Dear Guest, thank you for your review of our hotel! We are glad to hear that you enjoyed your stay and that you found the room size great, with plenty of space, comfortable bed, and dark room. We appreciate that you noted that the windows did a good job of blocking out most of the street noise, despite being located above an Irish pub. Our team is very proud that our staff was helpful and friendly. We are also glad that the train station was within easy walking distance of our hotel. We hope to have you soon as very welcomed guest, Best regards, Danila/reception

Gentilissimo, La ringrazio infinitamente per le parole di stima espresse. La cura del dettaglio e dell’attenzione al cliente cercando di soddisfarlo in ogni sua esigenza attraverso il servizio di prima colazione, la pulizia accurata delle stanze, la cordialità, caratteristica fondamentale che amorevolmente mettiamo quotidianamente nello svolgere questo lavoro sono le punte di diamante che ci permettono di avere la struttura ricettiva sempre viva. Ringraziandola ancora di cuore e sperando di rivederla presto, le inoltro i miei più calorosi saluti.Arianna OttonelloDigital Manager

Dear Bruce,thanks for lovely review. Hope to see you when you'll be back from cruise ;-)Ciao Nedo OttonelloGeneral Manager

Dearest Michael, Thank you infinitely for the words of esteem expressed. The attention to detail and attention to the customer trying to satisfy him in every need through the breakfast service, the accurate cleaning of the rooms, the friendliness, a fundamental feature that we lovingly put daily in performing this work are the spearheads that allow us to have the accommodation always alive. The certainly strategic location of the Hotel Helvetia Genova, allows you to visit on foot and in comfort the city of Genoa, one of the largest medieval historical centers largest in Europe and 5 minutes walk from the central station, Principe station or in front of the Hotel is the bus stop, this allows you to avoid taking the car by adopting a more ecological behavior thus making the vacation a moment certainly of culture and leisure but with an eye to respect the environment. Thanking you again from the bottom of my heart and hoping to see you again soon, I forward you my warmest regards.Arianna OttonelloDigital Manager

Thank you for your grade, and for your stay. We are glad to welcome you again. Best Regards Hotel Helvetia

Dear Claudia, thank you for your stay. Remember we are in city center, and during the day we know is hectic as you wrote. Fortunately in the evening when the offices closed the situation radically change. Next time i suggest you, to try our breakfast buffet☺, definitly better than neighbors. Best Regards Chris-Helvetia staff-

Dear Mrs and Mr Ebenezer, thank you very much for your very good feed back, we hope to have you again as very welcome guests, best regards, Danila/Reception

Dear guest, Thank you for chosing Hotel Helvetia Genova for your stay in the city. we appreciate your response to our hospitality and we hope you will be our guest again sometimes in the future, thank you on behalf of all the staff here at the hotel Best Regards Claudio - Reception

Dear Sirs, thank you for your rating. This time your are satisfy on every detail, and our work has been good. Very well! Thank you for your stay, we hope to welcome again here in Genoa Best Regards Chris-Helvetia Staff-

Dear Sir/Madam Thank you for your positive review, we are committed to always do our best to meet customer satisfaction and make our guest experience a positive one on behalf of the director and all the staff best regards Claudio - Reception

Dear Essie, Thank you for chosing our hotel for your visit in Genova, We are pleased that you enjoyed both your visit and your stay at the Hotel Helvetia Genova, our apologies for the lift that, even thouhg it is built within all the safety regulations, doesn' t offer a very large space, unfortunately not much can be done as the hotel building is a very old palace and is part of the UNESCO, not changes can be made on the lift surroundings to gain extra space. Many thanks again and we hope to have you again as a fine guest on your next visit to the city. on behalf of the director and all the staff Best Regards Claudio - Reception

Dear Sirs, thank you for your rating. The rooms on the back side are very quiet but unfortunately with poor light because all the houses in the old part of the city are build very close. Next time you can ask for a room with front view (in front of the Annunziata church's) Thank you again for your stay Best Regards Chris Helvetia staff

Dear Mr Michael, first of all thank you for your rating. Thanks for higlights our great position as well our helpful staff and the room. About your disappointing due to the lift, I confirm in the next future we will provide to make some technical change for a lift more confortable. Thank you again for your stay and for your words. Best Regards Helvetia Staff

Dear Sirs, Thank you for your staY. We appreciate your rating Best Regards Helvetia staff

Dear Sirs, thank you for your rating. Concerning the refund,we apologize but during congress period we cannot refund the night. We hope you understand our point of view. Best Regards Helvetia staff

Thank you for your rating, We are looking forward to welcoming you again Best Regards Hotel Helvetia Staff

Dear Sirs, thank you for your rating Best Regards Hotel Helvetia

Dear Sirs, thanks for stay with us. Best Regards Hotel Helvetia

Dear Sirs, thanks for stay with us. Best Regards Hotel Helvetia

Dear sirs, thank you for your review. Our position is really great,next to the most important attractions and interesting point. Also we appreciate your words about our helpful staff and the breakfast meal is fresh and various. We are afraid about the noise due to the pub situated on the street, unfortunately during the weekend sometimes happen. Maybe in the next future we change the windows glass so the noise will be reduced. We hope to welcome you again Best Regards Reception staff