8/10 Good

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel very close to the center
It is the second time we take a room in this hotel. The first time was 5 years ago.The room is clean and confortable. The staff is really welcoming and helpful.

10/10 Excellent

Jani Järvinen, Finland

Liked: Cleanliness
basic family run hotel, nothing to complain
The italian alleys aren't the easiest to navigate, but once I learned the route it took me only 5 minutes to walk here from plaza de Ferrari metro station. The hotel was cozy and basic. The owner was a lady who spoke english just enough so we could communicate. She also served cappuccino with cocoa powder on top with breakfast which was quite luxurious. Otherwise the breakfast was quite modest: bread, jam, cream cheese, cookies, fruits and croissant. But it was a free breakfast so I'm not in the position to complain. Definately worth the price!

10/10 Excellent

Grzegorz Ireland, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 'family' hotel in beautiful area. Not easy to find, even with GPS.

10/10 Excellent

peter, toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal central location
centrally placed with a short walk down through old cobbled streets with many shops to the marina area which has multiple eating houses ...very relaxing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel modeste, au charme authentique, bon marché et très bien situé. Toutes les commodités. On y dort très bien (aucun bruit puisque dans le vieux centre entièrement piéton). Accueil fort sympathique, et dans un français maîtrisé.
Stayed 2 nights in Aug 2023
Response from staff on 12 Sept 2023
Chère Madame, merci pour votre sympathique avis. Nous essayons toujours de faire en sorte que nos clients se sentent chez eux. Cordialement

2/10 Terrible

Tiziana

Stayed 1 night in Aug 2023
Response from staff on 12 Sept 2023
Gentile Signora,grazie per la sua recensione.Ci farebbe cosa gradita sapere perchè un voto così basso, visti gli altri tutti positivi, per capire in cosa abbiamo sbagliato. Cordiali saluti

10/10 Excellent

Alfredo

Ottimo
Stayed 1 night in Aug 2023
Response from Gianfranco e Franca on 12 Aug 2023
Gentilissimo AlfredoGrazie per la sua recensioneFelici di averla conosciutaCordiali saluti

10/10 Excellent

Diana

Stayed 1 night in Aug 2023
Response from Gianfranco e Franca on 4 Sept 2023
Gentilissima DianaGrazie per la Sua cortese recensione

6/10 Okay

Virginie

Travelled with family
Stayed 2 nights in Jul 2023
Response from staff on 16 Jul 2023
Merci pour votre avis. Cordialement

8/10 Good

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt location, just next to several places of interest. Both railway stations are within walking distance. Several minutes to Porto Antico. The personal is very friendly.
Stayed 5 nights in Jun 2023
Response from Staff on 29 Jun 2023
Thanks for your reviewBest wishes

10/10 Excellent

Magnolia

Stayed 3 nights in Jun 2023
Response from staff on 27 Jun 2023
Thanks for your amazing review.

6/10 Okay

giovanni

Disliked: Property conditions & facilities
Hotel in posizione centrale e strategica per il centro, non vi è bisogno di utilizzare i mezzi. Struttura molto antica ma con una buona colazione.
Response from Gianfranco e Franca on 17 Jun 2023
Gentile Giovannigrqzie per la sua recensioneA presto

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile
Stayed 1 night in Mar 2023
Response from GIANFRANCO E FRANCA on 14 Mar 2023
Gentilissima Vera,grazie per la sua recensione.Cordiali saluti

10/10 Excellent

Alfredo

Stayed 2 nights in Feb 2023
Response from Gianfranco e Franca on 24 Feb 2023
Grazie per la sua recensioneSperiamo di rivederci prestoCordiali saluti

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolut empfehlenswert
Dies ist ein schönes kleines Hotel in der Altstadt von Genua. Es hat nur einen Stern, aber es hat den Charme der alten Schule. Das Hotel ist sauber, das Personal ist freundlich und im Gegensatz zu den modernen Betonhotels ist es eine Reise in die Vergangenheit. Absolut empfehlenswert
Stayed 1 night in Jan 2023
Response from Gianfranco e Franca on 14 Feb 2023
Lieber Michel, Wir haben uns gefreut, Sie als unseren Gast zu haben.Wir wünschen Ihnen eine gute Fortsetzung und bis baldMit freundlichen Grüßen

10/10 Excellent

Dario Giuseppe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Gianfranco e Franca on 1 Feb 2023
Gentile DarioGrazie per la sua reviewA presto Cordiali saluti

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Gianfranco e Franca on 10 Jan 2023
Gentilissima Chiara,è stato un piacere averLa avuta nostra ospite!A prestoCordiali saluti

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
La vicinanza con il centro
Response from Gianfranco e Franca on 5 Jan 2023
Gentilissima Simona,è stato un piacere conscerLa ed averLa avuta nostra ospite.A presto vederci e buon proseguimento.Cordialità

8/10 Good

Beatrice

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Zijun

Stayed 2 nights in Aug 2022

10/10 Excellent

Pascal

Stayed 1 night in Aug 2022
Response from Lo Staff on 30 Aug 2022
Gentile PascalGrazie per la Sua recensione stupendaCordiali saluti

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ben collocato, memorabile soprattutto per la calorosa accoglienza dei due gestori.
Stayed 1 night in Aug 2022
Response from Lo staff on 30 Aug 2022
Gentile AlexiaGrazie per la sua recensioneE' stato un piacere conoscerLaCordiali saluti

8/10 Good

Claudio

Stayed 1 night in Aug 2022
Response from Lo staff on 30 Aug 2022
Gentile ClaudioGrazie per la sua recensioneCordiali saluti

8/10 Good

Sadio

Stayed 3 nights in Aug 2022
Response from Lo staff on 22 Aug 2022
Gentile SadioGrazie per la sua recensioneA presto vederciCordiali saluti

8/10 Good

Coline

Stayed 1 night in Aug 2022
Response from Lo staff on 19 Aug 2022
Madame,Heureux de vous avoir eu notre invitéCordialement