Dear Daniela, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

Dear Kevin, thank you so much for your full and clear description concerning our hotel amenities and our ideal location. We will be glad to welcome you again very soon. Thanks so much. Alexandre C. Guest Relations Supervisor

Dear Diego, We kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! We thank into account your remarks on the privacy with the shower; we have some rooms that you cannot see the shower from the bed; maybe it can suits you more. We hope to welcome you again during your next stay in Geneva, Best regards,

Dear LauraThank you very much for your great feedback, we are happy to read you have enjoyedyour stay with us!We hope to have the pleasure to welcome you again during a next trip in Geneva.Kind regards,

Dear Jason,Thank you for your your nice feedback about your stay. We are glad to learn you've enjoyed your stay, and more particularly our location and staff.We hope to have the pleasure to welcome you back.Kind regards,

Dear Ainsleigh, thank you so much for your feedback, nevertheless you can feel free to provide some more details on your experience in our hotel. Feedbacks are a way to improve ourselves, and we care of that. Let us know some more details. Thanks and regards. Alexandre C. Guest Relations Supervisor

Dear JohannaThank you very much for taking the time to share your feedback. We are glad to leanr you have enjoyed your stay as it was supposed to be.We hope to have the pleasure to welcome you again during a next day.Kind regards,

Dear Andrew, Thank you for taking the time to write this review of your stay in our hotel. We are sorry to hear that you did not like the Pâquis district. As you'll find in Amsterdam, the Pâquis is the "red light" district of Geneva, which doesn't make it a bad place to be, but rather a popular and much-loved area for Genevans. We hope to have a chance to welcome you again during your next stay in Geneva. Best regards

Dear Rebbecca,All the 9hotel's team thanks you for your nice feedback about your stay with us, and hopes to have the pleasure to welcome you again.Have a wonderful year 2024!Best regards,

Dear Laura,Thank you very much for your kind feedback about your stay. Indeed we are happy to see you have enjoyed it!Have a happy new year !Kind regards,

Dear Surendra, a big thank you for your mark. 5/5 is such a perfect feedback which reveals that you enjoyed your stay fully. We are so proud to know that our guests feel like home in our hotel, we care of every single detail to make each stay unique and unforgettable. We do hope to see you again, best regards. Alexandre C. Guest Relations Supervisor

Très cher Mohammed, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

Dear Brett, we do thank your for your sincere feedback. All feedbacks are so precious and meaningful for us in order to improve ourselves. We always want to provide the best hotel experience to our guests. Please know for the next time that we do have a 24/7 assistance and service. Do not hesitate to call us anytime to request extra pillows. We do hope to see you again and we do thank you for your stay with us. Best regards. Alexandre C. Guest Relations Supervisor

Dear valuable guest, thank you so much for your feedback, please know that our team is fully involved to assist you 24/7 technically, day or night, do not hesitate next time to contact us to adjust the temperature in your room in order to reach your comfort expectation. We do hope to see you again very soon, best regards. Alexandre C. Guest Relations Supervisor

Dear Michael, we do thank you to give us that rate. It is such a perfect mark and it is with pleasure I will share it with the whole team. We are very happy to see how much you enjoyed your stay with us! We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre C. Guest Relations supervisor

Dear Kristina, thank you so much for your feedback highlighting our breakfast, indeed our breakfast is organic, healthy, full and perfect to start your working day. Our staff is always there to assist you during your stay, our involvement is full and without any condition to satisfy all your needs. Thanks again and we do hope to see you again dear Kristina. Best regards. Alexandre Guest Relations Supervisor

Dear valuable guest, thank you for your feedback. Concerning our hotel location it is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. We do hope to see you again pretty soon. Once again thank you very much. Alexandre C. Guest Relations Supervisor

Dear Rebecca,Thank you for taking the time to share your experience.We are glad to know you've enjoyed your stay with us, and that you've liked our wellness area and breakfast. Nevertheless we apologise again about the fire alarm, there was an issue with a guest's room. But this does not happen regularly, it maybe the second time, and it was for the security of our customers.We will be really pleased to welcome you again and whish you a good day.Kind regards,

Dear Stephanie, we thank you for your feedback according to your stay in our hotel. Feedbacks are a way for us to improve our quality of service towards our guests. I would like to ask you, if you do not mind, to provide us some more details about your stay. Obviously this kind of feedback without meaningful ideas are not helpful for us in order to improve ourselves. I remain at your entire disposal for any kind of assistance. Alexandre C. Guest relations supervisor

Dear valuable guest, thank you for your feedback. Feedbacks are definitively a way to improve ourselves and to reach the best hospitality experience for our beloved guests. Concerning our hotel location it is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. Nightlife can be quite busy but it is definitively totally safe either day or night. I do thank you also to mention our staff full-involvment to provide for each guest a memorable and unique 9hotel moment. We do hope to see you again in another context. Once again thank you very much. Alexandre C. Guest Relations Superviso

Dear Sam, we thank you very much to take the time to share your experience with us. We are realy glad to know you've enjoyed your stay, and we hope to have the pleasure to welcome you again during a next trip in Geneva ! Have a beautiful evening. Kind regards, Alexandre - Guest relations supervisor

Dear Patrick, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

Dear Deanna, let me thank you for your precious feedback, indeed our hotel is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. It is definitively totally safe either day or night. We hope to see you very soon in our hotel. Once again thank you very much. Alexandre C. Guest Relations Supervisor

Dear Neil, we thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location as well as our rooms. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards. Alexandre C. Guest Relations Supervisor

Dear Andrew, we do thank you to give us that rate. 5/5 is such a perfect mark and it is with pleasure I will share it with the whole team. We are very happy to see how much you enjoyed your stay with us! We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre C. Guest Relations supervisor

Dear Corey, we thank you for your feedback according to your stay in our hotel. Feedbacks are a way for us to improve our quality of service towards our guests. I would like to ask you, if you do not mind, to provide us some more details about your stay. Obviously this kind of feedback without meaningful ideas are not helpful for us in order to improve ourselves. I remain at your entire disposal for any kind of assistance. Alexandre C. Guest relations supervisor

Dear Marat, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

Cher Christophe, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement

Dear Rafael, We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location as well as our rooms. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards. Alexandre C. Guest Relations Supervisor

Dear Essam, a big thank you for your mark. 10/10 is such a perfect feedback which reveals that you enjoyed your stay fully. We are so proud to know that our guests feel like home in our hotel, we care of every single detail to make each stay unique and unforgettable. We do hope to see you again, best regards. Alexandre C. Guest Relations Supervisor

Dear Antonia, We thank you very much for your great comment and are delighted to hear that you had a great time at the 9 Hôtel Paquis. We will not fail to pass on your remarks to our entire team. Your satisfaction is the best reward for us who try day after day to offer you an irreproachable service! We look forward to seeing you again during your next stay in Geneva. Best regards

Dear Gavriel, We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards.

Dear Mariana, we do thank you to give us that rate. It is such a perfect mark and it is with pleasure I will share it with the whole team. We are very happy to see how much you enjoyed your stay with us! We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre C. Guest Relations supervisor

Dear Martin, We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location as well as our rooms. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards. Alexandre C. Guest Relations Supervisor

Dear Barry, we do thank your for your sincere feedback. All feedbacks are so precious and meaningful for us in order to improve ourselves. We always want to provide the best hotel experience to our guests. Please know for the next time that we do have a wide range of room categories, next time you can book a higher category to have the space that can fit your expectations. Do not hesitate to call us anytime. Indeed we are available and reachable 24/7. We do hope to see you again and we do thank you for your stay with us. Best regards. Alexandre C. Guest Relations Supervisor

Dear Obin, let me thank you for your precious feedback, indeed our hotel is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. It is definitively totally safe either day or night. We hope to see you very soon in our hotel. Once again thank you very much. Alexandre C. Guest Relations Supervisor

Dear Regina, thank you for your feedback. Feedbacks are definitively a way to improve ourselves and to reach the best hospitality experience for our beloved guests. Indeed currently it is 2023 international watches exhibition in Geneva so consequently it is a busy and high-demand week for hotels in Geneva, accommodation price is higher logically. Concerning our hotel location it is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. Nightlife can be quite busy but it is definitively totally safe either day or night. I do thank you also to mention our staff full-involvment to provide for each guest a memorable and unique 9hotel moment. We do hope to see you again in another context. Once again thank you very much. Alexandre C. Guest Relations Supervisor

Dear Penka, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

Dear valuable guest, thank you so much for your precious feedback. Indeed it is thanks to the reactivity and the professional skills from the security team that situation did not get worst than that. It was an unstable person who pretended to be a guest in our hotel and once we caught him he jumped out onto the fire alarm. Our security department always work closely with the Geneva police service to guarantee to our valuable guests the best hospitality experience. We remain at your entire disposal if you need further information, we do apologize for this issue even we were not directly responsible. Alexandre C. Guest Relations Supervisor

Dear Eve, we do thank you to give us that rate. 04/05 is such a perfect mark and it is with pleasure I will share it with the whole team. We are very happy to see how much you enjoyed your stay with us! We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre C. Guest Relations supervisor

Dear Michael,We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location as well as our rooms. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards. Alexandre C. Guest Relations Supervisor

Dear Andrej, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

Dear Terry, we do thank your for your sincere feedback. All feedbacks are so precious and meaningful for us in order to improve ourselves. We always want to provide the best hotel experience to our guests. Please know for the next time that we do have a wide range of room categories, next time you can book a higher category to have the space that can fit your expectations. Concerning the elevator next time feel free to contact our technical support day or night to fix any kind of technical issue. Indeed we are available and reachable 24/7. We do hope to see you again and we do thank you for your stay with us. Best regards. Alexandre C. Guest Relations Supervisor

Dear Teerawat,We thank you for your great feedback. We're glad to know you've enjoyed our spa area.Have a great day, and happy new year.Kind regards,Sophie - 9 Hotel

Dear Jack,We thank you very much for your great comment about your stay. We're really glad to know you've enjoyed our staff, and the location of our hotel. We wish you a happy new year and hope to have the pleasure to welcome you again during a next trip in Geneva.Kind regards,Sophie - guests relation supervisor

Dear guest,Thank you for taking the time to write this review. I am pleased to read that you enjoyed your room and the cleanless of this one. However, we are sorry to hear that your stay did not meet your expectations. Regarding your remark about our jacuzzi, please note that it is at 31 degrees. In view of the comments made this week, we have decided to put it at 34 degrees. Please know that we are doing our best to always improve in order to satisfy you more. We are sorry that our barman seemed awkward with some of the jokes, but in no way he wanted mean any harm about you. We hope to have an other chance to welcome you again, Best regards

Dear Jason, Thank you for taking the time to write this review. We are sorry to hear that your stay was not up to your expectations. Regarding your note about our hot tub; after severals comments during this week, we have decided to put it at 34 degrees instead of 31. Please know that we are doing our best to always improve in order to satisfy you more. We hope to welcome you again during your next stay in Geneva. Best regards

Dear Isabelle,We thank you to tke the time to share your experience !We are glad to know you've enjoyed our hotel and more particularly our staff.Nevertheless, please do not hesitate to contact us for a next trip in Geneva. Indeed we have several type of rooms, from the smallest (the classic one) to the biggest (the Suite) and our team will be really happy to help you to find the best room for you. we'll also work on the details you've mentionned.Have a nice day.Kind regards - Sophie, Guest relations supervisor.

Dear guest,We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location, your room and our staff. They will be very happy to read you. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards,Sophie - Guests relations supervisor