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Overview of Mandarin Oriental, Geneva

Photo gallery

Featured image
Terrace/patio
Flat-screen TV, DVD player, MP3 docking station
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Mandarin Oriental, Geneva

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBastions Park7 min walk
    Popular LocationMont Blanc Bridge8 min walk
    Popular LocationChapel of the Maccabees10 min walk
    AirportGeneva (GVA-Cointrin Intl.)19 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, River View

5/5 guest room rating
  • 409 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

No guest room rating
  • 409 sq ft
  • Sleeps 2
  • 2 Single Beds

Mandarin, Junior Suite, 2 Single Beds

No guest room rating
  • 452 sq ft
  • River view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

4.3/5 guest room rating
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

5/5 guest room rating
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Terrace

  • 699 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 688 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 268 sq ft
  • Sleeps 1
  • 1 Queen Bed

Mandarin, Junior Suite, 1 King Bed

5/5 guest room rating
  • 452 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, River View

4.4/5 guest room rating
  • 279 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, River View

5/5 guest room rating
  • 409 sq ft
  • River view
  • Sleeps 2
  • 2 Single Beds

Superior Suite, 1 Queen Bed

No guest room rating
  • 688 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, 1 King Bed

  • 1022 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

About this area

Geneva

Located in Geneva, Mandarin Oriental, Geneva is in the city centre and on the riverwalk. Golf & Country Club de Bossey and Golf Club Esery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Vitam Water Park and Paquis Baths. Consider Geneva Arena for a night out or Museum of the History of Science if you're travelling with kids. With windsurfing and sailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Bastions Park - 7 min walk
  • Mont Blanc Bridge - 8 min walk
  • Reformation Wall Monument - 10 min walk
  • Chapel of the Maccabees - 10 min walk
  • Saint-Pierre Cathedral - 10 min walk

Getting around

  • Bel-Air Tram Stop - 2 min walk
  • Geneva Station - 8 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • Yakumanka — 1 min walk
  • Rasoi by Vineet — 1 min walk
  • Manora - 3 min walk
  • Arthur's rivegauche - 4 min walk
  • Edward's The fine art of sandwiches - 4 min walk

About this property

Mandarin Oriental, Geneva

Family-friendly Geneva hotel in Downtown Geneva, near Flower Clock
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a sauna, WiFi in public areas and valet parking. All 181 soundproofed rooms feature WiFi and MP3 docks. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also find comforts such as premium bedding and pillow menus.
Mandarin Oriental, Geneva offers 181 forms of accommodation with MP3 docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CHF 54 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (2852 square feet)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 54 per person (approximately)
  • Fee for in-room wireless Internet: CHF 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 15 per stay (rates may vary)
  • Self-parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Geneva and receive a full refund?
Yes, Mandarin Oriental, Geneva offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Geneva cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Geneva?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Geneva on 14 Apr 2021 start from £318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mandarin Oriental, Geneva pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental, Geneva?
Self-parking is available for CHF 35 per day. Valet parking is available for CHF 35 per day.
What time is check-in at Mandarin Oriental, Geneva?
Check-in is from 3 PM - midnight.
What time is check-out at Mandarin Oriental, Geneva?
Checkout is at noon.
Where is Mandarin Oriental, Geneva located?
This family-friendly Geneva hotel is located on the riverwalk, within a 15-minute walk of Cité du Temps and Flower Clock. Jet d'Eau Fountain and United Nations European Headquarters are also within 3 miles (5 km). Bel-Air Tram Stop and Coutance Tram Stop are within a 5-minute walk.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 165 out of 220 reviews
5 - Excellent 75%
Rating 4 - Good. 36 out of 220 reviews
4 - Good 16%
Rating 3 - Okay. 11 out of 220 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 220 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 220 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and very friendly. The service is very good.
Stayed 3 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst the front of house staff and the bar staff were very hospitable and helpful the overall feeling from the hotel lacked a particular warmth of sense of ‘going the extra mile’. I felt that toiletries were scarce to the left in the room, though they did get credit for having a kettle as well as a coffee maker in the room. I was most disappointed by the Indian restaurant on the property. The service was slow from being seated to receipt of a menu. In addition there seemed to be inconsistency in the level/ quality of assistance given from table to table- the table right next to us were offered. Wine menu on seating, champagne suggestions and menu suggestions- but we were not offered any such. In fact our appetizer was forgotten and our Biryani came much after we had finished all the main dishes. The meal was the most expensive dinner of our entire trip but was the most disappointing overall from service to quality. We did ask for and receive a one hour late check out which was appreciated. The staff at the Bar area were also exceptional.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel. Special very good for the breakfast.
Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

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