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Reviews of Hotel Armonia

2 out of 5
Hotel Armonia
Via A. Gramsci 13, Genoa, GE

Reviews

5.4
Rating 10 - Excellent. 1 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 12 out of 38 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genoa on a budget and very happy
Close to many aspects of Genoa from harbour, old port, busy road. Parking underground was expensive. The hotel is simple we didn’t pay a lot so we were not expecting luxury and we had a comfy bed. Lovely service What more could we want.
Stayed 1 night in May 2019
Response from A. Raimondo on 28 May 2019
Thank you very much, dear Sir for your kind commentary. Yes, we do our best to provide a tipical and "cosy" experience for our Guests, in this marvellous town

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Staff very friendly and helpful. We were able to store our luggage there prior to room being ready; very helpful as we were traveling on a motorcycle. WiFi was through a service that required giving your email address and phone number and resulted in getting advertising emails and texts; so late it was answered as "free" WiFi, the price is to have your email and phone number available to solicitors. The neighborhood allowed us to experience the diverse ethnic groups of Genoa which I appreciated.
Stayed 1 night in Sep 2018
Response from Reception on 20 Sept 2018
Thank you Lydia for your kind commentary. Yes our powerful wifi connection for Guests is a special Google hotel service and needs a minute to log in

8/10 Good

Eric, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are fine with the hotel. The front desk people are nice.
Stayed 1 night in Aug 2017
Response from Reception on 2 Sept 2017
Thank you, dear Sirs

6/10 Okay

John, Livermore, CA

Liked: Cleanliness, staff & service
Took a day to get the A/C working then it was great. Bathtub is a Jacuzzi type without a curtain so shower wand can spray all over and tub and floor tiles are slippery when wet. Tub Caulking is the worst I've even seen but clean. Small/Limited Hot Water Tank in room. Curtains needed washing.

2/10 Terrible

Diana, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do NOT stay here
This hotel placed literally on the freeway, in a fishy neighborhood. If you want to sleep, don't come here. I do not recommend this place to anyone. Mostly because of the owner. When I tried to complaint about a few things (room temperature, noise, transfer), he literally asked me to leave the hotel, numerous times, and told me he is gonna call the police on us. There was no argument involved. When I told him my problems, he started with that, that he wants us to leave the hotel. That's what I call hospitality... Also, they offer an airport shuttle on the page. When I tried to book it, he wrote me I can use a public bus, and the taxi. That's what they recommend as an airport shuttle. Also, don't expect to speak English in this country. Noone does it. And they don't care, if they don't understand you, or they can't help you.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room, unclean neighbourhood
The owner was very friendly and helpful and the room was clean. Although the location is very close to the aquarium, the neighbourhood is not the best, not tourist friendly and not the most comfortable. If you have a room facing the port, expect a lot of traffic noise all through the night. We had it changed the second night and was better, but both room types are quite dark and have views of the next building.

6/10 Okay

John, Perth Western Australia

Liked: Room comfort
Disliked: Staff & service
It was only a room to sleep
Bit disappointed we thought this hotel had food. Everything was clean. Very quite close to everything. Staff and I think the Owner was all very nice.

6/10 Okay

Emma, Canada

Liked: Cleanliness, staff & service, room comfort
Would stay again
Nice clean hotel. Perfect for staying only a few nights. Staff was very helpful and friendly. Only a 10-15min walk to everything we wanted to see.

6/10 Okay

D & P, Australia

Liked: Cleanliness, room comfort
Don't judge a book by its cover.
Going through the front door from the main road, we thought that we entered a dirty disused warehouse. The hotel, however, was on the first floor and was quite clean with friendly, helpful staff. The area itself was a bit seedy with discarded syringes and empty alcohol bottles in some of the small lanes nearby. There a number of places to eat close to the hotel. It was only a relatively short walk away to a different world with international brand name shops and significant architectural and cultural attractions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Samuel, Milano

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La posizione a due passi dal porto antico. Silenzioso, ben riscaldato e buon igiene delle camere. Perdonale molto gentile.
Stayed 1 night in Dec 2019
Response from Reception on 4 Jan 2020
Oh, molte grazie cortese Signor Samuel per le sue gentili parole. Ancora tanti auguri, buon anno

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
En general todo bien. Te guardan las maletas durante el día si tu tren o avión sale a última hora y así puedes disfrutar mejor tu estancia en Génova. Cercano a Porto Antico. Nos dieron información y plano acerca de los lugares turísticos de Génova.
Stayed 1 night in Sep 2019
Response from Angelo on 1 Nov 2019
Gracias muy amable Isabel por tu agradable comentario. Aquí, en el corazón de la antigua Aenova, puede respirar, al mismo tiempo, el aire de la historia y el sabor de la modernidad global. lástima que se quedó tan poco

6/10 Okay

Verified traveller

Travelled with family
La posizione e’ ottima ,tre minuti a piedi dall’acquario e dal centro. Staff cordiale e a disposizione. Ambiente poco curato,odore di fumo ,stanze non proprio pulitissime,soprattutto il bagno.
Stayed 1 night in Jun 2019
Response from Raimondo on 5 Jul 2019
Grazie per la preferenza ed il bel commento, cortese Anonimo, ci auguriamo di rivederla in quel caso, la prego non esiti a segnalare subito eventuali mancanze.

8/10 Good

Verified traveller

Liked: Cleanliness
Hotel adecuado para pasar la noche luego de un día de paseo. Está a 8 minutos caminando de la terminal de tren Piazza Principe. La ventana daba a una calle corredor muy angosta y oscura, por lo que no tenía luz natural ni mucho aire. Se deben subir escaleras para llegar a las habitaciones (tener en cuenta si es alguien mayor). No pudimos conectarnos al wifi ya que supuestamente había que iniciar sesión pero el cel no nos lo solicitaba. Cómo bien dice es dos estrellas.
Stayed 2 nights in Jun 2019
Response from Raimondo on 30 Jun 2019
Gracias por los buenos comentarios, cortés Anónimo. Sí, la estructura es la más "genovesa" histórica que se puede tener en la Ciudad Vieja, frente al Puerto Viejo, entre los callejones que han inspirado a los poetas y viajeros de todos los tiempos y latitudes. La conexión Wi_Fi es administrada directamente por los servicios de Google, un inicio de sesión es suficiente

8/10 Good

valentina

Liked: Cleanliness
Disliked: Property conditions & facilities
Abbiamo soggiornato presso questa struttura nel pieno centro storico di Genova per solo una notte. C'è molto margine di miglioramento nei comfort, ma la struttura profuma di pulito. Camera un po' rumorosa. La gentilezza del receptionist è da 10 e lode. Consigliato per soggiorni brevi.
Stayed 1 night in Jun 2019
Response from Raimondo on 27 Jun 2019
Davvero molte, molte grazie cortese Valentina per le belle parole e l'empatico incoraggiamento: sì, stiamo ragionando la struttura ed apportando miglioramenti. Ci auguriamo di rivedervi presto, a Genova

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Mon problème est avec l'annonce sur le site Expedia qui indique un parking gratuit à proximité qui n'existe pas
Stayed 4 nights in Jun 2019
Response from Raimondo on 23 Jun 2019
Merci pour votre préférence et l'excellente évaluation que vous nous avez donnée, gentil monsieur. Parking et Gratuit sont deux mots qui ne sont jamais dans la même phrase ... presque parce que oui, dans les environs de l'hôtel, le parking est également gratuit et facile

4/10 Poor

Christian

Disliked: Cleanliness, room comfort
umile soggiorno vicinissimo al centro storico
Portarsi i tappi di cera per la notte è obbligatorio, con le finestre senza doppi vetri a pochi metri dalla sopraelevata.
Stayed 1 night in May 2018
Response from Reception on 4 Jun 2018
Grazie, cortese Signor Christian per il suo commento. Sì, la posizione estremanente centrale offre indubbi vantaggi ma non il silenzio. La dotazione (A/C, vasca idromassaggio, 2 finestre vista Lanterna, LED TV, poltrona e fibra Wi_Fi) rende "umile" la sua Tariffa, semmai.

8/10 Good

Federica, Messina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicino al mare, a due passi dalla stazione. Albergo piccolo ma accogliente, pulito, silenzioso e ordinato. Unica pecca, il mancato funzionamento del bar... ma pochi metri c'è il bar per fare colazione. Ottimo punto di appoggio per un breve soggiorno a Genova!
Stayed 1 night in May 2018
Response from Reception on 16 May 2018
Grazie, gentile Federica. Lieti che abbia gradito il pur breve Soggiorno a Genova che, le ricordo è "Superba" in ogni stagione: ci auguriamo di rivedervi presto

2/10 Terrible

Asla tercih etmeyin. Korkunc!

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Oda buz gibiydi. Sokakta uyumus gibiydik. isinamadik. yorgan yoktu, incecik bir nevresimle yatmak zorunda kaldik. klimalari bozuk. iki oda degistirdik ikisinde de klimalar sorunluydu. klimalari cok bakimsiz sicak hava vermiyordu. parayi onceden odemis oldugumuz icin otel degisikligi yapamadik. banyodan akan sicak su hemen buz gibi oldu dus yapamadik. bu otel kesinlikle 2 yildizi hak etmiyor. personel yardimci degil ve ingilizce bilmiyorlar. o yuzden iletisim kurmak icin cok zorlandik. ayrica resepsiyonda calisanlar iceride sigara iciyorlar ve lobi cok sigara kokuyordu. otelcilikten cok uzaklar. konum olarak limanda fakat etrafi guvenli degil. kesinlikle tavsiye etmiyoruz.
Response from Reception on 4 Jan 2018
Bunları en düşük fiyatla en ucuz oda rezervasyonu yaptıktan sonra daha indirimli bir fiyat elde etmek için tüm hizmetleri iptal edersek bile misafirlerimize elinden geleni yapıyoruz. Ben İngilizim ve sizinle çok fazla şey ifade etmediğinizi söyledim, ancak mümkün olduğunca rahat olman için mümkün olan her şeyi yaptım, ancak işbirliğine güvenemiyordum (uzaktan kumandanın basit açma / kapama talimatlarını anlamamak istemiş olsaydın bile İklim) bile lüks odalarınızı değiştiremeyiz, takviyeler vermeden de lüks görünümümüz Porto deneyiminizi geliştirmeye devam etti. Çok kötü, özellikle odadan çıktığınız koşullar için çok geç. Kırık olsanız bile saç kurutma makinesi için teşekkür ederiz.

8/10 Good

lucia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017
Response from Reception on 8 Nov 2017
Thank you, Madame

2/10 Terrible

Verified traveller

Disliked: Room comfort
AWFULL!
Never ever stay in this hotel, because it is in a Ghetto!
Stayed 1 night in Jul 2017
Response from Reception on 5 Aug 2017
Thank you, dear Anonimo, this "Ghetto" is the largest living historical center in Europe a kind of meltin' pot, full of history where people from all over the world come to visit. Sorry for your misunderstanding maybe only few hours are not enough

6/10 Okay

Federico

Disliked: Staff & service
Personale molto gentile e disponibile
Hotel comodo per chi vuole girare Genova a piedi, a pochi passi dal porto vecchio e l'acquario ma allo tempo si raggiunge velocemente il duomo e il centro. Il personale è molto gentile e sempre disponibile anche per qualche consiglio di visita. Se vogliamo dire una pecca potrebbero essere i materassi a molle troppo flosci e peccato che non sia compresa la colazione.
Response from Reception on 28 May 2018
Grazie davvero per le belle parole, felici che abbiate gradito il vostro pur breve soggiorno a Genova. Sì, l'Hotel Armonia vanta una logistica davvero imbattibile.

2/10 Terrible

Nikolla, Schweiz

Disliked: Cleanliness, property conditions & facilities, room comfort
Negativ 0.
War schleckt Alles ich rate niemanden gehen an Disse Hotel ist Grusig überall keine Sauberkeit Stinkt. So schleckt Habe nie Gesehen.

2/10 Terrible

Johan, Falun

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet ligger i ett alldeles för skumt område för tre stycken 18-åriga backpackers och rekommenderar därför inte andra att bo där. "Utsikt över innergården" var utsikt över en trång gränd som verkade mer vara ett knarkkvarter.

2/10 Terrible

MOREL, Caudebec-en-Caux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minable
Hôtel et quartier minables. Clim hs, vue sur autoroute, prix exorbitant. A eviter.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bof
Bien accueilli mais la chambre était bruyante et la clim ressemblait plutôt à un sèche cheveux. Et nous avons quand même payé 70 euros! !!!!!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
støjhelvede i Genova
hotel Armonia ligger klods op ad yderst befærdede veje. Det er et støjhelvede, hvis man bor ud mod gaden/vandet. Fjernsynet er så lille og langt væk, så man har ringe glæde af det.

6/10 Okay

Per Vinther, Denmark

Liked: Cleanliness, staff & service
Full value for the money
The person in reception was very friendly and helpful. The hotelroom was clean. Some noise from the street, but full value for the money

6/10 Okay

Fischer, Jockgrim

Liked: Cleanliness, room comfort
netter Empfang
war für eine Zwischenübernachtung OK.Frühstück etwas dürftig, Zimmer sauber, aber laut wegen Verkehr!!!

2/10 Terrible

Андрей

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place to stay and friendly staff
Not far away from train station, and not difficult to find. The location is nice, close to the port, The neighborhood looks a little bit scary but I didn't see any thing bad happen. The staff is very friendly and helpful. The room is clean. Internet and air condition are working good. Breakfast is nice. The only thing is that the hot water in bathroom is not working very well.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Localização entre privilegiada e tenebrosa
Entrada principal, pela avenida, é tenebrosa. Pela viela dos fundos, quase tanto, pois são passagens muito estreitas e com imigrantes de todos os cantos. Mas caminhando um minutos está de volta à avenida, onde ficam o museu do mar e o aquário, além de um pier com algumas atrações.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
trés bon accueil,
Chambre situées vers le port très bruyantes .. circulation très intenses.